Google Drive Enterprise and Microsoft 365 Business compete in the productivity and collaboration tools category. Microsoft 365 Business has the upper hand due to its comprehensive suite of Office applications and robust business productivity tools.
Features: Google Drive Enterprise provides exceptional document storage, accessibility, and collaboration features, including seamless integration with Google Workspace apps like Gmail, Calendar, and Docs, which facilitates real-time collaboration. Microsoft 365 Business offers a comprehensive suite of Office applications, including Excel and Word, and excels in integration across its ecosystem, making it a robust tool for business productivity.
Room for Improvement: Google Drive Enterprise could benefit from enhanced security features and better integration with non-Google environments, particularly Microsoft tools. Users have noted challenges with file permission management and synchronization across different systems. Microsoft 365 Business faces criticism over complex licensing structures, high pricing, and occasional support and stability issues. Simplifying the user interface and integration with other platforms could enhance its offerings.
Ease of Deployment and Customer Service: Google Drive Enterprise operates primarily on a public cloud model, making it readily accessible and requiring minimal technical support, with users reporting stability and ease of use. Microsoft 365 Business offers both public and hybrid cloud options, catering to diverse deployment needs. It generally receives positive feedback for its support services, though some customers find the setup initially overwhelming, indicating a need for clearer guides and onboarding processes.
Pricing and ROI: Google Drive Enterprise is cost-effective, especially for users leveraging the free version or paying for modest storage expansions, appealing to small- to medium-sized organizations due to its affordability compared to Microsoft. Microsoft 365 Business, while more expensive, offers extensive features that justify its cost for larger organizations. Its tiered pricing and subscription options provide flexibility, though some users find the total cost of ownership high. Both solutions report strong ROI, driven by productivity and collaboration benefits.
It also provides good security and the ability for normal users to create simple applications without needing developers.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
It would be beneficial if Microsoft had more expert customer support staff.
I haven't needed any support from Microsoft with Microsoft 365 Business; in my three years, I haven't encountered any instances.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
The stability of Microsoft 365 Business is rated nine out of ten.
It works properly, and I have never needed to contact support.
I am not aware of the security level it provides, and I would not recommend it for enterprise or company use due to these security concerns.
This is the main area that needs improvement in Google Drive Enterprise.
Microsoft has very poor security, and Defender is ineffective.
Providing Power BI for a lower package, such as e3, would be beneficial.
Once you start using this product, it becomes difficult to switch to alternatives.
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effective.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
It could be more affordable.
Google Drive Enterprise excels in collaboration efficiency, making it easy for teams to work together.
The collaboration aspects between teams and within team members are the most beneficial features.
The integration of various office tools allows for making and sharing documents easily.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
Microsoft 365 Business helps my productivity because we sit on our meetings and that is how our notes come in, our agendas arrive, and our feedback on the reviews that we do is shared.
Microsoft 365 Business integrates well and improves communication, cooperation, and security.
| Product | Market Share (%) |
|---|---|
| Google Drive Enterprise | 3.2% |
| Microsoft 365 Business | 2.1% |
| Other | 94.7% |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 15 |
| Large Enterprise | 28 |
| Company Size | Count |
|---|---|
| Small Business | 112 |
| Midsize Enterprise | 44 |
| Large Enterprise | 100 |
Drive Enterprise enables you to transform how your business stores, accesses, and secures files, all without extensive change management. Drive Enterprise is a standalone offering with usage-based pricing that includes all the features of Drive.
Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.
Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.
What are the key features of Microsoft 365 Business?Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.
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