We performed a comparison between BlackBerry Enterprise Mobility Suite and Sophos Mobile based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"The initial setup is not overly complex or difficult."
"Remote Wipe and Autopilot is one of the best features."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"At the moment, Autopilot is the most valuable feature."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"Users can make screenshots, and devices only need the minimal version of iOS."
"It has a good ease of use, and its intuitive."
"We can access emails within the active sync."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"The technical support for the solution is excellent."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"The security features work well."
"The solution provides us with data protection."
"They always add more features to this product."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The technical support could be improved."
"We faced issues with macOS support. The product should have better inventory and asset management."
"There can be more logs. I do not have any other requirements."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"Intune does not provide real-time visibility."
"The Mac integration has room for improvement."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."
"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."
"Second level support needs to have strong knowledge of the product."
"The pain points for us would be the activation."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"From the past to the present, before mobility location, we frequently required a restart."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"The setup should be made easier."
"For Sophos Mobile, it is difficult to get good support."
"We would like to see graphics showing the use of each device."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while Sophos Mobile is rated 7.6. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas Sophos Mobile is most compared with ManageEngine Endpoint Central, Jamf Pro, VMware Workspace ONE, Lookout and IBM MaaS360.
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