We performed a comparison between BlackBerry Enterprise Mobility Suite and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The key benefit of Intune is its integration with the Microsoft ecosystem."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"It's really easy to access."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"It does support hardware and operating system configurations from every angle."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"We can access emails within the active sync."
"The containerization of the workspace is what we have found to be the most valuable."
"The technical support for the solution is excellent."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"It has a good ease of use, and its intuitive."
"The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"The mobile functionality is very easy."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"We can scale the product."
"The initial setup is pretty straightforward."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"The installation could be improved to be simplified."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"Technical support is not that great."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"The newest features sometimes pop in very slowly."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"The interface could be improved."
"As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps."
"I would like more support for Google Chromebook operating system, so I could manage it."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"There are no dynamic changes on web pages and it's lacking visually."
"The solution should be better at integrating with other solutions."
"The pricing is lower than other well-respected solutions in this category."
"Its licensing should be improved."
"ManageEngine Endpoint Central’s scalability could be improved."
"The reporting analytics could improve in ManageEngine Desktop Central. However, there are some third-party add-ins or modules you can purchase to do reporting analytics."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
More BlackBerry Enterprise Mobility Suite Pricing and Cost Advice →
More ManageEngine Endpoint Central Pricing and Cost Advice →
BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.