Infrastructure engineer at a insurance company with 10,001+ employees
Jun 24, 2018
The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place.
technical support analyst lead at a financial services firm with 1,001-5,000 employees
Jun 24, 2018
Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant.
Learn what your peers think about BlackBerry Enterprise Mobility Suite. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
Senior Technologist at a legal firm with 1,001-5,000 employees
Jun 24, 2018
It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass.
Administrator at a energy/utilities company with 1,001-5,000 employees
Jul 3, 2018
There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types.
Infrastructure engineer at a insurance company with 10,001+ employees
Jun 24, 2018
I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead.
technical support analyst lead at a financial services firm with 1,001-5,000 employees
Jun 24, 2018
The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues.
We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents.
Learn what your peers think about BlackBerry Enterprise Mobility Suite. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
Owner at a tech services company with 51-200 employees
Aug 4, 2020
One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers.
What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss.
IT Administrator Associate at a tech services company with 51-200 employees
Nov 28, 2020
It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls.
