ManageEngine Endpoint Central vs Microsoft Intune comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 16, 2022
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
9th
Average Rating
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
ManageEngine Endpoint Central
Ranking in Enterprise Mobility Management (EMM)
4th
Average Rating
8.2
Number of Reviews
60
Ranking in other categories
Client Desktop Management (1st), Unified Endpoint Management (UEM) (3rd)
Microsoft Intune
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.0
Number of Reviews
174
Ranking in other categories
Configuration Management (3rd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of July 2024, in the Unified Endpoint Management (UEM) category, the mindshare of IBM MaaS360 is 7.0%, down from 8.2% compared to the previous year. The mindshare of ManageEngine Endpoint Central is 10.0%, down from 14.2% compared to the previous year. The mindshare of Microsoft Intune is 40.2%, down from 45.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
Unique Categories:
Enterprise Mobility Management (EMM)
3.7%
Client Desktop Management
50.0%
Configuration Management
12.2%
Remote Access
5.5%
 

Featured Reviews

JM
Jan 17, 2022
It forces people to secure their phones in order to access email
In this scenario, we only used MaaS for telephones, not computers. We used the MaaS360 IBM mobile management tool to protect email accounts on phones, ensuring they were compliant.  MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their…
KL
Mar 15, 2022
Good technical capability, but needs better licensing
We don't yet use it in our office. It is for our customers. We have implemented it for a few banking customers in the middle east, and we are now waiting to also use it for our internal purposes In terms of technical capability, it is doing very well. It is doing better than other industry…
NS
Oct 13, 2023
Extremely scalable and suitable for businesses of various sizes
The scalability of Intune is highly rated by engineers for its flexibility. It is easy to scale, primarily due to the licensing options. You can start with a smaller scope, say, with 40-50,000 employees, who want to use corporate devices with Intune. As your organization grows, you can easily expand, going up to more than 100,000 users, and incrementally add licenses as needed, be it on a quarterly or monthly basis. This makes Intune a versatile solution for businesses of various sizes. At our company, for mobile devices and laptops, we have 30,000 users. I would rate the scalability of the solution as a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is quite stable."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The solution is easy to implement."
"It is a stable solution."
"The reporting tool is very good."
"Everything is easily centralized and managed under this one product."
"We can scale the product."
"Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
"The initial setup process is good."
"Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almost everything that we we need. So managing security ManageEngine configuration. It's we are very satisfied because it has the Telstra that's what we we need."
"The stability is great."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"The conditional access policies that we set up are very useful."
"Stable product that's easy to set up compared to other MDM products."
"Autopilot is the most valuable feature of Microsoft Intune."
 

Cons

"The user experience really isn't so good."
"Can be added process of export/import environment configuration to simplify any migration processes."
"The product needs to improve tech support."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"The reporting and alerting could be improved."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The price could be lower."
"There is a slight delay in customer support, which is something that can be improved."
"The tool's security can be better."
"The pricing is lower than other well-respected solutions in this category."
"The Deployment scheduler needs updating to support various methods for deployment."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"I would like to see them come out with a SaaS version of the product in the future."
"Its licensing should be improved."
"Reporting needs improvement."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"It's only good for a Microsoft environment."
"The security features should be improved."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
 

Pricing and Cost Advice

"I feel the pricing to be very high."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"Fees are monthly and it's approximately $8 per user."
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"I rate IBM MaaS360's pricing a six out of ten."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"The solution is expensive."
"The product is not expensive."
"We pay about $250 a year for our license."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"The product is not costly. The product is properly priced, especially for SMBs."
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"The licensing is very easy to understand and pricing is right for what you get."
"Microsoft Intune is expensive."
"There is a license needed to use the solution and we are on an annual license."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"We have the business premium licenses for the solution."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"The solution is cost-efficient."
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Answers from the Community

NC
Nov 17, 2021
Nov 17, 2021
ManageEngine has a great patch management feature. It is actually one of my favorite features because it allows you to approve or decline whichever windows or third-party patches you want. You can also schedule them during off hours, force reboots, or even wake devices up for patching. ManageEngine also has a very small yet powerful installation file, which I found very easy to deploy across th...
See 2 answers
MN
Oct 25, 2021
Hi . I use both systems . Intune is simply too good to configure a system via autopilot and enforce AD/ Azure AD policy whereas Desktop Central is excellent for patching  Desktop Central is great for patch deployment and software deployment but falls short on many other fronts like correctly reporting information - I had to raise tickets to their support to get it fixed  Intune too has its issues - I does not have an inventory reporting functionality The company portal is an app which has to be installed on the endpoint . The reporting mechanism is not on par with Desktop Central.  DC does not have the OS deployment capability ( OS Deployer is an add on) whereas Intune has the Autopilot capability built into the system to remote install the laptop including enabling bitlocker encryption DC has strong patch deployment capability whereas its bit vague on Intune This list goes on so Im stopping here 
Janet Staver - PeerSpot reviewer
Nov 17, 2021
ManageEngine has a great patch management feature. It is actually one of my favorite features because it allows you to approve or decline whichever windows or third-party patches you want. You can also schedule them during off hours, force reboots, or even wake devices up for patching. ManageEngine also has a very small yet powerful installation file, which I found very easy to deploy across the network even though I have several remote locations. Considering that ManageEngine is a multi-asset and IT process manager, it enables you to effectively manage all of the assets very well and has a very intuitive and dynamic interface. One thing I dislike about ManageEngine is their software deployment tools. It’s great for mass deployments but I wish it included one-off deployments to a single computer. Also, in order to enable the file transfer option when you are using it for the first time, you have to install a plugin. Sometimes the control center can be a little slow, too. Microsoft Intune is robust and it allows you to deploy applications to its enrolled devices. This makes it a beneficial solution in asset management and also patching machines. It also gives you the ability to restrict user actions on their machines, which I find to be very helpful from a security standpoint. In general, Microsoft Intune’s enrollment process on devices is straightforward and easy. You can set policies, and administrators are able to guide users on how to enroll their machines. One major downside of Microsoft Intune for me is that it has inferior and poor quality device reporting. Conclusion:Overall, I would recommend ManageEngine because not only is it a well-developed tool, but it also provides an excellent adaptation to its interface, and I have found its implementation and use to be nothing less than exceptional.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
12%
Manufacturing Company
8%
Financial Services Firm
8%
Educational Organization
41%
Computer Software Company
10%
Financial Services Firm
5%
Manufacturing Company
5%
Educational Organization
24%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there the...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
 

Also Known As

Fiberlink MaaS360, MaaS360
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Mitchells and Buzzers, Callaway
Find out what your peers are saying about ManageEngine Endpoint Central vs. Microsoft Intune and other solutions. Updated: July 2024.
792,905 professionals have used our research since 2012.