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Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Intune integrates seamlessly with the Microsoft ecosystem, enhancing user management and security with tools like Microsoft's Autopilot and Defender.
Microsoft Intune provides comprehensive endpoint management capabilities for various OS platforms, including Windows, macOS, Linux, iOS, and Android.
Microsoft Intune's scalability and flexibility are enhanced by its cloud-based infrastructure, enabling remote management of devices without relying on local networks.
Microsoft Intune accelerates the deployment and configuration of devices, particularly through automated features like Autopilot.
Microsoft Intune strengthens security posture by enforcing policies, managing compliance, and offering robust integration with Microsoft 365.

CONS

Microsoft Intune's report generation capabilities lag behind competitors, needing more granularity and flexibility.
Intune requires better support and management features for macOS, as current capabilities are limited.
There is a significant gap in managing non-Microsoft environments, particularly for iOS and Linux.
Microsoft Intune needs to enhance its application update and deployment processes for non-MSI applications.
Support and response time from Microsoft are inadequate, often causing delays and affecting user satisfaction.
 

Microsoft Intune Pros review quotes

Farasat Hassan - PeerSpot reviewer
Aug 9, 2024
Microsoft integrated BitLocker and Active Directory into Intune, simplifying management.
RA
Sep 5, 2024
What I like most about Intune is its seamless enrollment process, particularly the Autopilot method.
Pratik Dave - PeerSpot reviewer
Apr 18, 2024
One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass.
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,745 professionals have used our research since 2012.
reviewer1420461 - PeerSpot reviewer
Sep 27, 2020
This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.
FA
Jul 26, 2024
Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security.
GF
Jul 8, 2024
If I assess Intune's user experience, I would say it is perfect and simple.
MK
Jul 17, 2024
It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users.
Brad Boozer - PeerSpot reviewer
Nov 28, 2023
The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision.
Karthik Ekambaram - PeerSpot reviewer
Sep 12, 2024
I am easily able to manage devices and assets, especially laptops and desktops.
RK
Mar 20, 2024
A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves.
 

Microsoft Intune Cons review quotes

Farasat Hassan - PeerSpot reviewer
Aug 9, 2024
There's a significant discrepancy in Intune pricing between tenants.
RA
Sep 5, 2024
The worst aspect is the reporting.
Pratik Dave - PeerSpot reviewer
Apr 18, 2024
A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications.
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,745 professionals have used our research since 2012.
reviewer1420461 - PeerSpot reviewer
Sep 27, 2020
The reporting needs to be a bit more interactive.
FA
Jul 26, 2024
Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there.
GF
Jul 8, 2024
Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings.
MK
Jul 17, 2024
We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune.
Brad Boozer - PeerSpot reviewer
Nov 28, 2023
The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years.
Karthik Ekambaram - PeerSpot reviewer
Sep 12, 2024
Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful.
RK
Mar 20, 2024
The current Intune reporting functionality could benefit from some improvements.