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Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Intune provides comprehensive device management, allowing centralized control and policy enforcement for a wide range of devices.
The integration with the Microsoft ecosystem enhances overall functionality and security, making it a valuable component for organizations heavily invested in Microsoft technologies.
Autopilot and remote management capabilities significantly streamline device configuration and deployment, saving time and resources for IT departments.
Conditional access and robust security features help protect company data and ensure compliance with organizational policies.
Scalability and flexibility accommodate organizations of varying sizes and needs, seamlessly integrating with existing cloud infrastructures.

CONS

Microsoft Intune's reporting capabilities are limited, which affects data presentation and decision-making accuracy.
Integration with Apple and Android devices needs enhancement for comprehensive device management.
Technical support by Microsoft requires improvement in response time and issue resolution.
Stability of Microsoft Intune is questionable, with numerous downtime and performance issues reported.
Deployment and administrative processes in Microsoft Intune are often slow and complex, impacting efficiency.
 

Microsoft Intune Pros review quotes

it_user507216 - PeerSpot reviewer
Infrastructure Architect at a tech services company with 5,001-10,000 employees
Nov 28, 2017
The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity.
it_user800550 - PeerSpot reviewer
IT Manager, Applications at a pharma/biotech company with 1,001-5,000 employees
Jan 11, 2018
Conditional access has helped us tailor and enforce our security policies in the mobile space.
it_user824028 - PeerSpot reviewer
Mobile Devices Administrator at NBB
Feb 21, 2018
It has improve our organization through the remote management of non-domain joined devices.
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,672 professionals have used our research since 2012.
JB
Systems Consultant at a tech services company with 51-200 employees
Jun 19, 2018
Conditional access helps me control uncontrolled access.
it_user917223 - PeerSpot reviewer
Cloud Solution Specialist at a tech vendor with 501-1,000 employees
Aug 22, 2018
...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard.
AN
Head of Technology at a tech services company with 10,001+ employees
Sep 25, 2018
It is a helpful tool to manage BYOD policies.
it_user816000 - PeerSpot reviewer
Practice Head - Enterprise Mobility, Technology Shared Services at a comms service provider with 10,001+ employees
Sep 25, 2018
In terms of technical support, you will get an immediate response.
it_user921111 - PeerSpot reviewer
Senior Technical Engineer at a tech services company with 1,001-5,000 employees
Oct 21, 2018
It is a very helpful solution.
MK
Senior IT Field Support Specialist at a retailer with 10,001+ employees
Oct 21, 2018
The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me.
Reviewer8418 - PeerSpot reviewer
Sr. Microsoft Solution Architect at a tech services company with 1,001-5,000 employees
Nov 25, 2018
It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails.
 

Microsoft Intune Cons review quotes

it_user507216 - PeerSpot reviewer
Infrastructure Architect at a tech services company with 5,001-10,000 employees
Nov 28, 2017
Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options.
it_user800550 - PeerSpot reviewer
IT Manager, Applications at a pharma/biotech company with 1,001-5,000 employees
Jan 11, 2018
Intune lags all of its competitors in terms of report generation.
it_user824028 - PeerSpot reviewer
Mobile Devices Administrator at NBB
Feb 21, 2018
It needs certificate provisioning for S/MIME purposes.
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,672 professionals have used our research since 2012.
JB
Systems Consultant at a tech services company with 51-200 employees
Jun 19, 2018
It needs incorporation of Knox, ZeroTouch, etc.
it_user917223 - PeerSpot reviewer
Cloud Solution Specialist at a tech vendor with 501-1,000 employees
Aug 22, 2018
I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet.
AN
Head of Technology at a tech services company with 10,001+ employees
Sep 25, 2018
There are a few security features that are not available in Microsoft Intune, when compared to other products.
it_user816000 - PeerSpot reviewer
Practice Head - Enterprise Mobility, Technology Shared Services at a comms service provider with 10,001+ employees
Sep 25, 2018
There are a couple of issues with stability.
it_user921111 - PeerSpot reviewer
Senior Technical Engineer at a tech services company with 1,001-5,000 employees
Oct 21, 2018
I think that there is room for improvement with the reporting. If this is done, it will be a better product.
MK
Senior IT Field Support Specialist at a retailer with 10,001+ employees
Oct 21, 2018
I think there should be a better tracking of the cell phones used on the Intune.
Reviewer8418 - PeerSpot reviewer
Sr. Microsoft Solution Architect at a tech services company with 1,001-5,000 employees
Nov 25, 2018
Intune should be much more granular in terms of supporting more Android cellular devices.