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Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Intune is valuable for enforcing security policies, including conditional access and risk management, enhancing device security.
Autopilot feature in Microsoft Intune streamlines device deployment and management, especially in global and remote operations.
The centralized management capability allows efficient control over all devices, integrating easily with the Microsoft ecosystem.
Microsoft Intune effectively manages a variety of devices, including Windows, macOS, Android, and iOS, from a single platform.
The scalability and cloud-based infrastructure of Microsoft Intune ensure reliable performance and adaptability to growing organizational needs.

CONS

Microsoft Intune's reporting capabilities are limited and need significant enhancement for better functionality.
The integration with non-Microsoft platforms, especially macOS and Linux, requires improvement to offer comprehensive device management.
Deployment of applications and updates in Microsoft Intune is cumbersome and lacks efficiency, particularly for non-MSI applications.
Stability issues, including down times and inconsistent policy application, are frequently reported in Microsoft Intune.
Licensing and cost structure for Microsoft Intune is complex and often considered expensive by users.
 

Microsoft Intune Pros review quotes

Farasat Hassan - PeerSpot reviewer
Aug 9, 2024
Microsoft integrated BitLocker and Active Directory into Intune, simplifying management.
RA
Sep 5, 2024
What I like most about Intune is its seamless enrollment process, particularly the Autopilot method.
TN
Jul 25, 2025
Since implementing this solution, our company has grown substantially, and our talent pool has significantly expanded.
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
Pratik Dave - PeerSpot reviewer
Apr 18, 2024
One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass.
reviewer1420461 - PeerSpot reviewer
Sep 27, 2020
This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.
GF
Jul 8, 2024
If I assess Intune's user experience, I would say it is perfect and simple.
FA
Jul 26, 2024
Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security.
MK
Jul 17, 2024
It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users.
Brad Boozer - PeerSpot reviewer
Nov 28, 2023
The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision.
Karthik Ekambaram - PeerSpot reviewer
Sep 12, 2024
I am easily able to manage devices and assets, especially laptops and desktops.
 

Microsoft Intune Cons review quotes

Farasat Hassan - PeerSpot reviewer
Aug 9, 2024
There's a significant discrepancy in Intune pricing between tenants.
RA
Sep 5, 2024
The worst aspect is the reporting.
TN
Jul 25, 2025
What frustrates me the most is just waiting and tapping my fingers, uncertain about whether my changes will take effect.
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
Pratik Dave - PeerSpot reviewer
Apr 18, 2024
A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications.
reviewer1420461 - PeerSpot reviewer
Sep 27, 2020
The reporting needs to be a bit more interactive.
FA
Jul 26, 2024
Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there.
GF
Jul 8, 2024
Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings.
MK
Jul 17, 2024
We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune.
Brad Boozer - PeerSpot reviewer
Nov 28, 2023
The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years.
Karthik Ekambaram - PeerSpot reviewer
Sep 12, 2024
Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful.