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Samsung Knox vs Sophos Mobile comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Sophos Mobile
Ranking in Enterprise Mobility Management (EMM)
9th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of September 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 20.1%, down from 31.1% compared to the previous year. The mindshare of Samsung Knox is 3.6%, down from 5.3% compared to the previous year. The mindshare of Sophos Mobile is 2.7%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune20.1%
Samsung Knox3.6%
Sophos Mobile2.7%
Other73.6%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
TS
Ensures enterprise-level security with seamless updates and integration
The key benefits of Samsung Knox include its secure and user-friendly nature straight out of the box, giving enterprise customers security assurance. A specific feature, Knox E-FOTA One, allows forced firmware updates over the air without end-user intervention, which can be scheduled to occur during off-hours. Additionally, the Knox Secure Folder sandboxes both personal and work data, ensuring corporate data does not mix with personal data. The integration capabilities allow for seamless integration with the customer's MDM product set, providing access to the Knox Suite ecosystem. These features allow compliance with industry regulations, crucial as enterprises move toward a cloud-based, zero-trust security model.
Victor Bayedo - PeerSpot reviewer
Cloud Solution Architect at a tech services company with 201-500 employees
Mobile security has improved posture and now provides centralized control and secure BYOD spaces
An area I can suggest for improvement in Sophos Mobile is in the area of management; while it has been great so far, integration with more third-party solutions would also be a great improvement. Regarding functionality, I think an area Sophos Mobile can actually improve is by infusing more AI-integrated services and solutions into the product. The setup process for Sophos Mobile is not very cumbersome; to set it up, I just send the setup email link to the user, but the user still has some activities to carry out, and that may be another area of improvement if Sophos can enable the entire configuration possible from the management console without users having to perform activities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I mainly use Microsoft Intune analytics for taking that data that exists and bringing it into Power BI dashboards to make it visible to our clients, showing them all the operating systems in their environment and where the latest patches are, and then from there creating plans."
"The mobile application management, MAM, is the most useful aspect of the solution."
"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."
"This improved control and visibility has helped my organization by reducing risks, saving time, and making compliance easier."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"The Asset Management and Auto Pilot are valuable features."
"It works well if you have a Microsoft environment."
"Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services."
"Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed."
"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."
"It's a very good product that any organization can use to help manage their devices."
"Overall, I would rate the solution as a 10."
"Samsung Knox is doing excellent work with its current offerings."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"We have made a ROI calculation with all aspects of the mobile handling, administration and security which surprisingly is above 500% and a payback within the first year by (>300%)."
"Deploying the solution is very simple and can be done in less than one hour."
"Having the policies enforced on the endpoints is what they need to see, this is how the solution has benefited us."
"The features that stand out for maintaining mobile security are compliance and the ability to install applications and configure work profiles."
"We use this solution for mobile device management; we use it to control and secure devices, and if laptops or our mobile is stolen and these devices contain company data, we can track them and wipe our data to ensure that it is not in the wrong hands."
"Sophos Mobile offers features like cash mode and safe mode, and allows for central management, which I find effective for device security, though it depends on the clients' needs and the types of mobile devices used."
"The initial setup process is straightforward and fast."
 

Cons

"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"Technical support is not great. If you open up a case, it may remain there for a long time."
"There are some cases where features of Microsoft Intune have changed, and sometimes it's tricky to find the answer."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"One area where Microsoft Intune could be improved is troubleshooting, as it sometimes takes time to identify the exact cause when application deployments or policy assignments do not work as expected."
"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"Features like private DNS would be very useful if pushed through Knox Manage."
"We face challenges with the application launcher when testing firmware versions, especially for kiosk mode."
"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"Improvements could be made for features such as data services, which do not work properly with devices not manufactured by Samsung, although they do function well with Samsung devices."
"The primary disadvantage is that it's not totally integrated with the Microsoft environment."
"Profile customization needs improvement. Samsung Knox currently has some intelligence features, but there are limitations in this console."
"The area for improvement in Sophos Mobile is troubleshooting."
"I noticed that the VPN aspect is not included in Sophos Mobile. To acquire a VPN for mobile, I have to subscribe to Sophos endpoint, which only works on computers."
"I rate the solution’s scalability as four out of ten."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"One area that could be improved is the compatibility with all mobile platforms, including iOS and Android, especially with the older versions."
"The registration of the product during the initial setup has some issues, and it's not easy to get the quote. It's a bit cumbersome."
"The setup should be made easier."
"The technical support for Sophos Mobile requires improvement. I would rate it as five out of ten."
 

Pricing and Cost Advice

"It's reasonable. They're not giving it away, but it's reasonable."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Microsoft licenses are costly."
"We use Defender ATP and E5 licenses."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
Information not available
"It is a cost-effective solution."
"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."
"The product is not suitable for smaller companies because its price is high."
"The licensing fees are paid based on a one-year or two-year subscription."
"The licensing is paid on a yearly basis."
"My company needs to make yearly payments for the licensing charges attached to the product."
"Sophos Mobile is inexpensive."
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914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Comms Service Provider
12%
Manufacturing Company
10%
Financial Services Firm
8%
Government
7%
Construction Company
10%
Consumer Goods Company
9%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Samsung Knox?
Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency p...
What needs improvement with Samsung Knox?
I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they ar...
What is your primary use case for Samsung Knox?
I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances...
What is your experience regarding pricing and costs for Sophos Mobile?
I would rate the price as a seven, where 10 is a low price and 1 is a high price.
What needs improvement with Sophos Mobile?
An area I can suggest for improvement in Sophos Mobile is in the area of management; while it has been great so far, ...
What is your primary use case for Sophos Mobile?
My use case for Sophos Mobile is for protection and management including mobile protection and management.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Mobile Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
VIST Bank
Find out what your peers are saying about Samsung Knox vs. Sophos Mobile and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.