


Sophos Mobile and Workspace ONE UEM are two prominent solutions for enterprise mobility management. Despite users being happier with the pricing and support of Sophos Mobile, Workspace ONE UEM seems superior due to its features and users feel it is worth the price.
Features: Sophos Mobile provides comprehensive security, ease of use, and robust integration capabilities. Workspace ONE UEM offers extensive policy management, advanced analytics, and superior access control. Workspace ONE UEM stands out for its advanced functionality and customizability.
Room for Improvement: Users suggest that Sophos Mobile could improve its reporting capabilities, more frequent updates, and better integration. Workspace ONE UEM needs enhancements in navigation efficiency, better customer support response times, and a more intuitive interface.
Ease of Deployment and Customer Service: Sophos Mobile is noted for its straightforward deployment process and helpful customer service. Workspace ONE UEM's deployment process can be intricate, and its customer service is rated less favorably.
Pricing and ROI: Sophos Mobile offers competitive pricing and shows a quicker ROI for smaller businesses. Workspace ONE UEM, while more expensive, delivers a higher ROI over time due to its robust feature set and advanced capabilities. Users find that Workspace ONE UEM is worth the higher cost for its comprehensive functionality.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
In terms of responsiveness, they handle the calls immediately and efficiently.
The technical support for Sophos Mobile requires improvement.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
We recommend it for both small and medium-sized enterprises.
It could scale better to meet diverse client needs.
At an enterprise level with more requirements, there is room for improvement.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
Sophos is stable, and the product works well.
I would rate the stability of Sophos Mobile as a seven out of ten.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
It would be beneficial to have the VPN feature incorporated into Sophos Mobile, even if it requires separate payment.
I also believe the portal itself requires improvements because the interface can be difficult to understand sometimes.
Regarding functionality, I think an area Sophos Mobile can actually improve is by infusing more AI-integrated services and solutions into the product.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The product is affordable, and there is no issue with its purchase for small companies.
In terms of pricing, Sophos Mobile is favorable compared to other mobile device security solutions.
The pricing of Sophos Mobile is high compared to the market, specifically 40% higher.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Sophos Mobile has been rated nine out of ten for security and performance.
The features that stand out for maintaining mobile security are compliance and the ability to install applications and configure work profiles.
Sophos Mobile provides fantastic management and control along with web application control capabilities on mobile, features that would usually be on a firewall at the perimeter of the business or the organization.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 29.5% |
| Workspace ONE UEM | 12.2% |
| Sophos Mobile | 2.5% |
| Other | 55.8% |


| Company Size | Count |
|---|---|
| Small Business | 117 |
| Midsize Enterprise | 46 |
| Large Enterprise | 152 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 21 |
| Large Enterprise | 58 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Sophos Mobile is a Unified Endpoint Management (UEM) and security solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile supports management of Windows 10, macOS, iOS, and Android devices.
VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.
VMware Workspace ONE is available:
VMware Workspace ONE Key Features
VMware Workspace ONE Benefits
Some of the benefits of using VMware Workspace ONE include:
Workspace ONE Components
Reviews from Real Users
Below is some feedback from our PeerSpot users who are currently using the solution:
PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
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