BlackBerry Enterprise Mobility Suite vs Workspace ONE UEM comparison

BlackBerry and Omnissa are both solutions in the Enterprise Mobility Management (EMM) category. BlackBerry is ranked #19, while Omnissa is ranked #2 with an average rating of 7.6. BlackBerry holds a 0.7% mindshare in EMM, compared to Omnissa’s 11.0% mindshare. Additionally, 78% of BlackBerry users are willing to recommend the solution, compared to 84% of Omnissa users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

Workspace ONE UEM and BlackBerry Enterprise Mobility Suite are both prominent mobility management solutions. User reviews indicate that while Workspace ONE UEM impresses with its ease of deployment, BlackBerry Enterprise Mobility Suite stands out for its robust features.

Features: Users value Workspace ONE UEM for application management, endpoint security, and seamless integration. BlackBerry Enterprise Mobility Suite is praised for its comprehensive security, multi-platform support, and advanced threat protection. Workspace ONE UEM offers a more user-friendly experience, whereas BlackBerry Enterprise Mobility Suite excels in security-focused environments.

Room for Improvement: For Workspace ONE UEM, users suggest enhancements in patch management and reporting capabilities. BlackBerry Enterprise Mobility Suite users point to the need for a more intuitive system configuration and better customer support. The key difference is that Workspace ONE UEM needs better management features, whereas BlackBerry Enterprise Mobility Suite requires improvements in usability and support services.

Ease of Deployment and Customer Service: Workspace ONE UEM is often highlighted for its straightforward deployment process and responsive customer service. BlackBerry Enterprise Mobility Suite, while thorough and secure, can be more complex to deploy and navigate, resulting in mixed feedback on customer support responsiveness. Workspace ONE UEM is generally preferred for its ease of use and better support experience.

Pricing and ROI: Users find Workspace ONE UEM's setup costs reasonable and report a good ROI. BlackBerry Enterprise Mobility Suite, despite higher initial costs, is considered worth the investment due to its advanced features and security benefits. Ultimately, Workspace ONE UEM is seen as more cost-effective, while BlackBerry Enterprise Mobility Suite is valued for offering comprehensive security at a higher price point.

To learn more, read our detailed BlackBerry Enterprise Mobility Suite vs. Workspace ONE UEM Report (Updated: June 2025).

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Workspace ONE UEM

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 33.5%, down from 37.7% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 0.7%, down from 0.8% compared to the previous year. The mindshare of Workspace ONE UEM is 11.0%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

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Emthias Abdul Salam

Technical Manager at Emirates Business Machines (EBM)

Offers a valuable single sign-on feature and a user-friendly interface with outstanding scaling capabilities

The single sign-on feature, which integrates with the Identity Manager is one of the most vital features. The VMware Workspace ONE Tunnel is another crucial aspect of the solution. Authentication processes become seamless with the single sign-on feature of VMware Workspace ONE. Whether the application resides within the premises or outside, the users don't need to reenter the credentials, VMware Workspace ONE auto authenticates using scripts. The solution can also integrate the app catalog with the Intelligent Hub, which acts as the agent. Applications catalogs and similar aspects can be accessed through one single interface, whether it's from an Android, iOS, or Windows device. It's a very user-friendly tool in terms of accessibility.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."

"We were trying to solve many issues, mainly the lack of centralized management. Before Microsoft Intune, we had to manually support devices one by one, installing applications and configuring policies individually. When we implemented the tool, it became much easier to manage our devices. We enroll them in Microsoft Intune and can manage all devices with a few clicks. For application management, it's the same process. If we want to deploy applications to hundreds or thousands of devices, we can do it easily with just a few clicks. This also applies to policies."

"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."

"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."

"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."

"Stable solution at a good price."

"There are no complaints about the stability. It works one hundred percent of the time."

"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."

More Microsoft Intune pros

"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."

"We were able to utilize Android for Work-Premium in BlackBerry Android devices."

"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."

"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."

"Cylance, their newest antivirus product, is the most valuable feature for us so far."

"It has a good ease of use, and its intuitive."

"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."

"The most important features would be instant messaging and the security that we get from the containerization."

More BlackBerry Enterprise Mobility Suite pros

"The most valuable feature is that it will use my credentials to access various parts of the infrastructure or other solutions, such as vRealize."

"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."

"The most valuable feature is single sign-on."

"We can impose cybersecurity requirements."

"VMware Workspace ONE is scalable."

"The Identity component of this solution is its most valuable feature."

"The solution has proven to be very stable."

"It is easy to start something and work from scratch."

More Workspace ONE UEM pros

Cons

"Some enrollment features could be improved."

"The support is not particularly good. Sometimes when you open a case with Microsoft, you end up resolving the issue by yourself."

"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."

"Sometimes, updating a client policy is very difficult. This needs to be improved."

"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."

"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."

"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."

More Microsoft Intune cons

"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."

"The newest features sometimes pop in very slowly."

"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."

"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."

"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."

"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."

"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."

"The interface could be improved."

More BlackBerry Enterprise Mobility Suite cons

"We have experienced some connectivity issues."

"From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."

"The security features could always use improvement, although there has already been a huge improvement from years ago."

"Security aspects such as data loss prevention could be improved."

"We'd like the customization to be better."

"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."

"When we had some issues, the support did not respond quickly, and they did not provide a solution."

"Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone."

More Workspace ONE UEM cons

Pricing and Cost Advice

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"Microsoft Intune is expensive."

"Microsoft Intune is not cost-effective as a standalone product."

"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."

"Its price is fair. It's a normal price. It isn't too expensive or too cheap."

"Microsoft's licensing is more flexible and adaptive than its competitors."

"The price is very reasonable."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

More Microsoft Intune pricing and cost advice

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"We currently pay by the year, but the licenses are calculated on a monthly basis."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

"The solution is about $45 per device for a 12 month subscription. The price is standard across the world."

"VMware Workspace ONE is expensive."

"VMware Workspace ONE has a yearly license. You have to buy the license for one year at a time."

"The price of the solution is costly for the number of users I am using it for."

"Our customers are concerned about the costs. The solution is higher than they want it to be."

"The price of VMware Workspace ONE is reasonable."

"The pricing and licensing are affordable. They are not too high."

"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

13%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Financial Services Firm

25%

Computer Software Company

11%

Government

10%

Real Estate/Law Firm

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

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What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...

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What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

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Comparisons

Jamf Pro vs Microsoft Intune

Compared 12% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

Samsung Knox vs Microsoft Intune

Compared 4% of the time

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SOTI MobiControl vs BlackBerry Enterprise Mobility Suite

Compared 16% of the time

Ivanti Neurons for MDM vs BlackBerry Enterprise Mobility Suite

Compared 15% of the time

More BlackBerry Enterprise Mobility Suite Competitors

Horizon 8 vs Workspace ONE UEM

Compared 7% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 7% of the time

Jamf Pro vs Workspace ONE UEM

Compared 6% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 5% of the time

IBM MaaS360 vs Workspace ONE UEM

Compared 4% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Microsoft Intune

May 2025

Download Microsoft Intune product report

Buyer's Guide

BlackBerry Enterprise Mobility Suite

June 2025

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Buyer's Guide

Workspace ONE UEM

May 2025

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.

BlackBerry

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Workspace ONE UEM

June 2025

Free Report: BlackBerry Enterprise Mobility Suite vs. Workspace ONE UEM

Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Workspace ONE UEM and other solutions. Updated: June 2025.

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