Senior System Engineer at a legal firm with 51-200 employees
Jan 7, 2021
In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location.
Director of FCL at a non-tech company with 51-200 employees
Mar 27, 2023
Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases.
Senior System Engineer at a legal firm with 51-200 employees
Jan 7, 2021
In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly.
Director of Platform and Information Security at Brace Software
Mar 8, 2022
To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not.
Director of FCL at a non-tech company with 51-200 employees
Mar 27, 2023
Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience.
We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved.
They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced.
