


Sophos Mobile and Cisco Meraki Systems Manager (MDM+EMM) compete in the mobile device management solutions category. Cisco Meraki appears to have the upper hand due to its robust capabilities and extensive feature set.
Features: Sophos Mobile is known for strong security features, ease of integration with existing systems, and user-friendly interface. Cisco Meraki offers extensive device control options, seamless management of both mobile and desktop devices, and versatile features that justify its cost.
Room for Improvement: Sophos Mobile could enhance its reporting and analytics, improve the user interface, and expand device compatibility. Cisco Meraki could benefit from improved logging capabilities, better customization of reports, and enhanced support for legacy devices.
Ease of Deployment and Customer Service: Sophos Mobile deployment is straightforward but initial configuration can be challenging. Cisco Meraki is recognized for effortless cloud-based deployment. Both products receive positive feedback for customer service, with Cisco Meraki noted for exceptionally responsive support.
Pricing and ROI: Sophos Mobile offers good value for money with a relatively low setup cost and satisfactory ROI. Cisco Meraki, while more expensive, provides a higher ROI due to its extensive feature set and efficient management capabilities, justifying its higher price.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I am definitely satisfied with Cisco support.
My experience with the technical support of Cisco Meraki Systems Manager (MDM+EMM) involves configuring firewalls and troubleshooting switches and IPs, which is our primary focus.
In terms of responsiveness, they handle the calls immediately and efficiently.
The technical support for Sophos Mobile requires improvement.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I affirm that Cisco Meraki Systems Manager (MDM+EMM) is very scalable.
Cisco Meraki Systems Manager (MDM+EMM) is very scalable, as we can configure multiple devices, handling a lot of devices, such as 100 plus devices.
We recommend it for both small and medium-sized enterprises.
It could scale better to meet diverse client needs.
At an enterprise level with more requirements, there is room for improvement.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
I rate the stability of Cisco Meraki Systems Manager (MDM+EMM) as an eight to nine.
Sophos is stable, and the product works well.
I would rate the stability of Sophos Mobile as a seven out of ten.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
I see room for improvement in integration with third-party tools.
An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the responsible person from that device, which would be very useful.
It would be beneficial to have the VPN feature incorporated into Sophos Mobile, even if it requires separate payment.
I also believe the portal itself requires improvements because the interface can be difficult to understand sometimes.
Regarding functionality, I think an area Sophos Mobile can actually improve is by infusing more AI-integrated services and solutions into the product.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
There are cheaper and more expensive tools available, but the price features parity is good.
The product is affordable, and there is no issue with its purchase for small companies.
In terms of pricing, Sophos Mobile is favorable compared to other mobile device security solutions.
The pricing of Sophos Mobile is high compared to the market, specifically 40% higher.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Features such as being very easy to use and troubleshoot have been the most valuable for me, and we can identify if there are any hardware issues easily.
The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM).
Sophos Mobile has been rated nine out of ten for security and performance.
The features that stand out for maintaining mobile security are compliance and the ability to install applications and configure work profiles.
Sophos Mobile provides fantastic management and control along with web application control capabilities on mobile, features that would usually be on a firewall at the perimeter of the business or the organization.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 28.7% |
| Cisco Meraki Systems Manager (MDM+EMM) | 2.5% |
| Sophos Mobile | 2.4% |
| Other | 66.4% |


| Company Size | Count |
|---|---|
| Small Business | 119 |
| Midsize Enterprise | 47 |
| Large Enterprise | 153 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.
Sophos Mobile is a Unified Endpoint Management (UEM) and security solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile supports management of Windows 10, macOS, iOS, and Android devices.
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