We performed a comparison between Sophos Mobile and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The mobile application management, MAM, is the most useful aspect of the solution."
"Autopilot is the most valuable feature."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"Autopilot is the most valuable feature of Microsoft Intune."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The utmost importance lies in mobile security and its performance."
"The initial setup process is straightforward and fast."
"The solution is quite user-friendly."
"The security features work well."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"They always add more features to this product."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend."
"It is a scalable solution."
"We can do auto patch updates using SOTI. SOTI has been well placed in terms of the number of endpoints it can handle."
"The most valuable features are remote control, remote monitoring of the mobile phone data, GPS localization, automobile network management, identity management, speaker logging, and remote management of mobile content."
"The company's support is the best. That'd be the number one thing."
"The licensing is simple."
"The remote control we have helps us a lot."
"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"The Mac integration has room for improvement."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"We would like to see graphics showing the use of each device."
"For Sophos Mobile, it is difficult to get good support."
"We encounter issues while working with iOS."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"The product does not work well in iOS."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"The documentation could be improved in SOTI MobiControl."
"If the interface was a little bit more intuitive, more easily allowed me to get to where I want to be, that would be a little bit nicer, as far as the file sync goes."
"The quality of the support service is poor. The headquarters are not very responsive. And, the actual quality of the software has its drawbacks."
"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."
"I wish that I had some more tutorials and educational resources on how to use the product."
"One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field."
"You need to get used to the admin console. I think it could be improved. It's not the best I've seen. Certainly, the software has a lot of features so you necessarily have some complexity in the interface, but I've seen better. They could make it easier in certain aspects."
"There could be a feature for user ID management."
Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. Sophos Mobile is rated 7.6, while SOTI MobiControl is rated 8.2. The top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Sophos Mobile is most compared with ManageEngine Endpoint Central, Jamf Pro, VMware Workspace ONE, Lookout and Zimperium, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and Google Cloud Identity. See our SOTI MobiControl vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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