IT Central Station is now PeerSpot: Here's why

Top 8 Managed Detection and Response (MDR)

CrowdStrike Falcon CompleteCRITICALSTARTArctic Wolf AWN CyberSOCSecureworks Taegis ManagedXDRNetsurion Managed Threat ProtectionAlert LogicSentinelOne VigilanceRed Canary MDR
  1. leader badge
    The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed. Their security teams are working 24/7 and analyzing everything happening on all endpoints. They also take care of the instant response, which includes disconnecting endpoints, taking over the endpoints and fixing them, and ransomware protection. All of these things are most valuable because it is very difficult to get all the resources in-house to do all of that yourself. So, if you can leverage the experience of a global corporation with the best reputation in the market, and it is fully managed, that's the best.
  2. leader badge
    Their Zero Trust Analytics Platform (ZTAP) engine, which is kind of their correlation engine, is by far and away one of the best in the business. We can filter and utilize different lists to build out different alerts, such as, what to alert on and when not to alert. This engine helps reduce our number of alerts and false positives.
  3. Buyer's Guide
    Managed Detection and Response (MDR)
    July 2022
    Find out what your peers are saying about CrowdStrike, Critical Start, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: July 2022.
    622,358 professionals have used our research since 2012.
  4. What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM.
  5. The initial setup was very straight forward.It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation.
  6. We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee.
  7. Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take. The initial setup is pretty straightforward.
  8. report
    Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
    622,358 professionals have used our research since 2012.
  9. Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning.
  10. The most valuable features of Red Canary MDR are its modeled after the MITRE ATT&CK framework and we can easily automate the containment of the endpoint. Additionally, it is easy to use and we have never had an issue with it.

Managed Detection and Response (MDR) Topics

What is MDR in SOC?

SOC stands for Security Operation Center. Large enterprises and corporate infrastructures tend to have a SOC separate from its regular IT departments. SOCs may use different tools and techniques for threat-monitoring, incident qualification, and response.

SOC teams work from a physical location. These teams consist of security analysts, security information and event management (SIEM) experts, and endpoint detection experts.

There are also managed SOC options, known as SOC-as-a-Service. In this case, you can receive all SOC functions as a service. This includes the technology stack and the cybersecurity team. Typically, SOC-as-a-Service offerings will include MDR detection and response services.

While MDR functions can be offered integrated with a SOC, they can also be offered separately, as part of the SOC technology stack. This ensures that companies can keep the MDR’s advanced threat-detection, response, and remediation capabilities. Since MDR doesn’t usually include SIEM capabilities, integrating an MDR to the SOC technology stack provides an added layer of protection.

Why is managed detection and response important?

The increasing volume of cybersecurity threats makes it challenging for security operations centers (SOCs) to keep up. The shortage of highly-skilled cybersecurity personnel has been an issue for the last few years. In fact, the cybersecurity workforce gap was more than 3 million in 2020.

Companies turn to managed cybersecurity services, such as managed detection and response (MDR) to overcome this challenge. Managed detection and response services give companies high-level analysis and threat-hunting capabilities without the need to form a security response team. By providing a proactive approach to threat detection, MDR solutions reduce dwell time on data breaches. Thus, threats are taken care of as soon as possible, before they turn into a severe breach.

The lack of enough cybersecurity talent to fight the ongoing threats is only one of the challenges that make MDR solutions important. Almost every security team has been overwhelmed by the sheer volume of alerts they receive from monitoring solutions. Many times, security analysts need to check each alert individually and correlate them with similar ones to detect a malicious pattern. This takes time and effort for cybersecurity teams and can lead to alert fatigue, which can allow threats to be overlooked.

MDRs address this challenge by providing a contextual analysis of all factors surrounding an alert. The MDR tools and team can then filter and rank the alerts coming from the monitoring software and provide an accurate analysis of the severity of the threat. In addition, they compile indicators of compromise, allowing the MDR system to detect unknown threats, better preparing the company for future attacks.

What is the difference between EDR and MDR?

Endpoint Detection and Response (EDR) software monitors endpoint devices (such as desktop computers, tablets, and mobile phones) to detect indicators of compromise and malicious activity. EDR software uses behavioral analysis to detect abnormal activity in the monitored terminals. This allows the system to detect if there is an attack in process. Vendors offer these solutions as stand-alone packages or as managed solutions.

EDR systems work via a software agent installed at the endpoint. This agent collects and sends information to the central EDR database for analysis. When you buy a managed EDR solution, a cybersecurity team analyzes the data collected by the EDR agents, sifting through alerts and potentially stopping threats.

Managed detection and response (MDR) solutions go a step further, by not only detecting malicious activity but also eliminating and mitigating threats. Many MDR solutions will include EDR features in their offering. MDR, as a managed offer, also includes a team of analysts and cybersecurity experts that monitor, detect, and respond in a timely manner to threats. The human component makes it easier to eliminate false positives and therefore to identify real security threats.

Getting an alert of an attack in progress is not enough. MDR services offer a key response and remediation feature. That means once the monitoring tool detects an attack, it is stopped by automated response methods. The analysts then go through the remediation process, saving data and preventing further damage.

What to Look for in a Managed Detection and Response Solution

In choosing the right managed detection and response vendor, it is important to consider that not all offerings are the same. Here are some pointers to help you choose the right fit:

  1. Define your cybersecurity needs. This will depend on how your company’s network infrastructure is formed. Do you have your critical operations and data on premises? If so, then a solution that can be installed on your servers can work for you. If, on the contrary, the majority of your operations and data are in the cloud, you should look for a cloud-based service. Check that the MDR service is the right for your organization’s size and provides the security controls you need.

  2. Ensure the technology stack is easy to integrate. You probably have your own cybersecurity tool stack at your disposal. Choose a provider that can offer tools that complement your own and that will integrate with your systems.

  3. Don’t forget data privacy regulations. Compliance requirements differ with the industry. You should choose a provider that can meet your company’s compliance regulations, be they HIPAA, GDPR, or others.

Managed detection and response services can provide value and help companies solve security challenges. By providing advanced threat detection and response at a fraction of the price of having their own teams, an MDR vendor can help improve your organization’s security posture

Buyer's Guide
Managed Detection and Response (MDR)
July 2022
Find out what your peers are saying about CrowdStrike, Critical Start, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: July 2022.
622,358 professionals have used our research since 2012.