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Deepwatch vs ReliaQuest GreyMatter comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Deepwatch
Ranking in Managed Detection and Response (MDR)
25th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
AI-Powered Cybersecurity Platforms (14th)
ReliaQuest GreyMatter
Ranking in Managed Detection and Response (MDR)
19th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Digital Risk Protection (11th), Extended Detection and Response (XDR) (32nd)
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of Deepwatch is 0.6%, up from 0.5% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
ReliaQuest GreyMatter1.4%
Deepwatch0.6%
Other98.0%
Managed Detection and Response (MDR)
 

Featured Reviews

Pranay Jain - PeerSpot reviewer
Senior software engineer at Simplify vms
Continuous monitoring has strengthened payment security and now reduces incident impact quickly
There are specific details that can be improved in Deepwatch. After implementing it, we tracked both response time and threat detection accuracy using the SIEM dashboard. We measured response time using MTTD and MTTR. There are areas that can be improved, such as every alert having a timestamp for detection time and acknowledgment. We observed the MTTR dropping from a few hours to under one hour after using Deepwatch, so baseline metrics can be enhanced. Deepwatch can reduce alert fatigue since sometimes it generates a high volume of alerts that overwhelm our team. This can create too many alerts in a short amount of time, making it hard for our team to understand what to do. Additionally, the dashboard can be improved for better user-friendliness for end-users, requiring better visualization of MTTR, threat trends, and risk scoring. Improvements can also be made in more automated playbooks for automated response to common threats, and there is room for deeper integration capabilities, as integration with some internal tools may require additional effort.
Omkar Korulkar - PeerSpot reviewer
Technology Analyst at a tech vendor with 10,001+ employees
Centralized visibility has improved SOC investigations and supports faster, more accurate incident response
I think ReliaQuest GreyMatter could be improved further in a few areas. First, I want to see more flexibility in dashboard customization so analysts can configure views based on their roles and investigation requirements. Second, improving alert correlation accuracy and reducing overall false positive rates would help analysts focus on genuine possible threats rather than spending time validating repetitive low-priority alerts or false positives. Third, more detailed investigation timelines, better reporting capabilities, and simpler investigation integration configuration would make the platform more effective. I suggest continuously improving automation workflows to reduce repetitive manual tasks while allowing analysts to maintain control over critical response actions. Overall, I think these enhancements can make the platform more user-friendly and improve the efficiency of SOC operations. One additional improvement would be enhancing the investigation experience by providing more detailed context directly within the alert. For example, having a clear incident timeline, related alerts, historical activity, and threat intelligence information available in one place would make investigations easier. I believe these improvements would make day-to-day SOC operations smoother and allow analysts to focus more on proactive threat hunting and other complex investigations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Deepwatch positively impacts our organization by reducing incident response time because previously, there was no mechanism to follow up on incidents, such as any security breach in the payment gateway, and it has reduced response time by 40 to 60 percent while significantly improving threat detection accuracy with 24/7 monitoring even after business hours."
"One of the best features that ReliaQuest GreyMatter offers is the ability to bring together security tools and data that support threat investigation, detection, and response."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"Deepwatch can reduce alert fatigue since sometimes it generates a high volume of alerts that overwhelm our team."
"Areas that have room for improvement include user interface and integration."
"ReliaQuest GreyMatter is stable to a certain extent, but there is still some room for improvement."
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Top Industries

By visitors reading reviews
Construction Company
30%
Manufacturing Company
15%
Media Company
10%
Financial Services Firm
10%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Deepwatch?
There are specific details that can be improved in Deepwatch. After implementing it, we tracked both response time and threat detection accuracy using the SIEM dashboard. We measured response time ...
What is your primary use case for Deepwatch?
Deepwatch provides continuous rest monitoring, detection, and response to protect our organization from cyberattacks. In our organization, Deepwatch's continuous monitoring and detection help u...
What advice do you have for others considering Deepwatch?
My advice for others considering using Deepwatch is that if someone has an application where security threats are common, especially in regions with strict security compliance requirements in Europ...
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the most are its efficiency and user experience.
 

Overview

 

Sample Customers

Premise Health, Dover, Follett, Genuine Parts Company
Information Not Available
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