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Deepwatch vs ReliaQuest GreyMatter comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Deepwatch
Ranking in Managed Detection and Response (MDR)
47th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
AI-Powered Cybersecurity Platforms (19th)
ReliaQuest GreyMatter
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (21st), Extended Detection and Response (XDR) (38th)
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of Deepwatch is 0.4%, down from 0.5% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
ReliaQuest GreyMatter1.6%
Deepwatch0.4%
Other98.0%
Managed Detection and Response (MDR)
 

Featured Reviews

Shivam Dhang - PeerSpot reviewer
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
Continuous monitoring has improved threat detection and reduces incident response time
Deepwatch could improve with more granular customization of detection rules and alert tuning to better fit specific cloud workloads and use cases. Additionally, it can be improved by enhancing the dashboarding. It should also support deeper cloud-native integrations such as AWS, Azure, and GCP, which would further improve operational efficiency and control. Regarding the support, I would say that the support team should be more responsive because ideally, the response time of the support is quite long, which is sometimes frustrating. However, I do agree that for easy issues, they respond within the expected time, but for complex issues, they do take time to respond.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Deepwatch, I have seen a 40 to 50% reduction in MTTR due to faster detection and guided response playbooks, and false positives have also dropped significantly by 40 to 50% through better correlation and risk scoring, which significantly reduced SOC workload and improved analyst efficiency."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"Regarding the support, I would say that the support team should be more responsive because ideally, the response time of the support is quite long, which is sometimes frustrating."
"Areas that have room for improvement include user interface and integration."
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Top Industries

By visitors reading reviews
Construction Company
29%
Manufacturing Company
12%
Media Company
8%
Healthcare Company
8%
Financial Services Firm
10%
Manufacturing Company
9%
Retailer
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Overview

 

Sample Customers

Premise Health, Dover, Follett, Genuine Parts Company
Information Not Available
Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: February 2026.
885,376 professionals have used our research since 2012.