Try our new research platform with insights from 80,000+ expert users

Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Arctic Wolf provides valuable, proactive security by reducing risks, ensuring efficiency, and preventing system downtime with effective training initiatives.
Sentiment score
7.5
CrowdStrike Falcon Complete MDR is valued for effective threat prevention, cost savings, and enhanced security management across locations.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
 

Customer Service

Sentiment score
8.3
Arctic Wolf's customer service is highly rated for responsiveness and excellent 24/7 technical support, ensuring positive experiences.
Sentiment score
6.9
CrowdStrike Falcon Complete MDR support is highly praised for speed and expertise, with some suggestions for improved personalization and response times.
We have monthly meetings where they help us with network security.
The L1 engineer should be more technical to improve the support.
it could be quicker
 

Scalability Issues

Sentiment score
7.8
Arctic Wolf offers scalable, cost-effective security solutions with customizable alerts and seamless integration, ideal for diverse organization sizes.
Sentiment score
8.0
CrowdStrike Falcon Complete MDR seamlessly scales and integrates across businesses, offering flexible licensing for diverse organizational growth.
Once all objectives were met, the solution proved to be fully scalable.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
It is easy to scale with the support of CrowdStrike.
 

Stability Issues

Sentiment score
8.6
Arctic Wolf Managed Detection and Response is highly stable, offering reliable performance with minimal downtime and robust 24/7 services.
Sentiment score
8.4
CrowdStrike Falcon Complete MDR is highly stable, reliable, and efficient, with minimal resource consumption and consistently high user ratings.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
 

Room For Improvement

Arctic Wolf MDR needs better tool integration, user education, simpler licensing, improved dashboards, and reduced false alerts.
CrowdStrike Falcon Complete MDR needs better reporting, integration, and user interface, while performance and costs are key concerns.
The threat intelligence feature is expected to be a significant advantage.
We cannot fully secure these devices until they release an updated version of their agent software.
Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage.
Patch management in vulnerabilities needs improvement.
For UI/UX, it is good, but I think they should keep up with the times.
 

Setup Cost

Arctic Wolf's pricing is higher but offers extensive features and flexibility, valued for comprehensive enterprise security without hidden fees.
CrowdStrike Falcon Complete MDR pricing is reasonable and justified by value, though sometimes pricier than Cisco AMP and SentinelOne.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
 

Valuable Features

Arctic Wolf provides cost-effective 24/7 security with integration, user-friendly dashboard, and comprehensive threat detection and management.
CrowdStrike Falcon Complete MDR offers AI-driven security with seamless integration, easy management, and rapid incident response for proactive cybersecurity.
The solution works well for our team as it offers a hands-off approach, which we need.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
We have achieved 100% success in detection with our clients and have no need for reclamation.
I find the automated response capabilities particularly helpful.
The solution offers seamless SOC extension, zero-day protection, advanced threat intelligence, and rapid incident containment.
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
SOC as a Service (1st)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 8.7%, down from 9.8% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 10.8%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR10.8%
Arctic Wolf Managed Detection and Response8.7%
Other80.5%
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
Muhammad  Fahad - PeerSpot reviewer
Enhanced security team efficiency and proactive threat management with room to improve alert management and cost-efficiency
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration complexity, and timeliness of intelligence challenges in our environment. Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage. The filtering algorithm should be improved to address these concerns.
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
867,349 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Healthcare Company
6%
Computer Software Company
15%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise30
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options. We value the ease of use and hands-off approach.
What needs improvement with Arctic Wolf Managed Detection and Response?
The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software.
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
 

Also Known As

Arctic Wolf AWN CyberSOC
Falcon Complete
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: July 2025.
867,349 professionals have used our research since 2012.