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SentinelOne Vigilance vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
SentinelOne Vigilance enhances security against ransomware, offering adaptability and notable ROI, with users praising its effectiveness and reliability.
Sentiment score
6.2
Sophos MDR delivers substantial ROI by lowering staffing costs, insurance claims, and downtime via 24/7 threat detection and support.
For the overall return on investment, both time and money, I would say it is a full 20.
Managing Director at MaDaTec GmbH
It allows them to have access to a SOC-like service without the associated costs.
Business Development Manager at StarOne IT Solutions
On average, these claims are 97.5% lower compared to those relying solely on endpoint protection.
Operations Technical Lead at IT Supporters
 

Customer Service

Sentiment score
7.1
SentinelOne Vigilance support is responsive and effective, with high customer satisfaction and 24/7 assistance, despite complex issue improvements.
Sentiment score
7.5
Sophos MDR customer service is highly rated for responsiveness, local language support, and effective 24/7 assistance despite minor delays.
I would rate the actual technical support from SentinelOne Vigilance a nine.
Managing Director at MaDaTec GmbH
Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.
Business Development Manager at StarOne IT Solutions
Sophos has good technical support, and in the event of issues or problems, we have received good support.
Chief Technology Officer at Litmus
I would rate the technical support by Sophos at nine point five out of ten.
Operations Technical Lead at IT Supporters
 

Scalability Issues

Sentiment score
8.4
SentinelOne Vigilance is highly scalable, adaptable for all business sizes, supporting global enterprises with effective resource distribution and licensing.
Sentiment score
7.9
Sophos MDR offers scalable security solutions that integrate well with platforms, adapting to diverse needs with cost-efficient expansion.
Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.
Operations Technical Lead at IT Supporters
Sophos MDR seems to have no limitations on scalability.
Business Development Manager at StarOne IT Solutions
It is growable with our needs, and whenever we want to upgrade the licenses, if I am using fifty licenses for MDR, we can increase or decrease as needed.
Project Engineer at IT Solution
 

Stability Issues

Sentiment score
8.4
SentinelOne Vigilance is highly stable and reliable, with minor issues, praised for smooth automated features and dependable operation.
Sentiment score
7.8
Sophos MDR is highly rated for stability and reliability, with minimal disruptions and effective threat response, despite RAM usage concerns.
I find it absolutely stable.
Managing Director at MaDaTec GmbH
The continuous monitoring and quick incident response provided by Sophos MDR help catch potential threats early, minimizing downtime and keeping data safe.
Operations Technical Lead at IT Supporters
I would rate the stability as very reliable.
Business Development Manager at StarOne IT Solutions
We have an on-premises environment for Sophos MDR, connected to the cloud controller, but we require a physical firewall in our environment.
Chief Technology Officer at Litmus
 

Room For Improvement

SentinelOne Vigilance needs better integration, mobile support, pricing, AI features, forensics, documentation, and performance improvements with reduced false positives.
Sophos MDR needs better threat intelligence, automation, integration, reporting, support, pricing, third-party compatibility, zero-day protection, and user communication.
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
Managing Director at MaDaTec GmbH
Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.
Operations Technical Lead at IT Supporters
If they integrate those as well, it would be more reliable for us.
Project Engineer at IT Solution
The critical part is there, which we use, while most other functionalities we don't require because the more complicated the configuration we do in a security fabric, the more difficult it is to handle those types of data and readings and analytics.
Chief Technology Officer at Litmus
 

Setup Cost

SentinelOne Vigilance is seen as valuable for its protection and deployment ease, though add-ons may increase costs.
Sophos MDR offers competitive pricing, offering flexibility and comprehensive features, seen as cost-effective versus Trend Micro and Palo Alto.
The pricing, licensing, and setup costs in general are quite affordable.
Managing Director at MaDaTec GmbH
The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.
Business Development Manager at StarOne IT Solutions
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.
Operations Technical Lead at IT Supporters
 

Valuable Features

SentinelOne Vigilance offers advanced protection with scalability, real-time monitoring, low resource usage, and comprehensive threat insights through Storyline technology.
Sophos MDR offers robust threat detection, integration, and analytics with 24/7 security, reducing internal resource demands and enhancing protection.
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
Managing Director at MaDaTec GmbH
They provide us with a full root cause analysis for what happened, detailing when malicious activity occurred, what the malware SHA value is, what the hash value is, what the source IP is, what the source MAC is, and which destination has been targeted by the attackers.
Project Engineer at IT Solution
The important features of Sophos MDR include detection and response capabilities.
Operations Technical Lead at IT Supporters
Sophos MDR has AI built-in for analyzing behavioral analytics and people who connect, so that is by default there now.
Chief Technology Officer at Litmus
 

Categories and Ranking

SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of SentinelOne Vigilance is 3.5%, down from 7.0% compared to the previous year. The mindshare of Sophos MDR is 4.2%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR4.2%
SentinelOne Vigilance3.5%
Other92.3%
Managed Detection and Response (MDR)
 

Featured Reviews

DB
Managing Director at MaDaTec GmbH
Provides innovative security features and accurate real-time threat management
From my reseller and partner perspective, the best features in the products are easy deployment, really small size installation, and an update process. It is a Gartner leader, so there is a lot of innovation in it. Regarding real-time monitoring features, it is absolutely accurate and automatically handled in most cases if configured correctly. I am actually able to synthesize machine learning with human experience to manage complex threats in IRs. This is included as part of the back-office strategy that they run through an AI process. I assess the importance of having 24/7 security coverage provided by SentinelOne Vigilance to be highly needed. As a customer, I have seen benefits from using it, and I can assure that it is 100% protected against many threats, and it is always in the actual state. I have observed improvements in Incident Response speeds since integrating SentinelOne Vigilance, as there are far more incidents automatically detected and cleared than before.
Ahmed_Fahmy - PeerSpot reviewer
Operations Technical Lead at IT Supporters
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
6%
Comms Service Provider
6%
Computer Software Company
15%
Manufacturing Company
11%
Comms Service Provider
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated. So they need to look into the capacit...
What advice do you have for others considering Sophos MDR?
Pricing for the product is pretty good, so I would rate that a nine. Purchase-wise, we have no issues as we have good distributors available. My overall rating for Sophos MDR is an eight.
 

Also Known As

No data available
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Norwegian Airlines, TGI Fridays, AVX, FIMBank
Information Not Available
Find out what your peers are saying about SentinelOne Vigilance vs. Sophos MDR and other solutions. Updated: January 2026.
884,108 professionals have used our research since 2012.