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eSentire Reviews

Vendor: eSentire
3.8 out of 5
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What is eSentire?

eSentire is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events.

Get the Managed Detection and Response (MDR) Buyer's Guide and find out what your peers are saying about eSentire, Huntress Managed EDR, CrowdStrike Falcon Complete MDR and more!
eSentire is the #30 ranked solution in top Managed Detection and Response (MDR) solutions. PeerSpot users give eSentire an average rating of 7.6 out of 10. eSentire is most commonly compared to Huntress Managed EDR: eSentire vs Huntress Managed EDR. eSentire is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.
Buyer's Guide
Managed Detection and Response (MDR)
May 2025
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Helped 853,868 peers since 2012

eSentire mindshare

As of June 2025, the mindshare of eSentire in the Managed Detection and Response (MDR) category stands at 1.5%, down from 1.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 
 
Key learnings from peers

Valuable Features

  • "The managed detection response (MDR) product was the most valuable."
  • "The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

Room for Improvement

  • "From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
  • "Its GUI can be a lot better."

Pricing

  • "The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
  • "It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Managed Detection and Response (MDR) Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
8%
Real Estate/Law Firm
6%
University
6%
Construction Company
6%
Educational Organization
5%
Healthcare Company
5%
Legal Firm
5%
Non Profit
4%
Insurance Company
3%
Retailer
2%
Performing Arts
2%
Wholesaler/Distributor
2%
Outsourcing Company
2%
Comms Service Provider
1%
Hospitality Company
1%
Recruiting/Hr Firm
1%
Engineering Company
1%
Energy/Utilities Company
1%

Compare eSentire with alternative products

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Learn more about eSentire

eSentire customers

Melissa & Doug, Mavenir System, COMMONFUND

Related questions

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When evaluating Managed Detection and Response (MDR), what aspect do you think is the most important to look for?
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Which solution do you prefer: Optiv Managed Security Services or eSentire?
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Why is Managed Detection and Response (MDR) important for companies?

Product Categories

Product Categories
Managed Detection and Response (MDR)

Popular Comparisons

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eSentire reviews

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PeerSpot user
Independent Information Technology Consultant at a non-profit with 1-10 employees
Verified user of eSentire
Apr 1, 2023
A solid product for security, but the MSP program should be simpler

Pros

"The managed detection response (MDR) product was the most valuable."

Cons

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."

What is our primary use case?

I was employed by a managed service provider where we had many companies under our care. We would use eSentire to protect those companies. So, the last company I was with was an MSP, and we used the MDR product and penetration testing.

How has it helped my organization?

Peace of mind of security was its main benefit.

*Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Read full review (783 words)
PeerSpot user
System Network Administrator at a financial services firm with 51-200 employees
Verified user of eSentire
Mar 23, 2021
Product version discussed: 4.0
Cost-effective, scalable, and provides good security and response in real-time

Pros

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

Cons

"Its GUI can be a lot better."

What is our primary use case?

In my previous company, we used the Cyclops server to connect to eSentire to filter traffic going out of and coming into our network. It was like a firewall behind a firewall.

How has it helped my organization?

It provided very good security for us at the time. It was cost-effective and not very expensive.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (524 words)