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CrowdStrike Falcon Complete MDR vs Cybereason Managed Detection & Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
Cybereason Managed Detectio...
Ranking in Managed Detection and Response (MDR)
22nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 12.5%, down from 15.7% compared to the previous year. The mindshare of Cybereason Managed Detection & Response is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Peter Nowak - PeerSpot reviewer
Quick response and reliable restoration enhance security operations
If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an end-point solution, nothing beats it, to be honest."
"CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management."
"It has good visibility, works well, and it is fast."
"The solution is quite flexible."
"The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool."
"Its ease of use is valuable. Nothing is left to you."
"The initial setup was easy."
"The most valuable feature is AML-based threat detection."
"Automated information on zero-day threats is provided without us needing to ask."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"The quick reaction and the ability to restore the state before within a short time are significant."
"The quick reaction and the ability to restore the state before within a short time are significant."
 

Cons

"The solution could use an on-demand scan feature."
"Its reporting feature could be user-friendly."
"Instead of a single dashboard with an overload of information, I favor a more user-friendly approach with an interactive dashboard."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"Falcon could use more SIEM capabilities, like a central place to monitor all our clients."
"I have found customer support to be fairly good but it could be quicker."
"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."
"Their UI is a bit noisy."
"If the language barrier was addressed, it would lower the barrier for a number of German customers."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
 

Pricing and Cost Advice

"Pricing is reasonable."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"CrowdStrike Falcon Complete is expensive."
"Falcon Complete isn't too pricy."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"CrowdStrike has a reasonable price."
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Healthcare Company
7%
Government
5%
Performing Arts
11%
Financial Services Firm
9%
Educational Organization
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
What do you like most about Cybereason Managed Detection & Response?
The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue.
What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
What needs improvement with Cybereason Managed Detection & Response?
Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...
 

Also Known As

Falcon Complete
Cybereason MDR
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Cybereason Managed Detection & Response and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.