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CylanceGUARD vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceGUARD
Ranking in Managed Detection and Response (MDR)
55th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
55
Ranking in other categories
Endpoint Detection and Response (EDR) (5th)
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of CylanceGUARD is 0.4%, up from 0.2% compared to the previous year. The mindshare of Huntress Managed EDR is 7.5%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR7.5%
CylanceGUARD0.4%
Other92.1%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.
Anto Baharian - PeerSpot reviewer
Owner at Antra Tech
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a lot of things for Malops detections."
"Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see."
"It is a ten out of ten in terms of ease of use."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"Huntress has improved our security dramatically."
"Huntress Managed EDR has helped significantly in reducing the need for expensive security tools or security analysts, and since it is an EDR and fully managed, we don't need other EDR tools or specialists."
"Huntress Managed EDR fits our needs in the SMB market perfectly, especially targeting the cultural sector within the Netherlands, as it provides a cost-effective SOC SIEM solution with a clear product line and transparent pricing that allows us to maintain decent margins while keeping costs low for our end customers."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, and it is important because we save money."
 

Cons

"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
"Incident reporting could be a little bit cleaner."
"One sucky part about that is that they don't have a prorate. They don't reduce it for the exact number of days used. They charge you for the whole month."
"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."
"Huntress should have a more user-friendly interface because it takes some understanding to work our way through the interfaces."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"Huntress has a cyber education platform, but it lacks all the languages we need."
"Huntress Managed EDR can be improved in that right now it can only support Windows Defender and not other third-party antivirus software."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
 

Pricing and Cost Advice

"Its price is reasonable, but there are other products that are cheaper than this."
"Huntress is priced fairly for the services and value it provides."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"It works well for an MSP."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"The Huntress pricing is an excellent value for what the product provides."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise3
 

Questions from the Community

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What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
 

Overview

 

Sample Customers

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
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