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CylanceGUARD vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceGUARD
Ranking in Managed Detection and Response (MDR)
48th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Endpoint Detection and Response (EDR) (6th)
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of CylanceGUARD is 0.6%, up from 0.2% compared to the previous year. The mindshare of Huntress Managed EDR is 4.1%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR4.1%
CylanceGUARD0.6%
Other95.3%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.
Adam Knubley - PeerSpot reviewer
Head Of IT at EA Gibson, Shipbrokers
Managed detection has improved visibility and response but still needs broader integrations
The best features Huntress Managed EDR offers do not really include any other features outside what other providers are doing; it was more about integrating with other tools that we already had with them. I find it easy to use Huntress Managed EDR; we don't operate within Huntress Managed EDR portal for EDR but have it work on our Defender data and through SIEM, which means we use a different interface and a different kind of portal to manage it. My impression of Huntress Managed EDR's ability to detect persistent footholds on our endpoints is adequate. I have the threat containment feature turned on, but we haven't seen any usage of it yet. I make use of Huntress Managed EDR's ability to automatically remediate low-severity threats; this automatic remediation affects my workload and security by purely blocking people trying to install applications, thereby stopping people from creating a bigger attack surface. The availability of Huntress Managed EDR for all major operating systems does not affect my organization's cybersecurity strategy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a lot of things for Malops detections."
"It helps us in layered defense, and if one of the other products does not capture what we require, it comes up in Cylance and vice versa, helping the overall security posture of the organization."
"Huntress Managed EDR has positively impacted my organization by improving our endpoint visibility and incident response efficiency, allowing us to investigate suspicious activity faster, identify threats earlier, and reduce manual efforts during endpoint investigations."
"Huntress Managed EDR is good value for money, covering 80% of the functions that the bigger solutions provide at a more competitive price."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
"Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"Customer support has been good so far; for example, when we asked about the agent for Linux OS, they were really helpful."
 

Cons

"We are not satisfied with their support. We are facing some challenges."
"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"The ITDR product is coming along great, however, we are still getting many false positives."
"Huntress Managed EDR could improve filtering for low-priority alerts and give more granular exclusion controls."
"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."
"The integration with Autotask could be improved."
"Huntress Managed EDR can be improved by adding more features and a bit more security for users while remaining user-friendly so that everyone won't be frustrated by getting blocked."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
 

Pricing and Cost Advice

"Its price is reasonable, but there are other products that are cheaper than this."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"The Huntress pricing is an excellent value for what the product provides."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Manufacturing Company
10%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise6
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Huntress?
There is room for improvement in Huntress Managed EDR regarding a minor issue. Currently, Huntress is unable to call Singapore numbers when there is a critical incident and can only support SMS to ...
What is your primary use case for Huntress?
Huntress Managed EDR is used for endpoint detection and response, along with other Huntress products. I work with ITDR and the SIEM, which are other Huntress solutions.
What advice do you have for others considering Huntress?
Huntress Managed EDR is easy to maintain. Huntress Managed EDR is a very good product for the SMB market because the pricing is affordable for SMB organizations. With Huntress Managed EDR, SMB orga...
 

Overview

 

Sample Customers

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
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Find out what your peers are saying about CrowdStrike, SentinelOne, Huntress and others in Managed Detection and Response (MDR). Updated: October 2026.
921,148 professionals have used our research since 2012.