We performed a comparison between Fidelis Elevate and Intercept X Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution stems from the fact that Microsoft Defender XDR is easy to integrate with other Microsoft platforms or products."
"The portal is quite user-friendly. There is integration with Office, Intune, and other products from the same portal. From there, we can see which policies are installed on a particular machine. We also can manage devices, groups, and tagging."
"The attack simulation is excellent; initially, this feature wasn't very robust, but Microsoft improved what we could achieve with it. We can now customize our practice phishing emails and include our company logo, for example. Attack simulation also helps integrate with third-party solutions where applicable and provides an overview of our security architecture through testing. The summary includes areas for improvement in our protection and what steps we need to take to get there."
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc."
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"The integration between all the Defender products is the most valuable feature."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"The most valuable features are the cloud administration and the strength of the ransomware protection."
"The solution has very good usability."
"The base product and the anti-malware feature are most valuable."
"I am impressed with the tool's common dashboard feature. The solution is also easy to deploy and manage. Reporting is also easy with the software."
"The solution is easy to install."
"A valuable feature offered by Sophos is called Naked Security, and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client."
"The initial setup is simple."
"The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening."
"There are a few technical issues with Defender XDR that can be improved. Sometimes, the endpoint devices are not reporting properly to the Defender 365 portal. When you're getting all the information from the Microsoft portal, the devices are sometimes not in sync. We have hundreds of endpoint devices, some needing to be onboarded again."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
"Automated playbooks and automated dashboards would be preferable to the way the data is currently being presented."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The reports in the endpoint area of Elevate can be improved."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The graphical interface could improve. Additionally, adding less expensive mobile device support would be helpful. Other solutions have this feature."
"Should include additional integration."
"I would like the solution to have more functions and to be more user-friendly."
"The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them."
"The deployment part needs to be improved."
"The performance is very slow and should be faster."
"It could be a bit easier to implement."
"In my opinion, there have been significant developments in the product. In my opinion, I don’t have any suggestions as of now, however I can suggest a cost deduction which will be beneficial for all the parties. It will also relieve our budget and benefit our team."
Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews while Intercept X Endpoint is ranked 4th in Endpoint Detection and Response (EDR) with 101 reviews. Fidelis Elevate is rated 8.4, while Intercept X Endpoint is rated 8.4. The top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Darktrace and Trellix Endpoint Security (ENS), whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient. See our Fidelis Elevate vs. Intercept X Endpoint report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Managed Detection and Response (MDR) vendors, and best Extended Detection and Response (XDR) vendors.
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