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ConnectWise SIEM vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (52nd), Endpoint Detection and Response (EDR) (57th), Secure Access Service Edge (SASE) (25th)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 0.9%, up from 0.8% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 11.9%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Giulio Valeri - PeerSpot reviewer
Efficiently monitoring and detecting suspicious activities
One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.
Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found the solution has great functionality and it is easy to use."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"The most valuable feature is the Managed Detection and Response."
"It works as a security device and provides an extra layer of security to our devices and computers."
"The most valuable feature is AML-based threat detection."
"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."
"It has good visibility, works well, and it is fast."
"The overwatch module is the most valuable feature of CrowdStrike Falcon."
"Their intelligence is really good. The security whitepapers that they write are outstanding. They handle it all for the clients. CrowdStrike Complete is managed by CrowdStrike. They only call a client if there is a problem that they can't address. They pretty much contain and eradicate. This is not something that every vendor provides."
"It is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports."
 

Cons

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."
"I have found customer support to be fairly good but it could be quicker."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."
"The simplicity of CrowdStrike Falcon Complete's content control and firewall management should be improved."
"An MDM, Mobile Device Manager, should be added in the next release."
"Pricing is definitely a problem. It could be cheaper for licensing."
"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."
 

Pricing and Cost Advice

"The solution is expensive."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"There is an annual subscription."
"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."
"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."
"CrowdStrike Falcon Complete is expensive."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"Its licenses are expensive for small-scale companies."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Comms Service Provider
8%
University
7%
Computer Software Company
15%
Manufacturing Company
8%
Healthcare Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
Falcon Complete
 

Overview

 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about ConnectWise SIEM vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.