Arctic Wolf Managed Detection and Response vs Binary Defense MDR comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arctic Wolf Managed Detection and Response and Binary Defense MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Arctic Wolf Managed Detection and Response vs. Binary Defense MDR Report (Updated: March 2024).
767,077 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool's most valuable feature is its ease of implementation.""Security protection is the best feature of this product.""Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things.""Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made.""They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have.""The most valuable aspect of this solution is the managed detection and response component.""The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious.""We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."

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"The most valuable feature is reviewing tickets and the notes added by technicians.""The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed.""The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.""The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on.""Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done.""The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives.""The case interface is Binary Defense MDR's most valuable feature.""Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

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Cons
"It will be helpful if the dashboard is more granular.""I would actually be interested in having fewer features at a lower price.""It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf.""We need an easier way to audit and act on agents.""The implementation process could be a little more streamlined.""It can sometimes take up to an hour to get notification of a problem and that's a long time.""We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things.""It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."

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"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English.""The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements.""Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.""I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine.""It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test.""We found a couple of bugs in the user interface.""The current reporting system could benefit from improvement.""I would like to get more reports from Binary Defense about what they're blocking."

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Pricing and Cost Advice
  • "It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
  • "I find their pricing to be reasonable and competitive."
  • "The pricing is fair."
  • "I rate the tool's pricing a nine out of ten."
  • "The pricing is pretty competitive."
  • More Arctic Wolf Managed Detection and Response Pricing and Cost Advice →

  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The agents give pretty good visibility into what is happening at the endpoint.
    Top Answer:It will be helpful if the dashboard is more granular. The vendor must allow us to see what they see on their end.
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution based on your specific needs. They can work with you to customize the MDR solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements.
    Ranking
    Views
    7,582
    Comparisons
    4,479
    Reviews
    13
    Average Words per Review
    587
    Rating
    9.2
    Views
    1,532
    Comparisons
    179
    Reviews
    13
    Average Words per Review
    1,733
    Rating
    9.2
    Comparisons
    Also Known As
    Arctic Wolf AWN CyberSOC
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Learn More
    Overview

    Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Sample Customers
    Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    Top Industries
    REVIEWERS
    Insurance Company31%
    Legal Firm15%
    Non Profit8%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company10%
    Financial Services Firm7%
    Government6%
    REVIEWERS
    Manufacturing Company33%
    Wholesaler/Distributor8%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company8%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business76%
    Midsize Enterprise18%
    Large Enterprise6%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise23%
    Large Enterprise45%
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    Buyer's Guide
    Arctic Wolf Managed Detection and Response vs. Binary Defense MDR
    March 2024
    Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Binary Defense MDR and other solutions. Updated: March 2024.
    767,077 professionals have used our research since 2012.

    Arctic Wolf Managed Detection and Response is ranked 2nd in Managed Detection and Response (MDR) with 17 reviews while Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 13 reviews. Arctic Wolf Managed Detection and Response is rated 9.2, while Binary Defense MDR is rated 9.2. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Huntress, Red Canary MDR, SentinelOne Vigilance and Microsoft Defender Experts for Hunting, whereas Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and CrowdStrike Falcon. See our Arctic Wolf Managed Detection and Response vs. Binary Defense MDR report.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.