Arctic Wolf Managed Detection and Response vs Binary Defense MDR comparison

Arctic Wolf Managed Detection and Response vs. Binary Defense MDR

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arctic Wolf Managed Detecti...

Ranking in Managed Detection and Response (MDR)

4th

Average Rating

9.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

SOC as a Service (1st)

Binary Defense MDR

Ranking in Managed Detection and Response (MDR)

14th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 5.1%, down from 9.9% compared to the previous year. The mindshare of Binary Defense MDR is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Arctic Wolf Managed Detection and Response	5.1%
Binary Defense MDR	1.0%
Other	93.9%

Managed Detection and Response (MDR)

Featured Reviews

Dan Stepanukha

Network Administrator at a real estate/law firm with 201-500 employees

Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness

The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.

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reviewer2588769

Cybersecurity Architect, Information Technology Division at a healthcare company with 1,001-5,000 employees

Phenomenal response time and good handling of context in our diverse environment

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are bringing out. So far, I do not have anything negative or a concern. There were two small mistakes that the technician made, and they were remedied immediately. Once we brought them to their attention, they were remedied. I do not have any complaints. They were just simple mistakes that anybody could make, and their response was a positive response. So far, I have not had anything negative to say. The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed. They are working on that function. It is going to be resolved in the next month or two. We have service level agreements with them, but they can use improved statistics for service level agreements. This is the only point of improvement I can identify.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool's most valuable feature is its ease of implementation."

"I rate the overall solution nine out of ten."

"I highly recommend Arctic Wolf as they excel in ensuring the company is well-trained and updated on industry developments."

"Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that."

"The tool definitely saves money for our company's customers."

"They provide useful quarterly updates."

"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."

"Arctic Wolf is laser-focused on providing top-notch customer service."

More Arctic Wolf Managed Detection and Response pros

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

More Binary Defense MDR pros

Cons

"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."

"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."

"I would actually be interested in having fewer features at a lower price."

"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."

"More integrations with various security tools to improve data ingestion would be beneficial."

"It will be helpful if the dashboard is more granular."

More Arctic Wolf Managed Detection and Response cons

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"I would like to get more reports from Binary Defense about what they're blocking."

"The current reporting system could benefit from improvement."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"We found a couple of bugs in the user interface."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

More Binary Defense MDR cons

Pricing and Cost Advice

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"I rate the tool's pricing a nine out of ten."

"I find their pricing to be reasonable and competitive."

"The pricing is fair."

"The pricing is pretty competitive."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"It has been good. We have saved money, and we have a better product."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

More Binary Defense MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Healthcare Company

Government

Computer Software Company

17%

Healthcare Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?

The agents give pretty good visibility into what is happening at the endpoint.

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?

My experience with pricing, setup cost, and licensing was very good. It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that ...

What needs improvement with Arctic Wolf Managed Detection and Response?

Some of the alerts or reports were not very easy to understand, and it took time to go through those, which was sometimes a little frustrating. Some of the reports from Arctic Wolf Managed Detectio...

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...

What needs improvement with Binary Defense MDR?

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Product Reports

Arctic Wolf Managed Detection and Response

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Arctic Wolf Managed Detection and Response report

Binary Defense MDR

Download Binary Defense MDR product report

Also Known As

Arctic Wolf AWN CyberSOC

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Overview

Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

Arctic Wolf Networks

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Binary Defense

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Arctic Wolf Managed Detection and Response vs. Binary Defense MDR