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CrowdStrike Falcon Complete MDR vs CylanceGUARD comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
CylanceGUARD
Ranking in Managed Detection and Response (MDR)
55th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 7.3%, down from 15.0% compared to the previous year. The mindshare of CylanceGUARD is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR7.3%
CylanceGUARD0.4%
Other92.3%
Managed Detection and Response (MDR)
 

Featured Reviews

Muhammad  Fahad - PeerSpot reviewer
Assistant Director to ACIR at Board Of Revenue
Enhanced security team efficiency and proactive threat management with room to improve alert management and cost-efficiency
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration complexity, and timeliness of intelligence challenges in our environment. Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage. The filtering algorithm should be improved to address these concerns.
reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well."
"I have found AI technology most valuable in the solution."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
"The solution is quite flexible."
"The most valuable feature is the Managed Detection and Response."
"I find CrowdStrike Falcon Complete MDR to be effective and stable, with minimal false positives."
"Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment."
"The real-time response features are valuable for us."
"It has a lot of things for Malops detections."
 

Cons

"It would be nice to have full-scale ESR reporting."
"The solution should be lighter because it currently uses a lot of computing sources."
"In a future release, it would be ideal if they could add reporting and action histories to their suite of features."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."
"There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish."
"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."
"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
 

Pricing and Cost Advice

"Pricing is reasonable."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."
"We pay 40,000 euros to use this solution."
"CrowdStrike Falcon Complete is expensive."
"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."
"This product is one of the more expensive ones on the market."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"Its price is reasonable, but there are other products that are cheaper than this."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise30
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration com...
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Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: December 2025.
880,490 professionals have used our research since 2012.