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Cisco MDR vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco MDR
Ranking in Managed Detection and Response (MDR)
37th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Managed Detection and Response (MDR) category, the mindshare of Cisco MDR is 0.9%, up from 0.3% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 5.4%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR5.4%
Cisco MDR0.9%
Other93.7%
Managed Detection and Response (MDR)
 

Featured Reviews

Gurkan Tuzmen - PeerSpot reviewer
Infrastructure&Security Manager at HDI sigorta
Shows network traffic and anomalies but needs to integrate deep analytics
The tool shows me network traffic and its anomalies.  Cisco MDR needs to incorporate machine learning and deep analytics.  I would rate the product's stability a nine out of ten.  I would rate Cisco MDR's scalability an eight out of ten. My company has 700-10,000 users for the product.  Cisco…
Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool shows network traffic and its anomalies."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"The capabilities of CrowdStrike as a tool are fantastic."
"There are many different modules with this solution where vulnerability and inventory management can be carried out. The solution has a good dashboard and offers a lot of insights into your systems."
"If someone is using the old Microsoft Office and the system is not updated, then CrowdStrike takes action on behalf of the operating system."
"It is a cloud-based solution. You can easily scale it."
"The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment."
"One unique thing that they offer is a breach warranty. We basically have a warranty of up to $100,000 should there be any breach that they're not able to manage."
"I have found AI technology most valuable in the solution."
 

Cons

"Cisco MDR needs to incorporate machine learning and deep analytics."
"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware."
"At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."
"The logging features aren't robust and the information isn't kept long enough."
"The documentation that they had for the use of their API's was not very helpful."
"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."
"It should be integrated with AI and ML."
 

Pricing and Cost Advice

"The tool's pricing is high and I would rate it a four out of ten."
"CrowdStrike Falcon Complete is expensive."
"Pricing is reasonable."
"While the cost is relatively high, it is justified by the value it brings."
"We pay $50,000 for the 200 endpoints we have."
"The pricing is a little bit expensive for our region."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the insurance policy. They do that better than others. Would you like it cheaper? Yes, but at what cost?"
"We have a yearly license, and it could be cheaper."
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Top Industries

By visitors reading reviews
Construction Company
18%
University
16%
Comms Service Provider
11%
Financial Services Firm
11%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
 

Also Known As

Cisco Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

Information Not Available
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Huntress, CrowdStrike, SentinelOne and others in Managed Detection and Response (MDR). Updated: June 2026.
900,747 professionals have used our research since 2012.