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Cisco MDR vs CrowdStrike Falcon Complete MDR comparison

Cisco and CrowdStrike are both solutions in the Managed Detection and Response (MDR) category. Cisco is ranked #27 with an average rating of 8.0, while CrowdStrike is ranked #1 with an average rating of 8.7. Cisco holds a 0.3% mindshare in MDR, compared to CrowdStrike’s 13.5% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.
Cisco MDR
Read 1 Cisco MDR review
  • 372 Views
  • 220 Comparison Views
100% willing to recommend
CrowdStrike Falcon Complete...
Read 80 CrowdStrike Falcon Complete MDR reviews
  • 9,569 Views
  • 5,790 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Cisco MDR and CrowdStrike Falcon Complete MDR based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR).

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To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: April 2025).
Buyer's Guide
Managed Detection and Response (MDR)
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco MDR
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Managed Detection and Response (MDR) category, the mindshare of Cisco MDR is 0.3%, down from 0.7% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 13.5%, down from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gurkan Tuzmen - PeerSpot reviewer
Shows network traffic and anomalies but needs to integrate deep analytics
The tool shows me network traffic and its anomalies.  Cisco MDR needs to incorporate machine learning and deep analytics.  I would rate the product's stability a nine out of ten.  I would rate Cisco MDR's scalability an eight out of ten. My company has 700-10,000 users for the product.  Cisco…
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Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool shows network traffic and its anomalies."
"It is a major anti-malware solution. It can stop zero-day attacks and ransomware attacks. There are so many features in CrowdStrike. Falcon Overwatch is a valuable module. It is lightweight on the endpoints. It doesn't have any scanning mechanism. It works on artificial intelligence, static analysis, and dynamic analysis. There is no signature available on this. It is a pretty easy solution. It is cloud-based, so there is no driver maintenance or anything like that. You can go anywhere in the world. If you have internet, you'll get connected to the cloud and the policies that it contains. It is pretty simple."
"The solution is quite flexible."
"It is a cloud-based solution. You can easily scale it."
"The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations."
"It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical."
"I like Falcon's AI functionality and vulnerability management. That has been so helpful. Falcon Complete can manage vulnerabilities, quarantine threats, and do all kinds of forensic incident analysis. It's a lightweight solution that only uses 1% of the CPU, which is a game changer. Other EDRs have had high CPU usage."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."
More CrowdStrike Falcon Complete MDR pros
 

Cons

"Cisco MDR needs to incorporate machine learning and deep analytics."
"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."
"What could be improved in CrowdStrike Falcon Complete is the threat hunting feature and the insights it provides, in particular, the variable analysis feature. Protection against zero-day threats and sandboxing could also be improved in CrowdStrike Falcon Complete. If you compare it with other solutions, it can go head-to-head, but the features I mentioned still need improvement."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action."
"Its price and integration into a pre-existing process could be better."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."
More CrowdStrike Falcon Complete MDR cons
 

Pricing and Cost Advice

"The tool's pricing is high and I would rate it a four out of ten."
"The pricing could be lower."
"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."
"The price is okay, although you're not going to get away cheap when it comes to security."
"If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the insurance policy. They do that better than others. Would you like it cheaper? Yes, but at what cost?"
"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."
"We pay $50,000 for the 200 endpoints we have."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"The licenses are sold per user."
More CrowdStrike Falcon Complete MDR pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
29%
Healthcare Company
16%
Financial Services Firm
13%
University
8%
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco MDR?
The tool shows network traffic and its anomalies.
See all answers
What is your experience regarding pricing and costs for Cisco MDR?
The tool's pricing is high and I would rate it a four out of ten.
See all answers
What needs improvement with Cisco MDR?
Cisco MDR needs to incorporate machine learning and deep analytics.
See all answers
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
See all answers
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
See all answers
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
See all answers
 

Comparisons

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Compared 9% of the time
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Product Reports

Buyer's Guide
Managed Detection and Response (MDR)
April 2025
Cisco MDR reportDownload Cisco MDR product report
Buyer's Guide
CrowdStrike Falcon Complete MDR
April 2025
CrowdStrike Falcon Complete MDR reportDownload CrowdStrike Falcon Complete MDR product report
 

Also Known As

Cisco Managed Detection and Response
Falcon Complete
 

Overview

Companies today are experiencing a higher risk to breach than ever before. They are
unable to recruit and retain security expertise, keep pace with current threats and a rapidly
expanding attack surface. These challenges along with an overwhelming number of alerts
create an increased risk to the business.
Managed Detection and Response (MDR) combines an elite team of researchers,
investigators and responders with a purpose-built Cisco® MDR threat intelligence,
automation and response platform, and defined investigations and response playbooks
supported by Cisco Talos® threat research. The service leverages Cisco’s world-class
integrated security architecture to advance security operations capabilities by delivering
industry-leading 24x7x365 threat detection and response to reduce mean time to detect
and contain threats faster with relevant, meaningful and prioritized response actions.

Cisco

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?
  • AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
  • Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
  • Real-Time Updates: Ensures constant protection against emerging threats.
  • Scalable Deployment: Adapts to organizational growth and changes.
  • Responsive Threat Hunting: Proactively searches for potential threats in the environment.
  • Minimal CPU Usage: Operates efficiently without hampering performance.
  • User-Friendly Dashboards: Simplifies monitoring and management tasks.
  • Strong Integration: Works well with other security tools and platforms.
  • Proactive Monitoring: Continuously observes systems to preemptively address issues.
  • Extensive Forensic Capabilities: Offers deep insights into security incidents.
  • Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
  • Efficient Incident Response: Quickly addresses and mitigates security breaches.
  • Broad OS Support: Compatible with a wide range of operating systems.
What benefits or ROI should be considered?
  • Reduced Downtime: Minimizes disruptions through swift threat detection and response.
  • Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
  • Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
  • Scalability: Adapts to the growing and changing needs of the organization.
  • Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

CrowdStrike
 

Sample Customers

Information Not Available
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Buyer's Guide
Managed Detection and Response (MDR)
April 2025
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