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Binary Defense MDR Reviews

Vendor: Binary Defense
4.6 out of 5
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What is Binary Defense MDR?

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

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Binary Defense MDR is the #9 ranked solution in top Managed Detection and Response (MDR) solutions. PeerSpot users give Binary Defense MDR an average rating of 9.2 out of 10. Binary Defense MDR is most commonly compared to Arctic Wolf Managed Detection and Response: Binary Defense MDR vs Arctic Wolf Managed Detection and Response. Binary Defense MDR is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.
Buyer's Guide
Binary Defense MDR
September 2025
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Helped 867,370 peers since 2012

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Binary Defense MDR mindshare

As of September 2025, the mindshare of Binary Defense MDR in the Managed Detection and Response (MDR) category stands at 0.6%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Binary Defense MDR0.6%
CrowdStrike Falcon Complete MDR10.8%
Huntress Managed EDR9.9%
Other78.7%
Managed Detection and Response (MDR)

PeerResearch reports based on Binary Defense MDR reviews

TypeTitleDate
CategoryManaged Detection and Response (MDR)Sep 15, 2025Download
ProductReviews, tips, and advice from real usersSep 15, 2025Download
ComparisonBinary Defense MDR vs CrowdStrike Falcon Complete MDRSep 15, 2025Download
ComparisonBinary Defense MDR vs Huntress Managed EDRSep 15, 2025Download
ComparisonBinary Defense MDR vs Field Effect MDRSep 15, 2025Download
Suggested products
TitleRatingMindshareRecommending
Arctic Wolf Managed Detection and Response4.68.7%100%20 interviewsAdd to research
Red Canary4.53.5%100%5 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

The most valuable features of Binary Defense MDR according to reviews are: the team of cybersecurity analysts who filter out critical threats, customizable features such as whitelisting and ignoring false positives, ability to integrate with other tools and applications, 24/7 monitoring and threat hunting, fast response time, excellent customer support, detailed ticketing system with technical details, and the ability to customize playbooks. The solution is also praised for its seamless integration, ease of use, and end-to-end security coverage.

  • "In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."
  • "Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."
  • "Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

Room for Improvement

Improvements that could be made to Binary Defense MDR include providing advanced XDR, shortening the time it takes to isolate devices, improving communication between Binary Defense and TrustedSec, providing more reports on threats, improving integration with other applications, increasing personal interaction with Binary Defense, developing their own SIEM offering, reducing turnover, and offering support for non-English speakers.

  • "The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."
  • "While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."
  • "The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

ROI

Binary Defense MDR has provided significant returns on investment for many companies. The primary benefits are improved security postures, risk reduction, and peace of mind. The ROI is measured in terms of time savings and reduced costs, such as not having to hire additional security analysts. Additionally, it has prevented breaches and attacks, thereby saving companies millions of dollars. The service has also provided better visibility into network systems and improved communication with regulatory commissions and government entities. While some feel that security is a business expense rather than a return on investment, others believe that the peace of mind and increased productivity that Binary Defense MDR provides is worth its weight in gold.

Pricing

Binary Defense MDR is competitively priced and offers fair pricing models. The cost is worth the value of having a solid security tool. The pricing is lower compared to competitors and they offer flexible solutions. It is an excellent value and worth the cost. The sales team is respectful and willing to negotiate pricing. It provides peace of mind and saves money in the long run by discontinuing other security products. The pricing is in line with the market and is slightly below the norm for most services.

  • "It has been good. We have saved money, and we have a better product."
  • "The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

Popular Use Cases

Binary Defense MDR is primarily used for 24/7 monitoring and alerting of security threats in various environments, including cyber threats, dark web monitoring, and malware protection. It is also used for Security Incident and Event Management (SIEM) with a team of security analysts in a SOC to provide daily reports of security events and help respond to threats. The platform is effective in helping small teams multiply their force and control large numbers of endpoints. Binary Defense MDR is also used as a security operations center for companies hosting their Intellectual Asset Management system in a SaaS environment, and as a third-party managed MSSP provider for global environments with intrusion detection sensors to elevate alerts and incidents to internal teams.

Service and Support

Customers have generally positive experiences with Binary Defense MDR's customer service and support. They are responsive, collaborative, and willing to help. Some customers have had very few interactions with the support team, but when they did, their issues were addressed quickly and efficiently. There were some minor issues with delayed responses or a need for improved training, but overall, customers are satisfied with the level of support they receive.

Deployment

The initial setup for Binary Defense MDR varied in complexity and ease of deployment, depending on the organization's specific environment and experience level. Some found it straightforward, with clear instructions and minimal maintenance required, while others required more time and resources for integration and tuning. Binary Defense's support and communication were praised by many, and the automatic updates and monitoring were appreciated by all. Overall, the deployment process was generally positive and seamless, with minimal maintenance required after installation.

Scalability

Binary Defense MDR has been praised for its scalability by several reviewers. One reviewer mentioned that they had no problem scaling when they added tons of new endpoints and facilities, while another rated the scalability as nine out of ten, with over 1,800 systems and users protected. Another reviewer mentioned that as long as you have the licenses, there are no problems at all. The solution has been deployed globally and has been flexible enough to adjust to network or structure changes. However, one reviewer noted that the solution may not work for companies with specialized industrial products, as that is not Binary Defense's target audience.

Stability

The stability of Binary Defense MDR is highly praised by the reviewers. They describe it as very stable, with a rating of 10 out of 10, and without any downtime or unavailability. Some minor issues with bugs and user interface clunkiness were quickly addressed by Binary Defense's responsive support team. Even when external factors such as AT&T updates caused stability-related issues, Binary Defense still provided 100% stability and support.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Binary Defense MDR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
By visitors reading reviews
Company SizeCount
Small Business1228
Midsize Enterprise540
Large Enterprise1334
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
8%
Manufacturing Company
7%
Financial Services Firm
7%
Educational Organization
5%
Government
5%
Retailer
5%
Insurance Company
5%
Construction Company
4%
Comms Service Provider
4%
Legal Firm
3%
Real Estate/Law Firm
3%
University
3%
Non Profit
3%
Wholesaler/Distributor
2%
Energy/Utilities Company
2%
Media Company
2%
Hospitality Company
2%
Performing Arts
2%
Outsourcing Company
2%
Recreational Facilities/Services Company
1%
Transportation Company
1%
Consumer Goods Company
1%
Recruiting/Hr Firm
1%
Pharma/Biotech Company
1%
Logistics Company
1%

Compare Binary Defense MDR with alternative products

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Learn more about Binary Defense MDR

Visit us online at https://www.binarydefense.com

Binary Defense MDR was previously known as Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response .

Binary Defense MDR customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

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Product Categories

Product Categories
Managed Detection and Response (MDR)

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Binary Defense MDR Reviews Summary
Author infoRatingReview Summary
Cybersecurity Architect, Information Technology Division at a healthcare company with 1,001-5,000 employees4.5Binary Defense manages our Sentinel SIEM and SOC with 24/7 coverage, improving upon our previous support. They handle alerts effectively, providing strong context in our diverse environment. We chose them over other vendors due to cost-effective, superior results.
AVP, IT Security Compliance and Audit/Information Security Officer at The Western Reserve Group5.0I use Binary Defense MDR to manage our large number of endpoints, appreciating their quick response times and seamless integration despite some turnover challenges. Though it's a business expense, their effectiveness against breaches justifies the cost.
Corporate Vice President | Deputy Chief Information Security Officer at NCR Voyix5.0I use Binary Defense MDR to enhance our monitoring capabilities. It's highly flexible, adapting to our needs. It integrates well with our tools, reduces false positives, and decreases response time. Reporting and broad compatibility should improve further.
IT Security Manager at a wholesaler/distributor with 1,001-5,000 employees4.0Binary Defense MDR has significantly improved our alert time and provides detailed information, enhancing our IT security team's efficiency. While their integration capability needs improvement, their customizability and real-time intelligence significantly outweigh these drawbacks, resulting in an overall positive experience.
Director Of Information Technology at a financial services firm with 11-50 employees5.0We use Binary Defense to monitor all our devices, including servers and laptops. It's comprehensive and integrates seamlessly. We see most questionable activity with ease, using default settings, and the combination of their MDR team and reporting works well.
Director of Information Security at a healthcare company with 11-50 employees4.5We use Binary Defense MDR to enhance our cybersecurity efforts with limited staff. It provides valuable insights, saving costs on analysts and tools. Despite some Gmail integration issues, its SIEM solution simplifies monitoring, ensuring efficiency and peace of mind.
Senior Information Security Analyst at a manufacturing company with 10,001+ employees4.0Binary Defense MDR is invaluable for its customizable SIEM and ticketing features, providing seamless global security support. The team is responsive and effective, although non-English language support could be improved. ROI is significant due to operational efficiency gains.
Cyber Security Engineer at a manufacturing company with 10,001+ employees4.5We use Binary Defense MDR for swift security issue management and appreciate their XDR strategy. The feature that stands out most is ticket review. Improvement is needed in the service portal. We switched from Tech Mahindra after aligning with Sentinel.