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Rapid7 MDR vs Secureworks Taegis Managed XDR / MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
20th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of Rapid7 MDR is 1.6%, down from 2.8% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 2.8%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Rapid7 MDR1.6%
Secureworks Taegis Managed XDR / MDR2.8%
Other95.6%
Managed Detection and Response (MDR)
 

Featured Reviews

Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Despite the pricing being a consideration, I always recommend Rapid7 MDR first."
"In my opinion, the best features Rapid7 MDR offers are the 24/7 coverage with unlimited incident response and also the latest AI-driven alerts, which is one of the best features I have seen recently."
"Overall, Rapid7 MDR helps us to strengthen our security operations by providing continuous monitoring, high quality threat detection, and expert analysis support."
"On a scale of 1 to 10 for support, I rate Rapid7 MDR a 10. The support I receive is exceptional; when I raise cases to them, regardless of the platform, the response time is usually within two days."
"Rapid7 MDR is stable for me; there are no issues and no downtime."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"Instead of dedicating resources for around-the-clock monitoring, Rapid7 MDR acts as an extension of our security team, saving man-hours each month while improving detection and response capabilities."
"The product allows us to customize our alerts."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"The initial setup was very straight forward."
"The advantage of using this solution is that the setup is done quickly and can be done in-house."
"Solved a fundamental problem that lets us all sleep well at night!"
"The solution definitely made us way more aware of the possibilities out there."
"The pricing is flexible."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The most valuable feature is the fast alerting and response time."
 

Cons

"I think Rapid7 MDR already has a strong managed security service, but I believe things can be improved."
"The product should provide full transparency in security operations."
"The main areas for improvement are increased automation, more customization options, and deeper third-party integration."
"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."
"Improvements needed for Rapid7 MDR that I have not mentioned yet, based on my conversations, include that while the technology is sound, the biggest questions arise when customers are using Arctic Wolf and they experience a decline in support over time."
"We cannot allow it to go outside because we do not have that level of trust at the moment."
"To improve Rapid7 MDR, I suggest enhancing detection and reporting, including customizable dashboards and more dynamic alert detection rules based on anomalies."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"The deployment could definitely be improved."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"I would rate the scalability at 50%. We have been having a problem as we are shifting from a previous appliance to a virtual machine."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"It would be nice if the solution were a little more affordable."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
 

Pricing and Cost Advice

"The product is not overly priced."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The pricing of Dell Secureworks is very reasonable."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The Red Cloak agent is free."
"It is expensive but there is no better product than this."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Educational Organization
11%
Financial Services Firm
10%
Outsourcing Company
9%
Construction Company
12%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise18
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Rapid7 MDR?
My experience with pricing, setup cost, and licensing is that the pricing model is clear and manageable, and the setup process is smooth. While it is a strategic security investment, the value gain...
What needs improvement with Rapid7 MDR?
I believe Rapid7 MDR could be improved through enhanced dashboard customization, additional automation capabilities, deeper third-party integration, and more detailed executive reporting for better...
What is your primary use case for Rapid7 MDR?
My main use case for Rapid7 MDR involves points in our infrastructure level, specifically all infrastructure level. A specific example of how I'm using Rapid7 MDR at the infrastructure level is tha...
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

Rapid7 Managed Detection and Response
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Landmark Health, NISC, Resimac, Starr Companies
RICOH, Owens and Minor
Find out what your peers are saying about Rapid7 MDR vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.