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CrowdStrike Falcon Complete MDR vs EY MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
EY MDR
Ranking in Managed Detection and Response (MDR)
53rd
Average Rating
9.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 13.5%, down from 15.4% compared to the previous year. The mindshare of EY MDR is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
PF
A financial planning solution for healthcare that allows you to analyze information for future budgets
It's good because of the benefit it gives in relation to the cost. Other solutions are very expensive to deliver. The solution is a financial planning solution for healthcare, so it helps predict the budget for the next year. A lot of hospitals in Brazil are using Excel and manually calculating these things, so it provides a lot of benefit to clients. This solution is very complete. There are a lot of models for different areas, like oncology, neurology, etc. It shows you the different revenues and profits for each area and allows you to analyze the information in detail. It gives you a good picture of the situation and helps you make a business decision. If the customer has any problems before, during, or after implementation, Ernst & Young help to solve the problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes."
"The most valuable feature of CrowdStrike Falcon Complete is the overall endpoint protection."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"I like Falcon's AI functionality and vulnerability management. That has been so helpful. Falcon Complete can manage vulnerabilities, quarantine threats, and do all kinds of forensic incident analysis. It's a lightweight solution that only uses 1% of the CPU, which is a game changer. Other EDRs have had high CPU usage."
"It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them."
"CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
"It is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports."
"This solution is very complete. There are a lot of models for different areas, like oncology, neurology, etc. It shows you the different revenues and profits for each area and allows you to analyze the information in detail."
 

Cons

"I prefer to put a pound into the prevention and an ounce into the cure, but CrowdStrike put more focus into the EDR. This works as a business model for them, as they get a lot of customers purchasing their MDR services, usually SMBs lacking the staff to leverage the EDR tool themselves adequately. We have many such customers. I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine. The solution is as effective as SentinelOne and Windows Defender for Endpoint; it's an excellent endpoint protection solution."
"I would like to see them introduce DLP."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"Patch management in vulnerabilities needs improvement."
"Their endpoint solution is excellent. But I would like to see them improve their HDR, as well as their DLP (Data Loss Prevention)."
"People should be able to obtain training at any point of the engagement so that if somebody who doesn't have the basic knowledge is getting thrown into it, they are able to get trained, and CrowdStrike is able to help them out. CrowdStrike is really doing what they're supposed to be doing, but it is like anything else where they have to keep up on their research and development, or they'll fall behind. This is a fast-paced environment, and I've seen that vendors that were really good three years ago are terrible now. CrowdStrike is trying to stay ahead of the bad guys. They have AI. I have not had a problem with them missing anything. If they missed something, they should just make sure that they don't miss it again and understand why they missed it. I don't know if they did."
"It should be integrated with AI and ML."
"The analysis of the investigation of the incident could be easier."
"The big challenge is when a company doesn't use SAP as ERP. If the company uses other kinds of systems to manage their information, it's a challenge because this product is integrated with SAP."
 

Pricing and Cost Advice

"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"CrowdStrike Falcon Complete is expensive."
"It's expensive. Its price varies because it's a modular solution."
"The pricing could be lower."
"The licenses are sold per user."
"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."
"CrowdStrike has a reasonable price."
"The price is okay, although you're not going to get away cheap when it comes to security."
"The cost is good in relation to the benefit."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
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Also Known As

Falcon Complete
EY Managed Detection and Response
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
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Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: April 2025.
849,686 professionals have used our research since 2012.