2021-11-30T08:39:00Z

How do you estimate ROI of a Managed Detection and Response (MDR) solution?

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4 Answers

Zubair Ahmad - PeerSpot reviewer
Real User
Top 5
2022-08-24T09:17:01Z
Aug 24, 2022

Security is a major concern for all organizations across the world to protect the IT systems and networks from information disclosure, theft of, or damage to their hardware, software, or electronic data, as well as from the disruption or misdirection of the services. 


A small organization with limited IT support and expertise finds it difficult to manage and address all the IT-related day-to-day issues, support and services.


Managed Detection and Response (MDR) solutions offer not only 24/7 monitoring and improved communications mechanisms with experienced SOC analysts but also experienced security analysts oversee your organization's defenses without adding full-time staff and resources. Complete, managed endpoint threat detection and response service.

Zubair Ahmad - PeerSpot reviewer
Real User
Top 5
Aug 24, 2022

@Evgeny Belenky, 24/7 monitoring is not possible with one security expert or resource. 24/7 monitoring requires a minimum of 3 resources to address the security incident and take immediate remedial action. 

If you outsource it to respective security experts then the cost involved in hiring the 3 security experts is less than giving it to an MDR security provider.

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Remy Ma - PeerSpot reviewer
Real User
Top 5
2022-10-31T02:49:41Z
Oct 31, 2022

One way to analyze the ROI of an MDR/managed EDR solution is to compare the total cost of ownership when you get a managed solution versus the cost of building in-house capability and endpoint solutions.


The real advantage of MDR or managed EDR comes with access to world-class support and 24/7 monitoring. If you try to acquire such resources in-house, the cost of hiring multiple security personnel, training them, and deploying on-site hardware adds up to a huge amount.


Another way of calculating the ROI of MDR/managed EDR solutions is to estimate how much financial loss you can face without an endpoint security solution. Depending on your industry and the current threat landscape, the costs associated with ransomware and social engineering attacks are at an all-time high. Additionally, the reputational and operational damages after a cyberattack are unquantifiable. Comparatively, the subscription cost of an MDR or managed EDR solution is easily justifiable.


ACE Managed EDR and endpoint security gives you the option of choosing a turnkey security solution at customizable pricing. You can pay-as-you-go and only pay for what you’re using.

WM
Vendor
2022-08-24T20:13:50Z
Aug 24, 2022

I would put forward that a better approach is the total cost of ownership comparison of using an MDR vs running tools yourself.  


It allows you to capture the greater areas of cost in any cyber deployment - headcount and deployment of on-site hardware.  


As stated, the real advantage of the MDR is to have cyber experts that you cannot find and hire. 


ROI alone is difficult: one way I have created an ROI is to model a successful cyberattack comparing when there is no solution in place, your own team and tools are in place, and an MDR is contracted.

AG
Real User
2022-08-24T14:47:26Z
Aug 24, 2022

Good question/ In our case, it would be evaluated by our clients that are telecoms carriers, AIoT operators. 


It would have to be evaluated against other MDR.

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