We performed a comparison between Arctic Wolf Managed Detection and Response and CRITICALSTART based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, LMNTRIX and others in Managed Detection and Response (MDR).
"Security protection is the best feature of this product."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"Their Zero Trust Analytics Platform (ZTAP) engine, which is kind of their correlation engine, is by far and away one of the best in the business. We can filter and utilize different lists to build out different alerts, such as, what to alert on and when not to alert. This engine helps reduce our number of alerts and false positives."
"The way that the user interface presents data enables our team to be able to make decisions significantly quicker, rather than have to dig into the details or go back to the original tools."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"They could probably expand on their integration tools. They can integrate with more security tools."
"It can sometimes take up to an hour to get notification of a problem and that's a long time."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"The biggest room for improvement is not necessarily in their service or offering, but in the products that they support. I would like them to further their knowledge and ability to integrate with those tools. They have base integrations with everything, and we haven't come across anything. They should just continue to build on that API interface between their applications and other third-party consoles."
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Arctic Wolf Managed Detection and Response is ranked 2nd in Managed Detection and Response (MDR) with 4 reviews while CRITICALSTART is ranked 8th in Managed Detection and Response (MDR) with 1 review. Arctic Wolf Managed Detection and Response is rated 8.8, while CRITICALSTART is rated 9.0. The top reviewer of Arctic Wolf Managed Detection and Response writes "Alerts and points exactly to where we need to go, gives good prescriptive guidance, and allows customization of alerts based on your requirements". On the other hand, the top reviewer of CRITICALSTART writes "The transparency of data in the platform is perfect: You see everything as they are seeing it". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Red Canary MDR, Carbon Black Cloud Managed Detection Deliver and Symantec Cyber Security Services, whereas CRITICALSTART is most compared with Palo Alto Networks Cortex XSOAR, CrowdStrike Falcon Complete, ReliaQuest GreyMatter, Fortinet FortiSOAR and Red Canary MDR.
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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
