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CrowdStrike Falcon Complete MDR vs eSentire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
eSentire
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 8.1%, down from 15.6% compared to the previous year. The mindshare of eSentire is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR8.1%
eSentire1.4%
Other90.5%
Managed Detection and Response (MDR)
 

Featured Reviews

Muhammad  Fahad - PeerSpot reviewer
Assistant Director to ACIR at Board Of Revenue
Enhanced security team efficiency and proactive threat management with room to improve alert management and cost-efficiency
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration complexity, and timeliness of intelligence challenges in our environment. Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage. The filtering algorithm should be improved to address these concerns.
reviewer2136705 - PeerSpot reviewer
Independent Information Technology Consultant at a non-profit with 1-10 employees
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike Falcon Complete has stable security."
"As an end-point solution, nothing beats it, to be honest."
"The threat response from this solution is very comprehensive. It not only allows us to detect the threat, but also to isolate it and check the recovery capability of the compromised system."
"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."
"It is very simple to use and not overly technical."
"The prevention capabilities hold the utmost value."
"The overwatch module is the most valuable feature of CrowdStrike Falcon."
"I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation, so I do not have to guess or run around. They are doing everything for me."
"The managed detection response (MDR) product was the most valuable."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
 

Cons

"Like any other solution, a lower price would make CrowdStrike Falcon Complete more appealing."
"Patch management in vulnerabilities needs improvement."
"I would like to have the option to deploy on-premise."
"Their endpoint solution is excellent. But I would like to see them improve their HDR, as well as their DLP (Data Loss Prevention)."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR. There would have been a lot of processes involved."
"The solution should include some sort of DLP capabilities."
"The installation could always be a bit easier. You need to install it manually at the endpoint."
"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"Its GUI can be a lot better."
 

Pricing and Cost Advice

"The pricing is a little bit expensive for our region."
"The average price is approximately $500 per customer."
"The licenses are sold per user."
"While the cost is relatively high, it is justified by the value it brings."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"There is a license needed to use the solution. The price of the solution is fair."
"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
Government
12%
Manufacturing Company
12%
Computer Software Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise30
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration com...
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Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Melissa & Doug, Mavenir System, COMMONFUND
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. eSentire and other solutions. Updated: November 2025.
879,310 professionals have used our research since 2012.