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Sophos MDR vs Trend Micro Managed XDR comparison

Sophos and Trend Micro are both solutions in the Managed Detection and Response (MDR) category. Sophos is ranked #5 with an average rating of 8.7, while Trend Micro is ranked #16 with an average rating of 8.3. Sophos holds a 5.9% mindshare in MDR, compared to Trend Micro’s 1.5% mindshare. Additionally, 100% of Sophos users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.
Sophos MDR
Read 33 Sophos MDR reviews
  • 3,266 Views
  • 3,266 Comparison Views
100% willing to recommend
Trend Micro Managed XDR
Read 7 Trend Micro Managed XDR reviews
  • 1,523 Views
  • 1,523 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Trend Micro Managed XDR and Sophos MDR compete in managed detection and response services. Trend Micro Managed XDR seems to have the upper hand with its comprehensive threat intelligence capabilities, but Sophos MDR excels with its superior integration and real-time threat response.

Features:Trend Micro Managed XDR provides cross-layer threat correlation, automated response mechanisms, and comprehensive protection across endpoints, networks, servers, and emails. Sophos MDR offers deep threat hunting features, integration with third-party tools, and a centralized management console.

Room for Improvement:Trend Micro Managed XDR could improve in the complexity of its integration with other tools, scalability, and advanced threat intelligence. Sophos MDR could enhance its pricing structure, streamline deployment processes, and reduce the learning curve for users.

Ease of Deployment and Customer Service:Trend Micro Managed XDR is known for its easy deployment and responsive customer support. Sophos MDR has a more complex deployment but offers extensive support and training resources to assist clients post-deployment.

Pricing and ROI:Trend Micro Managed XDR is appreciated for its competitive pricing and high return on investment perception. Sophos MDR, despite a higher price point, is viewed as a worthwhile investment due to its comprehensive features and integration capabilities that justify its premium cost.

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To learn more, read our detailed Sophos MDR vs. Trend Micro Managed XDR Report (Updated: September 2025).
Buyer's Guide
Sophos MDR vs. Trend Micro Managed XDR
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Sophos MDR is 5.9%, down from 6.0% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Sophos MDR5.9%
Trend Micro Managed XDR1.5%
Other92.6%
Managed Detection and Response (MDR)
 

Featured Reviews

Ahmed_Fahmy - PeerSpot reviewer
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error
Read full review
Nadeem Syed - PeerSpot reviewer
Quick response times enhance client satisfaction while managing multiple security features
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device security solutions compared to competitors like Symantec or Kaspersky. They lack mobile device management features, despite offering security.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is threat hunting."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The important mechanism is the dilation of the desktop. It quarantines and removes threats from the network. Sometimes, security devices similar to firewalls are used. It also creates dynamic rules to protect against attacks. The security cross-synchronization is very important."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."
"The automation feature in Sophos MDR provides reports and alerts."
More Sophos MDR pros
"The most valuable feature of Trend Micro Managed XDR is the console."
"The features are such that MDR is a part of XDR, which includes different products."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The response time to any issues is very quick, providing a high level of client satisfaction."
 

Cons

"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"Its technical support could be better."
"The product must provide zero trust security."
"The reports should be more comprehensive and easier to organize."
"Sophos MDR's support and basic training of their devices could be improved."
"It could be more secure."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"The product's pricing could be less expensive."
More Sophos MDR cons
"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."
"There is a need for greater integration of non-Microsoft devices."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"The main drawback is the lack of local language support in Oman."
"On the financial side, it is quite expensive."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
 

Pricing and Cost Advice

"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."
"The tool is too expensive for small companies."
"It is an expensive platform."
"Compared to other tools, Sophos has a pretty good price."
"Sophos MDR could be more affordable."
"The price falls somewhere in the middle range."
"The solution has subscription-based pricing plans."
"The solution is expensive."
More Sophos MDR pricing and cost advice
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"Trend Micro's solutions are considerably more expensive than competitors."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"The solution is cost-effective."
"I rate the tool's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Educational Organization
5%
Comms Service Provider
5%
Computer Software Company
14%
Performing Arts
9%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
See all answers
What needs improvement with Sophos MDR?
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ...
See all answers
What advice do you have for others considering Sophos MDR?
I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...
See all answers
What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
See all answers
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
See all answers
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet....
See all answers
 

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Product Reports

Buyer's Guide
Sophos MDR
October 2025
Sophos MDR reportDownload Sophos MDR product report
Buyer's Guide
Managed Detection and Response (MDR)
October 2025
Trend Micro Managed XDR reportDownload Trend Micro Managed XDR product report
 

Also Known As

Sophos Managed Threat Response
No data available
 

Overview

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

Trend Micro
 

Sample Customers

Information Not Available
Unigel, DHR Health
Buyer's Guide
Sophos MDR vs. Trend Micro Managed XDR
September 2025
Free Report: Sophos MDR vs. Trend Micro Managed XDR
Find out what your peers are saying about Sophos MDR vs. Trend Micro Managed XDR and other solutions. Updated: September 2025.
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