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Bitdefender MDR vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender MDR
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
Endpoint Detection and Response (EDR) (5th)
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of Bitdefender MDR is 2.5%, down from 3.1% compared to the previous year. The mindshare of Huntress Managed EDR is 5.6%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR5.6%
Bitdefender MDR2.5%
Other91.9%
Managed Detection and Response (MDR)
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Owner at AvalisNT AG
Efficient email security and link scanning streamline network protection
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile management for scanning and protection profiles is clumsy and could be more straightforward. There should be some simplification in changing profiles due to performance issues.
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everything is pointing up for them."
"It has a very good cloud console that's easy to use and install."
"I like the EDR feature."
"A user cannot uninstall or disable the tool from their systems. It has ransomware blocking and zero-day threat protection. The tool also alerts us whenever a system or device has been compromised. It has a web control feature to manage website categories."
"Customer service and support are very good."
"I would rate the stability a nine out of ten."
"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."
"Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management."
"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."
"Huntress Managed EDR has impacted my organization positively because it is time-saving and trustworthy, so we can believe that it can help us get a better reputation and more confidence as an MSP to serve our clients."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or hiring additional security analysts since I can use that as the first port of call versus trying to get an external SOC."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"Huntress has improved our security significantly by 90 percent."
"The automatic remediation feature of Huntress Managed EDR is very effective because at midnight, around 2:00 AM, if there is an alert while I am sleeping, I know my organization remains safe."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
 

Cons

"Integration capabilities are not as rich as other tools like CrowdStrike's. Bitdefender wasn't as feature-rich in that aspect."
"Bitdefender MDR consumes too many resources during scanning which further affects developers' productivity."
"The automatic backup isn't very big."
"Bitdefender needs to probably position this product and create more awareness among people because a lot of companies use products like CrowdStrike, which is doing pretty well."
"The lack of integration with Microsoft Outlook is a significant drawback."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"For improvements, focusing on the commercial viability of markets like India could make it more accessible. The pricing structure, especially for price-sensitive markets like those in Asian countries."
"We need more updates as there are always more threats coming."
"One sucky part about that is that they don't have a prorate. They don't reduce it for the exact number of days used. They charge you for the whole month."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"Customer support for Huntress Managed EDR could have been better. Although there is a dedicated representative, after the initial onboarding conversation, there was not much follow-up until renewal came up."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"Using Huntress Managed EDR has not reduced our need for expensive security tools or hiring expensive security analysts, as we run redundancy and maintain all that in-house while Huntress serves as a partner, not a replacement."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
 

Pricing and Cost Advice

"As far as pricing is concerned, I would rate them not expensive, not cheap."
"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."
"I would rate the tool's pricing a four out of ten."
"It varies based on the number of licenses."
"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"It works well for an MSP."
"Huntress Managed EDR offers a fair pricing model."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"Huntress is priced fairly for the services and value it provides."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"The Huntress pricing is an excellent value for what the product provides."
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Top Industries

By visitors reading reviews
Construction Company
10%
Computer Software Company
10%
Manufacturing Company
10%
Retailer
7%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender MDR?
The product is on the lower price range compared to competitors. However, there are additional licenses for every add-on, which increases the cost gradually. Despite this, it remains below average ...
What needs improvement with Bitdefender MDR?
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile ma...
What is your primary use case for Bitdefender MDR?
The primary use case is the protection of an internal network for one of my customers. It includes covering anti-malware and email scans. The email security is also performed through Daemon.
What needs improvement with Huntress?
There isn't anything that comes to mind regarding areas that have room for improvement.
What is your primary use case for Huntress?
I use Huntress Managed EDR for threat hunting and incident response as well as endpoint detection and response.
What advice do you have for others considering Huntress?
Using Huntress Managed EDR has helped reduce the need for expensive security tools or hiring additional security analysts since I can use that as the first port of call versus trying to get an exte...
 

Also Known As

Bitdefender Managed Detection and Response
No data available
 

Overview

 

Sample Customers

Northstar, SeSa, Greenman-Pederson, TUI Benelux
Information Not Available
Find out what your peers are saying about Bitdefender MDR vs. Huntress Managed EDR and other solutions. Updated: April 2026.
894,668 professionals have used our research since 2012.