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CrowdStrike Falcon Complete MDR vs Expel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Expel
Ranking in Managed Detection and Response (MDR)
15th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
SOC as a Service (4th)
 

Mindshare comparison

As of June 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 5.4%, down from 13.0% compared to the previous year. The mindshare of Expel is 1.9%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR5.4%
Expel1.9%
Other92.7%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
reviewer2578461 - PeerSpot reviewer
MDR Specialist at a tech services company with 201-500 employees
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If there is something wrong or not normal in the endpoint CrowdStrike Falcon Complete is very responsive."
"The solution is quite flexible."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"What's most valuable about CrowdStrike Falcon Complete as an endpoint security solution is that it provides different features against malware outbreaks. The solution is also cloud-based so it offers flexibility in terms of managing it. It's also easy to deploy the agent and you can deploy it through CrowdStrike, your CloudStrike console, or you can take that agent out and you can use different solutions to deploy it through your group policy, your SSCM, or any asset management tool."
"If you use this solution your environment will be safe."
"The exposure management covers vulnerability management in discovery."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed. Their security teams are working 24/7 and analyzing everything happening on all endpoints. They also take care of the instant response, which includes disconnecting endpoints, taking over the endpoints and fixing them, and ransomware protection. All of these things are most valuable because it is very difficult to get all the resources in-house to do all of that yourself. So, if you can leverage the experience of a global corporation with the best reputation in the market, and it is fully managed, that's the best."
"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
 

Cons

"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"We'd like the pricing to be a bit lower in the future."
"The solution should include some sort of DLP capabilities."
"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."
"People should be able to obtain training at any point of the engagement so that if somebody who doesn't have the basic knowledge is getting thrown into it, they are able to get trained, and CrowdStrike is able to help them out."
"It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish."
"CrowdStrike Falcon Complete does not include patch management functionality."
"CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR. There would have been a lot of processes involved."
"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
 

Pricing and Cost Advice

"The price is okay, although you're not going to get away cheap when it comes to security."
"Falcon Complete could be a bit cheaper."
"The licenses are sold per user."
"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"We have a yearly license, and it could be cheaper."
"The pricing could be lower."
"I think the pricing is a little high."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
8%
Construction Company
6%
Financial Services Firm
16%
Computer Software Company
11%
Construction Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
 

Also Known As

Falcon Complete
Workbench, Expel SOC-as-a-Service
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Amanda Fennell CSO
Find out what your peers are saying about Huntress, CrowdStrike, SentinelOne and others in Managed Detection and Response (MDR). Updated: June 2026.
902,270 professionals have used our research since 2012.