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Bitdefender MDR vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender MDR
Ranking in Managed Detection and Response (MDR)
15th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Managed Detection and Response (MDR) category, the mindshare of Bitdefender MDR is 3.1%, up from 2.2% compared to the previous year. The mindshare of Sophos MDR is 6.0%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Efficient email security and link scanning streamline network protection
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile management for scanning and protection profiles is clumsy and could be more straightforward. There should be some simplification in changing profiles due to performance issues.
Shaun Gordon - PeerSpot reviewer
Extensive data lake, ease of use is great and you can really get started very quickly
Sophos MDR is a service. MDR is managed detection and response. It's a managed security service. So instead of having an anti-malware, which in Sophos' case would be Intercept X, with MDR, they add human-led threat hunting. It's a managed service. So it's not a product that you sell the client per se. You're selling them a service, which is almost like an SLA, and that includes Cloud MDR. MDR is not a product. It's a service. The reality is that when it comes to the likes of SentinelOne, McAfee, CrowdStrike, ESET, and all the other players out there, they're single-product security companies. CrowdStrike is an anti-malware. That's one thing. ESET, same thing. But if you look at the other vendors, within the appliances, you're looking at Fortinet, Palo Alto, and Checkpoint. They only sell firewalls. That's all they do. When you deal with Sophos, they are the entire product suite. They sell firewalls. They sell Intercept X, which is their anti-malware, Intercept X for Server with anti-malware, email protection with ties into Office 365, and Sophos Plus encryption. All of these security products pull telemetry. So every time somebody hits a firewall, it's called, for argument's sake, that goes into their central data lake. All the firewalls around the world add that information to a data lake. Now, when you're dealing with Sophos, because of their exposure, because they've got so many different products, their data lake is a lot more extensive than competing vendors because they're not relying on one threat factor. They're not relying on one area of expertise. They're a global company. So, I can't compare their telemetry, for instance, to the likes of CrowdStrike. If CrowdStrike has probably started doing appliances, then the users will get that benefit as well. Sophos is the only vendor that does do that. It's like hiring a security team. Sophos do things differently in that they've got more telemetry and more insight into a network because they offer a variety of products. The other part about it is Sophos MDR; the service, unlike other vendors like CrowdStrike, is not limited to their products. If you are running CrowdStrike in your company, for instance, you can get their integration packs, in which case Sophos will manage your CrowdStrike system for you. Whereas with CrowdStrike, it's only CrowdStrike. You are locked into that vendor. So Sophos offers that flexibility. It's a multi-vendor service as opposed to SentinelOne or CrowdStrike, which is a single-vendor service. For instance, if I'm running Sophos, I would like to go with CrowdStrike MDR. I would have to remove my entire security investment, in this case, Sophos, and reinstall CrowdStrike in order to use their service. Sophos doesn't have that problem. If you've got CrowdStrike and you've already invested in CrowdStrike, cool. You stay on CrowdStrike. They will still manage it for you.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use."
"A user cannot uninstall or disable the tool from their systems. It has ransomware blocking and zero-day threat protection. The tool also alerts us whenever a system or device has been compromised. It has a web control feature to manage website categories."
"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."
"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"It has a very good cloud console that's easy to use and install."
"Customer service and support are very good."
"I would rate the stability a nine out of ten."
"Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management."
"The product’s most valuable features are integration and endpoint protection."
"It is a scalable solution."
"Sophos MDR enhances our clients' cybersecurity."
"The product's most valuable feature is its ability to view environmental activities."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"It is a stable solution...It is a scalable solution."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
 

Cons

"The lack of integration with Microsoft Outlook is a significant drawback."
"The automatic backup isn't very big."
"One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information."
"We need more updates as there are always more threats coming."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"Bitdefender needs to probably position this product and create more awareness among people because a lot of companies use products like CrowdStrike, which is doing pretty well."
"One area for improvement is the user-friendliness of the UI."
"They're doing a really good job. The throughput and the response time can always be better, but there's already a solution out there. It depends on how much and what tier you want to be a part of. The way they're designed is that if you pay for it, you can have a turnaround time in a very short amount of time. If you don't pay for it, your response time is going to be a little bit less. That can always be improved, no matter what tier you're on. It could be in terms of tech support, or it could also be things like getting the reports and getting the summary back from the labs. When something is detected, what did it all entail? There are a lot of those things. It's not all in one, but all of those are different branches."
"Endpoint protection is very slow."
"The solution's integration should be made easier because it is difficult."
"The product must provide zero trust security."
"It could be more secure."
"Sophos MDR could offer more integration packs and more vendor flexibility."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"Once in a great while, an update fails."
 

Pricing and Cost Advice

"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."
"I would rate the tool's pricing a four out of ten."
"It varies based on the number of licenses."
"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."
"As far as pricing is concerned, I would rate them not expensive, not cheap."
"The cost of the solution is based on how many users use it."
"Sophos MDR could be more affordable."
"The product is reasonably priced considering the cybersecurity features."
"The solution has subscription-based pricing plans."
"It is an expensive platform."
"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."
"Compared to other tools, Sophos has a pretty good price."
"The tool is too expensive for small companies."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Retailer
9%
Comms Service Provider
8%
Construction Company
7%
Computer Software Company
19%
Manufacturing Company
8%
Educational Organization
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender MDR?
The product is on the lower price range compared to competitors. However, there are additional licenses for every add-on, which increases the cost gradually. Despite this, it remains below average ...
What needs improvement with Bitdefender MDR?
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile ma...
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
There could be improvement in features like more detailed reporting for the end customer. For example, reports should be in simple language that is easy to read and understand for management level ...
What advice do you have for others considering Sophos MDR?
On the topic of improvements, if Sophos MDR offers better pricing on endpoints, it could be even more attractive. Additionally, Sophos offers breach compensation, which is a very appealing factor. ...
 

Also Known As

Bitdefender Managed Detection and Response
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Northstar, SeSa, Greenman-Pederson, TUI Benelux
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Find out what your peers are saying about Bitdefender MDR vs. Sophos MDR and other solutions. Updated: April 2025.
856,873 professionals have used our research since 2012.