Arctic Wolf Managed Detection and Response vs ReliaQuest GreyMatter comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arctic Wolf Managed Detection and Response and ReliaQuest GreyMatter based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).
To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
  • "I find their pricing to be reasonable and competitive."
  • "The pricing is fair."
  • "I rate the tool's pricing a nine out of ten."
  • "The pricing is pretty competitive."
  • More Arctic Wolf Managed Detection and Response Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:The agents give pretty good visibility into what is happening at the endpoint.
    Top Answer:It will be helpful if the dashboard is more granular. The vendor must allow us to see what they see on their end.
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    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Arctic Wolf AWN CyberSOC
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

    ReliaQuest GreyMatter unifies security tools for visibility across layers, aggregated alerting, faster investigation and response, bolstered by proactive threat hunting and attack simulation to continually improve your posture, all wrapped with security advisory expertise for accelerating key initiatives.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
    Information Not Available
    Top Industries
    REVIEWERS
    Manufacturing Company31%
    Wholesaler/Distributor8%
    Financial Services Firm8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company8%
    Financial Services Firm7%
    Manufacturing Company7%
    REVIEWERS
    Insurance Company31%
    Legal Firm15%
    Non Profit8%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company10%
    Financial Services Firm7%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm9%
    Retailer8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    REVIEWERS
    Small Business76%
    Midsize Enterprise18%
    Large Enterprise6%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise23%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise20%
    Large Enterprise59%
    Buyer's Guide
    Managed Detection and Response (MDR)
    May 2024
    Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR). Updated: May 2024.
    771,212 professionals have used our research since 2012.

    Arctic Wolf Managed Detection and Response is ranked 2nd in Managed Detection and Response (MDR) with 17 reviews while ReliaQuest GreyMatter is ranked 29th in Managed Detection and Response (MDR). Arctic Wolf Managed Detection and Response is rated 9.2, while ReliaQuest GreyMatter is rated 0.0. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary, Huntress, Adlumin Security Operations Platform and Microsoft Defender Experts for Hunting, whereas ReliaQuest GreyMatter is most compared with Red Canary, Deepwatch, Expel, CrowdStrike Falcon and Rapid7 MDR.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.