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CrowdStrike Falcon Complete MDR vs Unit 42 Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Unit 42 Managed Detection a...
Ranking in Managed Detection and Response (MDR)
35th
Average Rating
0.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (20th)
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 6.0%, down from 13.5% compared to the previous year. The mindshare of Unit 42 Managed Detection and Response is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.0%
Unit 42 Managed Detection and Response1.1%
Other92.9%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
MohammedSirajuddin - PeerSpot reviewer
Lead Consultant at a computer software company with 1,001-5,000 employees
Flexible and reduces IT operations but requires local data sovereignty and competitive pricing
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding pricing, which is perceived as high compared to competitors. Improvements should focus on response times and reducing the time taken to reach solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is quite flexible."
"It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."
"CrowdStrike Falcon Complete has stable security."
"Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."
"I like Falcon's AI functionality and vulnerability management. That has been so helpful. Falcon Complete can manage vulnerabilities, quarantine threats, and do all kinds of forensic incident analysis. It's a lightweight solution that only uses 1% of the CPU, which is a game changer. Other EDRs have had high CPU usage."
"The most valuable feature is the Managed Detection and Response."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
 

Cons

"This solution is lacking in a recovery feature. If there is a full compromise, this product can't recover the machine, which results in us having to rebuild the entire system."
"The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed."
"The installation could always be a bit easier. You need to install it manually at the endpoint."
"When you enable a particular feature, it takes a long time, from 15 to 30 minutes, to implement in enterprise environments. This can be improved."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"The technical support is good. However, the technical support is outsourced to India which causes some language barriers."
"What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"I also have a concern regarding pricing, which is perceived as high compared to competitors."
"I have a concern regarding pricing, which is perceived as high compared to competitors."
 

Pricing and Cost Advice

"CrowdStrike has a reasonable price."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"The price is okay, although you're not going to get away cheap when it comes to security."
"Falcon Complete isn't too pricy."
"There is a standard license to use CrowdStrike Falcon Complete."
"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."
"The licenses are sold per user."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Healthcare Company
6%
Construction Company
13%
Manufacturing Company
9%
Financial Services Firm
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your experience regarding pricing and costs for Unit 42 Managed Detection and Response?
I find the pricing to be expensive, especially when compared with competitors who offer significant discounts. Palo Alto has room to become more competitive in its pricing.
What needs improvement with Unit 42 Managed Detection and Response?
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding p...
What is your primary use case for Unit 42 Managed Detection and Response?
Unit 42 is a Managed Detection and Response solution with MDR capabilities. I use it in a managed service context where my organization's security needs are catered to by Palo Alto. Generally, it i...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about Huntress, CrowdStrike, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: May 2026.
893,244 professionals have used our research since 2012.