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CrowdStrike Falcon Complete MDR vs Unit 42 Managed Detection and Response comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
93
Ranking in other categories
No ranking in other categories
Unit 42 Managed Detection a...
Ranking in Managed Detection and Response (MDR)
34th
Average Rating
0.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (26th)
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 4.5%, down from 10.9% compared to the previous year. The mindshare of Unit 42 Managed Detection and Response is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR4.5%
Unit 42 Managed Detection and Response1.1%
Other94.4%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2895252 - PeerSpot reviewer
Security Analyst at a real estate/law firm with 1,001-5,000 employees
Round-the-clock monitoring has freed our small team and improves our threat response focus
In terms of improvement for CrowdStrike Falcon Complete MDR, they just keep going full steam ahead. The biggest room for a house is the room for improvement, but as of right now, I don't have any complaints about CrowdStrike Falcon Complete MDR. Additional features that should be included in the next release of CrowdStrike Falcon Complete MDR would be on-demand scanning. That is something we have to do manually. For instance, if a user plugs in a USB device, even though in our environment we have USB devices locked completely, CrowdStrike Falcon Complete MDR will still read those devices even though they can't physically access them. If it does find malicious software, those are manually done still, and that's per the SLA. I have had a few of those that have come up, but those have been few and far between.
MohammedSirajuddin - PeerSpot reviewer
Lead Consultant at a computer software company with 1,001-5,000 employees
Flexible and reduces IT operations but requires local data sovereignty and competitive pricing
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding pricing, which is perceived as high compared to competitors. Improvements should focus on response times and reducing the time taken to reach solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My additional thoughts about CrowdStrike Falcon Complete MDR are that it is the best in the market, and we are happy that we have that solution in our environment."
"The response service is the most valuable as it frees up our IT staff to focus on other tasks."
"CrowdStrike gives a proper security block."
"The stability is great for CrowdStrike Falcon Complete."
"It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."
"The capabilities of CrowdStrike as a tool are fantastic."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
"CrowdStrike Falcon Complete is great, and if you go with this solution, I think that you should also obtain another service called Hybrid Analysis, the premium edition, because with this you'll get malware samples you can correlate and it will be a good tool for the SOC team."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
 

Cons

"I would love for the threat intelligence part to be more globalized to provide a tailored response to types of malware and ransomware that are trending in other regions. For example, they can add a feature to tell us that there are separate attacks in South Asia or East Asia occurring at these times, so we can supply those things to our environment and protect ourselves."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem."
"Its reporting feature could be user-friendly."
"Pricing is definitely a problem. It could be cheaper for licensing."
"The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28 hours for them to get back to us."
"I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
"I also have a concern regarding pricing, which is perceived as high compared to competitors."
 

Pricing and Cost Advice

"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"At approximately €60 per machine, per year, I think that it's a good price point."
"There is a license for this solution and everything is included. However, The price of the could be lower."
"I think the pricing is a little high."
"There is a license needed to use the solution. The price of the solution is fair."
"The average price is approximately $500 per customer."
"This product is one of the more expensive ones on the market."
"The pricing is a little bit expensive for our region."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
6%
Construction Company
12%
Manufacturing Company
8%
Marketing Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise23
Large Enterprise35
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
This service has definitely decreased the time needed for detecting, investigating, or responding to threats. As for how much it has decreased, I would say dramatically. It's hard to put a specific...
What needs improvement with CrowdStrike Falcon Complete?
An improvement I could suggest for this service would be a live support option because sometimes we reach out to CrowdStrike Falcon Complete MDR, and it takes some time to get a quicker response if...
What is your primary use case for CrowdStrike Falcon Complete?
We acquired CrowdStrike Falcon Complete MDR about seven months ago. The security challenges or resource constraints that led my company to choose CrowdStrike Falcon Complete MDR stem from using a d...
What is your experience regarding pricing and costs for Unit 42 Managed Detection and Response?
I find the pricing to be expensive, especially when compared with competitors who offer significant discounts. Palo Alto has room to become more competitive in its pricing.
What needs improvement with Unit 42 Managed Detection and Response?
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding p...
What is your primary use case for Unit 42 Managed Detection and Response?
Unit 42 is a Managed Detection and Response solution with MDR capabilities. I use it in a managed service context where my organization's security needs are catered to by Palo Alto. Generally, it i...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: September 2026.
913,924 professionals have used our research since 2012.