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Buyer's Guide
Wireless LAN
September 2022
Get our free report covering Aruba Networks, Cisco, Ruckus, and other competitors of Fortinet FortiWLM. Updated: September 2022.
633,572 professionals have used our research since 2012.

Read reviews of Fortinet FortiWLM alternatives and competitors

Sachin Vinay - PeerSpot reviewer
Network Administrator at a educational organization with 1,001-5,000 employees
Real User
Top 5Leaderboard
Great wireless, good reliability, and excellent connectivity
Pros and Cons
  • "Configurations are highly customizable and we could tune easily to suit our Wi-Fi requirements."
  • "Ruckus should have an option to migrate existing licenses from an old controller to a new purchase; presently, this is not possible."

What is our primary use case?

We have an enterprise wireless solution with multiple vendor access points deployed across buildings and have implemented 802.1x authentication with dynamic VLANs. We have more than 100 Ruckus devices with Wpa2 enterprise authentication mode, and requests are getting authenticated from our NPS server.

Our classrooms are equipped with 4*4 Mimo Wi-Fi 6 technology-based Ruckus access points that will handle more than 80 high bandwidth clients at the same time. Moreover, our meeting rooms are also equipped with 2*2 Mimo models that easily handle high bandwidth applications.

How has it helped my organization?

We have been migrating from Fortinet access points to Ruckus Wireless over a period of 5 years. We could experience good coverage and have increased the overall Wi-Fi quality in our organization to a large extent. We were able to provide stable bandwidth for students even at peak hours, so overall, students could learn even from hostels with uninterrupted Wi-Fi. 

The reliability and stability issues of Fortinet have been considerably reduced after implementing Ruckus to hostels to a large extent. Overall, internet bandwidth utilization has also been utilized effectively after the Ruckus implementation.

What is most valuable?

Ruckus has two important features that proved to be very useful to us 0 Channelfly and background scanning. Channelfly was proven effective in areas where changes in Wi-Fi usage are at the least. It builds a a great utilization matrix and uses channel efficiently to manage bulk users and in highly dense Wi-Fi environments. 

Also it has a quality rogue AP detection and exact real-time logs of intrusions. 

Also configurations are highly customizable and we could tune easily to suit our Wi-Fi requirements. New Wi-Fi 6 models proved to be highly effective in our highly dense environment also.

What needs improvement?

Ruckus should have an option to migrate existing licenses from an old controller to a new purchase; presently, this is not possible. Also, the rates are a bit higher compared to its nearest competitors - like Cisco and Aruba.

The New Ruckus VM controller has an increased set of options, yet all options are scattered and is a bit complicated for even users who handle earlier hardware versions.

It would have been great if Ruckus Wireless had the standalone version which they had before. Presently, it can be used only in controller-based or cloud environments.

For how long have I used the solution?

We have been a legacy user of Ruckus wireless for the past nine years with models from the old Ruckus 2942 to the latest model Ruckus 650 in our environment.

What do I think about the stability of the solution?

Extremely stable Wi-Fi coverage is ensured with Ruckus Wireless.

What do I think about the scalability of the solution?

It is highly scalable and can be done in virtual machine environments with scalable resources.

How are customer service and support?

It was pretty good customer service and support from the Ruckus team. RMA devices were shipped promptly without any delay.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Fortinet as well as Ubiquiti access points and were literally struggling to keep our Wi-Fi stable until and unless we got Ruckus into our environment. 

We were forced to switch to Ruckus for better performance at peak times and also due to its increased penetrative power through hard walls.

How was the initial setup?

It was pretty straightforward; we got nice support from the Ruckus TAC team.

What about the implementation team?

We have an in-house experienced networking team for all configurations.

What was our ROI?

We could really utilize our bandwidth effectively after our Ruckus implementation. We could handle the yearly bandwidth cost and server access expenses when stable Wi-Fi access is being provided to end users.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are a concern for average enterprises as Ruckus is overpriced when compared to Aruba and Cisco. Also, it is better to go with a new controller license rather than adding to an old one since, over a period of time, most of the new devices will be supporting only the latest controllers.  

Which other solutions did I evaluate?

We looked into Aruba and Cisco. However, Ruckus has the upper hand in terms of advanced Wi-Fi features. It has got a highly customizable controller to meet our flexible Wi-Fi requirements.

What other advice do I have?

Currently, Ruckus is the best in this arena, and I would highly recommend having this solution on your premises to get superb and stable Wi-Fi infrastructure.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sachin Vinay - PeerSpot reviewer
Network Administrator at a educational organization with 1,001-5,000 employees
Real User
Top 5Leaderboard
It provides us with enterprise-level authentication methods at a decent cost
Pros and Cons
  • "ExtremeWireless provides us with enterprise-level authentication methods at an excellent cost. It supports all the latest authentication methods. Another advantage is the built-in DHCP server. We don't need third-party DHCP servers to get the IPF."
  • "ExtremeWireless support isn't very good."

What is our primary use case?

ExtremeWireless is deployed in our staff quarters. It's a small building with three floors, and we have deployed eight ExtremeWireless access points. It is an appropriate solution for the moderate bandwidth needs in the staff quarters. However, we don't use ExtremeWireless for heavy video streaming and other activities that require high bandwidth. 

How has it helped my organization?

It is really hard to find locks or shed events in the controller, which makes troubleshooting difficult. When there are some issues, we need another login license to analyze this log. The controller has no log-based features.

What is most valuable?

ExtremeWireless provides us with enterprise-level authentication methods at an excellent cost. It supports all the latest authentication methods. Another advantage is the built-in DHCP server. We don't need third-party DHCP servers to get the IPF.

For how long have I used the solution?

I have been using ExtremeWireless for about eight years.

What do I think about the stability of the solution?

ExtremeWireless is stable. 

What do I think about the scalability of the solution?

ExtremeWireless isn't scalable. It's good for a medium-sized deployment. 

How are customer service and support?

ExtremeWireless support isn't very good. 

Which solution did I use previously and why did I switch?

We used Ubiquiti and Fortinet before. ExtremeWireless has some of the same issues as Ubiquity. We are looking for a better access point with more penetrating power indoors. Extreme is somewhat better.

How was the initial setup?

Setting up ExtremeWireless is easy, and we can do it without any vendor help in less than a day. After deployment, we require three network engineers to manage and maintain the solution. 

What's my experience with pricing, setup cost, and licensing?

ExtremeWireless isn't budget-friendly. The hardware costs around 20,000 Indian rupees. We're still using an older controller, so it doesn't require a license, unlike the newest versions of the ExtremeWireless controller.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Buyer's Guide
Wireless LAN
September 2022
Get our free report covering Aruba Networks, Cisco, Ruckus, and other competitors of Fortinet FortiWLM. Updated: September 2022.
633,572 professionals have used our research since 2012.