Ubiquiti WLAN OverviewUNIXBusinessApplication

Ubiquiti WLAN is the #7 ranked solution in top Wireless LAN tools. PeerSpot users give Ubiquiti WLAN an average rating of 7.6 out of 10. Ubiquiti WLAN is most commonly compared to Aruba Wireless: Ubiquiti WLAN vs Aruba Wireless. Ubiquiti WLAN is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 15% of all views.
Buyer's Guide

Download the Wireless LAN Buyer's Guide including reviews and more. Updated: May 2023

What is Ubiquiti WLAN?

UniFi is a revolutionary Wi-Fi system that combines Enterprise performance, unlimited scalability, a central management controller and disruptive pricing.

Ubiquiti WLAN Customers

NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC

Ubiquiti WLAN Pricing Advice

What users are saying about Ubiquiti WLAN pricing:
  • "The pricing is very reasonable."
  • "It is a stand-alone price."
  • "Ubiquiti WLAN is fairly well priced and available as a one-time purchase."
  • Ubiquiti WLAN Reviews

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    PeerSpot user
    Infrastructure Manager at a energy/utilities company with 201-500 employees
    Real User
    Top 10
    Robust, easy to install, easy to deploy, and has good visibility
    Pros and Cons
    • "You can save backups of this controller locally and then I can export it to wherever I want."
    • "I have never used cloud solutions. My first approach would be something related to the cloud, and backups on the cloud, and maybe an easier way to connect to it because I have an on-premises environment."

    What is our primary use case?

    It's a WLAN solution. I can provide access point management for the whole corporation.

    We are not physically installing a single site, we have a few branches across the nation, and I can manage them in a single point.

    I have a few SSIDs that broadcast to specific sites.  

    I can manage the login, and I have it integrated to make it easier for my clients. They don't need to use passwords, it is based on a certificate that is on my domain. 

    What is most valuable?

    The feature that I really like is the backup. You can save backups of this controller locally and then I can export it to wherever I want.

    It notifies me when I have to update the access points. It is consistently roaming my environment and alerts me when it is not up-to-date, or if it requires my attention.

    For example, it alerts me, if there is an access point that is conflicting with another access point outside of my organization and is using the same channel.

    It includes a heat map, which is pretty good. I can import an image with my company or my site, and delimitate the spaces, such as where the wood is, or concrete, brick, glass and few other materials, all with built-in options on the tool. I can pin my devices won where they were installed and we know exactly the broadcast intensity of the signal.

    The heat map is a nice troubleshoot tool, that helps me to manage the solution and understand if there is a complaint regarding a co-ordinant. For example, if someone complains that the Wi-Fi is not connected in some place of my sites, I can check the heat map and shows me the proper signal strength on that specific place, I know then, that where I should act, on my AP or on the client's connection to evaluate the network card for the user.

    The heat map is always working well.

    It has good visibility.

    This solution gives me a lot of power to manage the WLAN for my company.

    Ubiquiti WLAN is a very robust product to use.

    They have a feature that allows you to wirelessly connect between them. If for example, the Wi-Fi has a poor connection with the network, it will look for a partner, and select the wireless from there, or if I don't have data cabling on the local, I can simply connect it into the eletric network and it will work as a wireless extension from any other devices. We barely have outages with the solution and I requires a minimal attention/effort to keep running.

    What needs improvement?

    For me there is little room for improvement on my scenario, I have never used cloud solutions or had a glance on it. 

    The improvement I see right now as a good feature is firmware related, if I were able to re-firmware my legacy/old Ubiquiti AP's with a generic new firmware, this would definitely extend the life-cycle of my older assets that still work smoothly, It would allow me to avoid some hardware expenses within years and keep my environment up-to-date.

    Another nice improvement for this would be a seamless integration with PowerBi from Microsoft to generate dashboards and aggregate the info on Infrastructure reports easier.


    For how long have I used the solution?

    I have been using Ubiquiti WLAN for approximately two years.

    We are using the most updated version, which is version 6.0

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    What do I think about the stability of the solution?

    We had two instances where the controller was down, but that was due to a server issue.

    The controller and access points are pretty stable.

    What do I think about the scalability of the solution?

    In my environment, I currently have 20 access points. In the beginning, we had 15 or 16 access points, we already had close to 30 in the close passando, and now we are running around 20.

    In my experience, this platform scales pretty well. I have not scaled it to hundreds of access points, so I am not sure if it can scale for larger enterprise companies the same way it has for us.

    How are customer service and support?

    I have never contacted technical support.

    Which solution did I use previously and why did I switch?

    I have experience with the Ubiquiti UniFi solution. I have been working with it for three years. It's pretty stable.

    I have also, worked with Hewlett Packard and Cisco. 

    The command line breaks the point for troubleshooting and for managing the information, as mostly things are done using a GUI on Ubiquiti, it really gets way easier to identify the issue sometimes.

    How was the initial setup?

    It was easy to set up. I would rate it an eight out of ten.

    It was only two hours to deploy.

    It is very easy to manage the solution.

    What's my experience with pricing, setup cost, and licensing?

    It doe not cost much, I could say that it delivers a nice pack for what it costs.

    What other advice do I have?

    Ubiquiti itself, is a good company to start with. 

    Ubiquiti is the best choice for small companies because of the easy installation, their variety of products, and their integration, and you can manage all of your devices from a single controller.

    As of right now, I don't have any switches, just Ubiquiti access points, and a controller, but we can manage any device that is manufactured by the same vendor. This is a great feature to have.

    I, personally, have never used the switches. I am not sure what the capabilities of it are, or what the throughput is.

    If you are a small or medium-sized company, it will ease your life. It will present you with dashboard, and management capabilities.

    I haven't seen that ease with other vendors. Ubiquiti offers you a simple way to manage it.

    I don't know if it can be used in large companies, where you have large environments to manage, or with data centers or services that you offer on a large scale (over 200 AP/switch devices).

    I would rate Ubiquiti WLAN a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Huawei Enterprise Product Manager at a manufacturing company with 11-50 employees
    Reseller
    Top 20
    Easy to configure and user-friendly solution
    Pros and Cons
    • "For me, the ease of configuration is a valuable feature."
    • "They could enhance their products by integrating cloud access into each device."

    What is our primary use case?

    I'm using it for access and coverage for my devices.

    What is most valuable?

    For me, the ease of configuration is a valuable feature. 

    What needs improvement?

    In my opinion, Ubiquiti has made significant improvements, but there is still room for growth in certain areas. While I believe that Ubiquiti is an excellent brand and offers high-quality devices, I think they could enhance their products by integrating cloud access into each device. This would eliminate the need for separate devices, such as a cloud key, to ensure access through the cloud. 

    For instance, individuals who cannot afford a UDM and want to control their devices from Nextiva are forced to buy additional devices from other brands that have this built-in option. I believe Ubiquiti can improve in this aspect and find a way to integrate cloud access into their devices.

    For how long have I used the solution?

    For professional use, I used this solution about three or four months ago. But I use it every day in my house.

    What do I think about the stability of the solution?

    When the system or the app access point is properly provisioned and configured, it's very stable. However, if you have roaming activated without a mesh, it's not always stable. Specifically, I'm referring to roaming using WAPAP Elite or WAPAP Pro. In this type of configuration, it's about 85% stable.

    I would rate the stability an eight out of ten. 

    Which solution did I use previously and why did I switch?

    I have used other solutions that were mostly cheaper and less feature-rich. For example, they had limited capabilities for creating hotspots, LANs, Wi-Fi LANs, controlling bandwidth, and creating additional SSIDs. I used options like Keppel Link and Tandem, which are mostly consumer-grade brands. I'd look to brands like Cisco Wireless, Cisco Meraki, or Huawei if I needed more advanced solutions.

    How was the initial setup?

    The initial setup is very easy. In my opinion, the interface for configuring security devices is simple to use. It didn't take me long to set it up, but it depends on the complexity of the deployment. For example, I configured it on my personal device, but the same deployment would be different for on-site setup. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is very reasonable, so I'd rate it a two out of ten, where ten is expensive. There are no additional costs or fees that I've encountered.

    Which other solutions did I evaluate?

    The main differences between Ubiquiti WLAN and other WLAN solutions, in my opinion, are the quality of the product and the simplicity of the configurations and setups. Ubiquiti WLAN is of higher quality than many other options, and the initial setup is more user-friendly.

    What other advice do I have?

    With the new feature that comes to us, everything is going wireless. We have brands like Cambium Networks and Huawei. With Ubiquiti WLAN, it's a benefit for all of us because everything is more stable, and there's a good relationship between the price and the quantity of products we have. It's a good option to choose a reliable device like WLAN. So, I think everyone will learn how to implement WLAN solutions with brands like VPN. It's very, very user-friendly.

    Overall, I would rate the solution a ten out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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    PeerSpot user
    Buyer's Guide
    Wireless LAN
    May 2023
    Find out what your peers are saying about Ubiquiti Networks, Aruba Networks, Cisco and others in Wireless LAN. Updated: May 2023.
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    Mark  Anderson - PeerSpot reviewer
    President at a comms service provider with 11-50 employees
    Real User
    Top 10
    Robust, easy to install, and is low maintenance
    Pros and Cons
    • "It is similar to the switches, where it is one of those things where it just works. They are very reliable."
    • "When they release new products, you should know if there backward compatibility, or do you have to replace the entire forklift, It is useful to understand their strategy and where they are headed."

    What is our primary use case?

    Ubiquiti WLAN is a management and the layout. You must do your own design work to determine where you want to place the devices. 

    Once they are in, and because you can have multiple access points, the handoff between different access points, one to another, is really nice. 

    You are not losing signals, dropping connections, and other such things. 

    It is all very good.

    What is most valuable?

    It is similar to the switches, where it is one of those things where it just works. They are very reliable.

    What needs improvement?

    With newer products, to be precise, you want to know what their plan is, and where are they heading. Because you want to make wise choices. And, once again, the same product does not last indefinitely. 

    You are always coming up with new ideas and improvements. 

    But you want to know where they see themselves going in the future. 

    When they release new products, you should know if there backward compatibility, or do you have to replace the entire forklift, It is useful to understand their strategy and where they are headed.

    What do I think about the stability of the solution?

    Ubiquiti WLAN is stable. It just works.

    What do I think about the scalability of the solution?

    I am the only one who does a lot of the management. 

    There are a couple of other people who use it, but there are probably a lot of people and customers making connections and using it. 

    There are no complaints. Nobody is unhappy. If no one complains, it must be doing well.

    How are customer service and support?

    I've never dealt with technical support.

    How was the initial setup?

    The initial setup is straightforward.

    They give you a lot of options, but most of the defaults are good. 

    There are some configurations you will want to do over time as you learn. But, it is simple. 

    I work with some products where figuring out the configuration is extremely difficult and requires trial and error. It is simpler and easier to use with Ubiquiti.

    This solution requires very low maintenance. If something goes wrong, I find out about it and either make a quick configuration change or do something similar, or every now and then, something goes out or doesn't work properly and I have to replace it. That would be a lot if I had to do something once a year.

    What's my experience with pricing, setup cost, and licensing?

    It is a stand-alone price.

    I purchase the product. You can buy them in bulk and get several pieces of hardware at once. 

    It is a one-time investment. I do that, and it works perfectly.

    What other advice do I have?

    It works well, It's a good product, I would rate Ubiquiti WLAN a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    System & Network Administrator at a tech services company with 11-50 employees
    Real User
    Top 5
    Good pricing, easy deployment, and offers nice basic features
    Pros and Cons
    • "The solution is not complex to deploy."
    • "There seems to be a drop in service. It's definitely a reliability or stability issue we face."

    What is our primary use case?

    I generally use the solution as a wireless access point. 

    What is most valuable?

    The solution is not complex to deploy. 

    We have found the solution to have good standard features. I didn't find anything special or specific to like per se. 

    The pricing is fine. We can afford it and we enjoy the equipment.

    What needs improvement?

    The stability isn't so good. I didn't find it very stable due to the fact that we have had troubles with them every once in a while.

    The main problem we encounter is that sometimes when we struggle, it's due to the fact that the equipment is always looking for the controller. When the controller is not there, not detectable, the equipment is unavailable, and the connection is not available. When that happens, the users are complaining. There seems to be a drop in service sometimes. It's definitely a reliability or stability issue we face.

    For how long have I used the solution?

    I've been using the solution for about five or six years.

    What do I think about the stability of the solution?

    The solution doesn't have the best track record with stability. We don't find it to be very reliable. 

    What do I think about the scalability of the solution?

    The scalability is slightly limited. You can have 50 users on each one, approximately. It's not as scalable as Fortinet products. 

    How are customer service and support?

    I've never used technical support. If I have trouble with my equipment, I go to the forum and I get my answers there. With that level of assistance, I haven't had to refer to the support.

    How was the initial setup?

    The initial setup is very simple and straightforward. It's not complex or difficult. A company shouldn't have any issues with the process. 

    What about the implementation team?

    We handled the deployment on our own. We don't need any assistance via consultants or integrators. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is pretty good. It's not overly expensive. 

    You only pay for the solution once. There isn't an ongoing license fee you have to pay on a monthly or yearly basis. 

    What other advice do I have?

    We are clients and end-users.

    I would rate the solution at a six out of ten, mostly due to the fact that we face stability issues. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Managing Director at ProcessDrive India
    Real User
    Top 20
    Easy to manage with a minimal setup and user-friendly interface
    Pros and Cons
    • "The solution has a lot of great features."
    • "When I started to upgrade, the controller for Unbuntu was really struggling to start up, however, that has since been solved."

    What is our primary use case?

    We primarily use the solution to provide the network and internet connection for all of our staff. We are an IT solutions company. 

    What is most valuable?

    The management is great. It's very easy to manage. 

    It has a good user interface. The controller is very good as well. 

    The solution has a lot of great features. 

    It has a very minimal initial setup.

    The solution is scalable and quite stable. 

    What needs improvement?

    I cannot recall coming across any missing features. It already has so many to work with. 

    When I started to upgrade, the controller for Unbuntu was really struggling to start up, however, that has since been solved. 

    For how long have I used the solution?

    I've been using the solution for two years or so. 

    What do I think about the stability of the solution?

    The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

    What do I think about the scalability of the solution?

    You can scale the solution as needed. I keep adding access points and have never had an issue. 

    We have 40 people using the solution. 

    How are customer service and support?

    I've never dealt with technical support. Everything works well and I've never had a reason to have to reach out. They do also have good community support if you need questions answered. 

    Which solution did I use previously and why did I switch?

    When I tried Ubiquiti for the first time, I liked it immediately.

    How was the initial setup?

    The setup is straightforward and very minimal. You really just connect it. It's not complex. 

    There isn't really any maintenance needed. 

    What about the implementation team?

    I handled the implementation myself and bought the device directly from Ubiquiti.

    What was our ROI?

    I haven't noted any ROI. 

    What's my experience with pricing, setup cost, and licensing?

    There are no licensing costs. You just purchase the devices. 

    What other advice do I have?

    We use a variety of versions of the solution. 

    Ubiquiti is good even for large corporations. It's a very stable solution.

    I'd rate the solution eight out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Puran Rai - PeerSpot reviewer
    Chief Executive Officer at Nexus Technology
    Reseller
    Top 10
    Great signal reach and penetration but lacks individual AP configuration
    Pros and Cons
    • "Ubiquiti WLAN's best feature is the free controller system software."
    • "Ubiquiti WLAN would be improved with the addition of individual AP configuration, which would allow for fine-tuning of individual access points and logins."

    What is our primary use case?

    I use Ubiquiti WLAN to provide Wi-Fi in the hotel industry.

    How has it helped my organization?

    We've received positive feedback from our clients after deploying Ubiquiti WLAN, which has improved our confidence and reputation as a service provider.

    What is most valuable?

    Ubiquiti WLAN's best feature is the free controller system software. We can download this software anytime without licensing fees, and once deployed, the access point instantly synchronizes with the system, which makes configuration faster and easier. Other valuable features include Ubiquiti WLAN's signal reach and penetration, single view of all access points, and captive portal system, which you can use to generate tickets for guests and allow them to log in using the password.

    What needs improvement?

    Ubiquiti WLAN would be improved with the addition of individual AP configuration, which would allow for fine-tuning of individual access points and logins. There are also occasional issues with syncing the controller software.

    For how long have I used the solution?

    I've been using Ubiquiti WLAN for three to four years.

    What do I think about the stability of the solution?

    Ubiquiti WLAN's stability is good.

    What do I think about the scalability of the solution?

    Ubiquiti WLAN's scalability is good.

    How are customer service and support?

    Ubiquiti's technical support is satisfactory.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The setup is straightforward; for example, deployment will take around four to five days for a three-story building with fifteen to twenty rooms.

    What about the implementation team?

    We use an in-house team.

    What was our ROI?

    We've received a decent ROI from Ubiquiti WLAN.

    What's my experience with pricing, setup cost, and licensing?

    Ubiquiti WLAN is fairly well priced and available as a one-time purchase.

    Which other solutions did I evaluate?

    I evaluated Cisco Meraki and Ruckus.

    What other advice do I have?

    I would rate Ubiquiti WLAN seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    Flag as inappropriate
    PeerSpot user
    General Manager at a tech services company with 1-10 employees
    Real User
    Top 20
    Reliable with good capabilities and the option to expand as necessary
    Pros and Cons
    • "The solution works well and in the short time I have used it, I've enjoyed its capabilities."
    • "The statistics you can get on it are a bit limited from what I have seen so far."

    What is our primary use case?

    The solution is primarily used for internet access.

    What is most valuable?

    The solution is stable.

    So far, it's my understanding that the product scales to our needs.

    The solution works well and in the short time I have used it, I've enjoyed its capabilities.

    What needs improvement?

    I'm just looking around, as I take over the position in the company. I haven't evaluated the different solutions in detail. I need more time to see if there are items I do not like.

    The statistics you can get on it are a bit limited from what I have seen so far.

    For how long have I used the solution?

    I'm new to the company, so I don't know when they installed the solution. I've been using the product for just one month.

    What do I think about the stability of the solution?

    The product has been stable so far. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It's reliable. 

    What do I think about the scalability of the solution?

    I haven't seen any issues with scaling, although the solution is still new to me and I haven't tried to scale it personally.

    How are customer service and support?

    I've never contacted technical support. I can't speak to how helpful or responsive they would be.

    How was the initial setup?

    As I have just started working with the organization, I was not around for the initial setup. I'm not aware of any details about the process and can't say if it was an easy or difficult deployment. 

    What other advice do I have?

    I'm an end-user. My company does not have a business relationship with Ubiquiti.

    I don't have details on the versions or the models the company is using.

    I'd rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Managing Member at Pender & Associates
    Real User
    Top 5Leaderboard
    Good Management portal, easy to install, and scalable
    Pros and Cons
    • "The solution is very easy to install."
    • "The product needs to improve the user interface in the migration from old to new versions."

    What is our primary use case?

    Currently, I'm mainly using it for residential and small business purposes.

    What is most valuable?

    It's got good performance, and I like that I can manage it remotely.

    The solution is stable.

    The scalability is great.

    The solution is very easy to install.

    The system can be configured to optimise the network security.

    What needs improvement?

    The new user interface could be improved - some of the features in the old UI are missing in the new UI.

    For how long have I used the solution?

    I've been using the solution for over four years.

    What do I think about the stability of the solution?

    The solution is stable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    The solution can scale well. If a company needs to expand it, it can do so.

    I'm an MSP, so I've deployed Unifi networks in many sites.

    How was the initial setup?

    The initial setup is straightforward and simple. It's not overly complex or difficult.

    The process can take different amounts of time, depending on the setup. Right now, I've got it installed on a number of different sites.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable. There are no licenses required to use the solution. That's one of the benefits of using the product.

    What other advice do I have?

    I'm a customer and an end-user.

    I'm using a couple of different access points. The AC-LR, UAP Lite, In-Wall units and also the mesh APs, I use all lines of the access points.

    I'd rate the solution at a nine out of ten.

    I'd recommend the solution to other users and organizations.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Please contact me at support AT penders DOT co DOT za
    PeerSpot user
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