What is our primary use case?
It's a WLAN solution. I can provide access point management for the whole corporation.
We are not physically installing a single site, we have a few branches across the nation, and I can manage them in a single point.
I have a few SSIDs that broadcast to specific sites.
I can manage the login, and I have it integrated to make it easier for my clients. They don't need to use passwords, it is based on a certificate that is on my domain.
What is most valuable?
The feature that I really like is the backup. You can save backups of this controller locally and then I can export it to wherever I want.
It notifies me when I have to update the access points. It is consistently roaming my environment and alerts me when it is not up-to-date, or if it requires my attention.
For example, it alerts me, if there is an access point that is conflicting with another access point outside of my organization and is using the same channel.
It includes a heat map, which is pretty good. I can import an image with my company or my site, and delimitate the spaces, such as where the wood is, or concrete, brick, glass and few other materials, all with built-in options on the tool. I can pin my devices won where they were installed and we know exactly the broadcast intensity of the signal.
The heat map is a nice troubleshoot tool, that helps me to manage the solution and understand if there is a complaint regarding a co-ordinant. For example, if someone complains that the Wi-Fi is not connected in some place of my sites, I can check the heat map and shows me the proper signal strength on that specific place, I know then, that where I should act, on my AP or on the client's connection to evaluate the network card for the user.
The heat map is always working well.
It has good visibility.
This solution gives me a lot of power to manage the WLAN for my company.
Ubiquiti WLAN is a very robust product to use.
They have a feature that allows you to wirelessly connect between them. If for example, the Wi-Fi has a poor connection with the network, it will look for a partner, and select the wireless from there, or if I don't have data cabling on the local, I can simply connect it into the eletric network and it will work as a wireless extension from any other devices. We barely have outages with the solution and I requires a minimal attention/effort to keep running.
What needs improvement?
For me there is little room for improvement on my scenario, I have never used cloud solutions or had a glance on it.
The improvement I see right now as a good feature is firmware related, if I were able to re-firmware my legacy/old Ubiquiti AP's with a generic new firmware, this would definitely extend the life-cycle of my older assets that still work smoothly, It would allow me to avoid some hardware expenses within years and keep my environment up-to-date.
Another nice improvement for this would be a seamless integration with PowerBi from Microsoft to generate dashboards and aggregate the info on Infrastructure reports easier.
For how long have I used the solution?
I have been using Ubiquiti WLAN for approximately two years.
We are using the most updated version, which is version 6.0
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What do I think about the stability of the solution?
We had two instances where the controller was down, but that was due to a server issue.
The controller and access points are pretty stable.
What do I think about the scalability of the solution?
In my environment, I currently have 20 access points. In the beginning, we had 15 or 16 access points, we already had close to 30 in the close passando, and now we are running around 20.
In my experience, this platform scales pretty well. I have not scaled it to hundreds of access points, so I am not sure if it can scale for larger enterprise companies the same way it has for us.
How are customer service and support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
I have experience with the Ubiquiti UniFi solution. I have been working with it for three years. It's pretty stable.
I have also, worked with Hewlett Packard and Cisco.
The command line breaks the point for troubleshooting and for managing the information, as mostly things are done using a GUI on Ubiquiti, it really gets way easier to identify the issue sometimes.
How was the initial setup?
It was easy to set up. I would rate it an eight out of ten.
It was only two hours to deploy.
It is very easy to manage the solution.
What's my experience with pricing, setup cost, and licensing?
It doe not cost much, I could say that it delivers a nice pack for what it costs.
What other advice do I have?
Ubiquiti itself, is a good company to start with.
Ubiquiti is the best choice for small companies because of the easy installation, their variety of products, and their integration, and you can manage all of your devices from a single controller.
As of right now, I don't have any switches, just Ubiquiti access points, and a controller, but we can manage any device that is manufactured by the same vendor. This is a great feature to have.
I, personally, have never used the switches. I am not sure what the capabilities of it are, or what the throughput is.
If you are a small or medium-sized company, it will ease your life. It will present you with dashboard, and management capabilities.
I haven't seen that ease with other vendors. Ubiquiti offers you a simple way to manage it.
I don't know if it can be used in large companies, where you have large environments to manage, or with data centers or services that you offer on a large scale (over 200 AP/switch devices).
I would rate Ubiquiti WLAN a nine out of ten.
Which deployment model are you using for this solution?
Disclosure: I am a real user, and this review is based on my own experience and opinions.