"The most valuable features are central management and the many other features available."
"The most valuable features are the roaming profile, the mesh, and the performance."
"This is the only product on the market currently that supports as many access points for wifi users."
"The product is a stable solution."
"I found that It's really good when comparing it to any other product or it is much better in terms of features that the customer requires."
"At the moment, particularly with the COVID-19 situation, the most valuable feature is probably the IPsec VPN, which is easy to implement with Fortinet."
"The most valuable features of this solution are its speed, reliability, and integration with the firewall."
"Although there are a few steps, the initial setup is pretty straightforward."
"The scalability has been very good."
"The APs themselves have been pretty solid. We haven't had too many of them go bad or anything like that. The wireless performance seems pretty good. The ability to provision the devices is pretty good, and the back end is also pretty good."
"I am familiar with the brand and it works well."
"The product has good technical support and offers excellent documentation."
"The initial setup is pretty straightforward."
"This solution is easy to use and you need minimal IT experience to work with it."
"The most valuable feature is that Ruckus offers better coverage."
"The guest management features need to be improved by adding automation."
"The roaming of Fortinet FortiWLM could improve when comparing it to other solutions. We are missing some of the functionality in the controller. Additionally, they should offer more logs instead of using FortiAnalyzer because all the users will not be using the same thing."
"The interface could certainly do with some improvement. We have other customers with WiFi networks, and they always use Ubiquiti. With Ubiquiti, it's a much better user interface, and it is much easier to configure."
"When using the FortiGate as the wireless controller, you cannot have automatic user registration, which is something that they should offer."
"Areas for improvement would be the compatibility with Apple products and cross-platform integration."
"In the next release, they could improve by adding a controller-less server, or architecture that is provided in other solutions, such as Aruba. This would be a great benefit for customers."
"Cost is something that could be improved, but you have to pay for what you get."
"Documentation could be improved."
"The Ruckus platform in general could be improved — it could be more user-friendly."
"The price is an area that requires improvement. The pricing could be better."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"It would be helpful to have a wizard when you are setting up a new access point or a wireless guest network."
"Captive portal for guest access on the controller could be enhanced."
"The solution needs to have some sort of security offering, like a firewall, for example."
"The solution lacks a lot of features other solutions provide. If you are an organization that is more focused on security or you need a lot of other features, such as location tracking then Ruckus Wireless may not be the right choice. If you want a solution with more than basic security I would choose Arista or Aruba."
"It would be ideal if the solution offered more features."
Consolidate security and wireless LAN management with our integrated wireless solutions. Single-pane-of-glass management for security and access without the need to add point products simplifies deployment and reduces management complexity. These solutions are highly scalable to support even the largest organizations and distributed enterprises.
Fortinet FortiWLM is ranked 12th in Wireless LAN with 10 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 47 reviews. Fortinet FortiWLM is rated 7.4, while Ruckus Wireless is rated 8.6. The top reviewer of Fortinet FortiWLM writes "Solves access point issues and reduces the need for excessive wifi transmission ". On the other hand, the top reviewer of Ruckus Wireless writes "Great performance, easy to set up and simple to configure". Fortinet FortiWLM is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti Wireless and Fortinet FortiWLC, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Aruba Instant and Mist Access Points. See our Fortinet FortiWLM vs. Ruckus Wireless report.
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