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Alcatel-Lucent OmniAccess Stellar OverviewUNIXBusinessApplication

Alcatel-Lucent OmniAccess Stellar is #15 ranked solution in top Wireless LAN tools. PeerSpot users give Alcatel-Lucent OmniAccess Stellar an average rating of 9.0 out of 10. Alcatel-Lucent OmniAccess Stellar is most commonly compared to Aruba Wireless: Alcatel-Lucent OmniAccess Stellar vs Aruba Wireless. Alcatel-Lucent OmniAccess Stellar is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 29% of all views.
Buyer's Guide

Download the Wireless LAN Buyer's Guide including reviews and more. Updated: July 2022

What is Alcatel-Lucent OmniAccess Stellar?
The Alcatel-Lucent OmniAcces WLAN Switch/controller product family provides the industry's strongest integrated security feature set with a comprehensive line of WLAN switch/controllers, each designed for a specific environment such as the enterprise campus, building or branch office environments.

Alcatel-Lucent OmniAccess Stellar was previously known as Alcatel Lucent OmniAccess Stellar, OmniAccess Stellar.

Alcatel-Lucent OmniAccess Stellar Customers
Mineola School District
Alcatel-Lucent OmniAccess Stellar Video

Alcatel-Lucent OmniAccess Stellar Pricing Advice

What users are saying about Alcatel-Lucent OmniAccess Stellar pricing:
  • "The price of this product is average and it is a one-time, perpetual license."
  • "It's pricey, but better than similar solutions."
  • Alcatel-Lucent OmniAccess Stellar Reviews

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    Kannan Venkatraman - PeerSpot reviewer
    Sales manager at Dyarco Technology W.L.L
    Real User
    Top 5Leaderboard
    Easy to use from a single pane of glass and it integrates well with many systems
    Pros and Cons
    • "We are very satisfied with the performance."
    • "Better integration with third-party systems is what our customers are expecting in the future."

    What is our primary use case?

    This product is a wireless access point and we use it as part of our network infrastructure to provide wireless access to our employees. It is possible, for example, to integrate a guest's mobile device as their extension. In the past, phones were only available as a physical device in-room.

    Once a customer is checked in, they are given a QR barcode that they can use to download the app. Then, that phone will act as their hotel room extension. When they are anywhere on the hotel premises, the operator can reach them using Wi-Fi. It's very simple.

    We are a solution provider, and some of our customers are also using it. They are both SMB and enterprise customers, and they use it in the hospitality industry for providing Wi-Fi.

    How has it helped my organization?

    This vendor also sells telephone equipment that we require for other use cases. When our customers use the same vendor for telephone equipment and wireless access points, it makes it easier to implement and manage.

    When the use case is a hotel, this solution makes it easy to update everything for the guests, such as the hotel page or advertising. Everything can be integrated using this Wi-Fi solution.

    What is most valuable?

    We can manage all of the access points and policies from a single pane of glass.

    We are very satisfied with the performance.

    Integrates well with PMS, bandwidth managers, and other systems.

    What needs improvement?

    Better integration with third-party systems is what our customers are expecting in the future. For example, if they want to add four or five access points and they want to use Alcatel-Lucent, it will not work with an existing Cisco or Aruba product. This is a problem with other vendors, as well, because they use their own protocols that do not work with third-party products.

    Essentially, we would like to see better interoperability with access points from other vendors. Multi-vendor installations will work alongside each other but will not work together. They will each be part of their own cluster. Ideally, we don't want multiple clusters. The protocols that they use should not be vendor-specific.

    If all of the manufacturers supported interoperability then customers would not need to make an additional investment. Rather, their existing equipment can be used. This would be preferable to the situation as it is now.

    An example of this is telephone systems that use the Session Initiation Protocol (SIP). Any phone of any brand will work. If it supports this protocol then we can just connect it and use it. If the same thing were true with access points then we could mix and match without any problems.

    Buyer's Guide
    Wireless LAN
    July 2022
    Find out what your peers are saying about Alcatel-Lucent Enterprise, Aruba Networks, Ruckus and others in Wireless LAN. Updated: July 2022.
    621,593 professionals have used our research since 2012.

    For how long have I used the solution?

    We have been using the Alcatel-Lucent OmniAccess Stellar access point for approximately four years.

    What do I think about the stability of the solution?

    This is a very stable product. The manufacturer provides a lifetime warranty so there is no need to worry in that regard. It is well supported.

    We are using this product with many of our customers, and there haven't been any issues with stability or performance.

    What do I think about the scalability of the solution?

    This is suitable for small, medium, and enterprise-level companies.

    We have approximately 200 clients that use this solution.

    How are customer service and support?

    The Alcatel technical support is fast. You simply call and they can provide you with support, 24/7. We can also contact them by email.

    Certification is required to access the manufacturer's support.

    Which solution did I use previously and why did I switch?

    We are a solution provider and we have more than 500 customers that have purchased similar equipment from many different vendors. As such, I have experience with similar products from Cisco, Juniper, Ubiquity, HPE, Aruba, and others.

    The Alcatel-Lucent feature set is similar to what Cisco and Aruba are providing. The use cases are similar, as well. This is one of the reasons that we recommend Alcatel-Lucent.

    The choice of product is largely dependent on the customer's preference. For example, some people like Cisco products. If their mind is set on Cisco then we can't often change it, so we sell them the Cisco product. If it is just a question of performance, then whatever the customer needs can be provided by Alcatel-Lucent.

    How was the initial setup?

    The installation is straightforward and although it is not complicated, we need to have the proper expertise. If somebody doesn't know this product then it will be very complex. That's why we have people who are trained on the product and have certifications from the vendor.

    For people that are certified, the setup is easy. This is the same case with other vendors; those who are trained on the product can configure it. It depends on the technician's expertise.

    What's my experience with pricing, setup cost, and licensing?

    The price of this product is average and it is a one-time, perpetual license.

    When compared with other vendors, the cost of Alcatel-Lucent is less than Cisco but more expensive than Linksys.

    What other advice do I have?

    Overall, this is a good product and I recommend it.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Flag as inappropriate
    PeerSpot user
    Sr. Tech-support network at a tech services company with 201-500 employees
    Real User
    Top 20
    Excellent BYOD features, user network profiles, and unified communication capabilities

    What is our primary use case?

    We are installing this solution for our enterprise customers for access, applications, mail, and CRM. The product can also be used to provide access for remote workers.

    What is most valuable?

    The solution's most valuable aspects include its BYOD features, user network profiles, and unified communication.

    The initial setup is pretty straightforward. 

    What needs improvement?

    The solution needs to improve access for Mac and iOS devices.

    There are occasional OS bugs.

    For how long have I used the solution?

    I've been using the solution over the last three or so years. I've used it for a while now.

    What do I think about the stability of the solution?

    The product is 80% is stable. The only real issue is when there is an OS bug. Only then will there be an issue. The OEM is doing the OS bugs fixing.

    What do I think about the scalability of the solution?

    The solution is scalable. It works for any size of company, no matter if it's a small business, enterprise, government, education, hospitality, or any other type of customer.

    It's also easy to scale, as it's a soft controller. You just have to add on the licenses. It can scale up to 4,000 access points.

    How are customer service and technical support?

    Our company tends to provide technical support to our clients if they need our help.

    That said, if there is an OS bug or there is a vulnerability, then OEM needs to be aware the bug needs to be fixed. With regard to that, we contact technical support.

    Which solution did I use previously and why did I switch?

    We also use Aruba. We use both simultaneously.

    How was the initial setup?

    The solution offers a pretty simple setup. It's not overly complex or difficult. A company shouldn't have any issues with the process. However, it does depend on the organizational requirements.

    The time it takes to deploy the solution also varies. A smaller setup, for example, may only take about two days. However, a larger setup could take longer.

    What other advice do I have?

    We are a premium partner of Alcatel-Lucent.

    Overall, I would recommend this solution to other users and companies.

    I'd rate the solution at a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Wireless LAN
    July 2022
    Find out what your peers are saying about Alcatel-Lucent Enterprise, Aruba Networks, Ruckus and others in Wireless LAN. Updated: July 2022.
    621,593 professionals have used our research since 2012.
    NadeemAhmed - PeerSpot reviewer
    Sales Director at Fi Pakistan Private Limited
    Real User
    Top 20
    Deployment is easy to configure and the price is better than similar solutions
    Pros and Cons
    • "The features aren't much different than those in Aruba, but deployment is easier to configure and the pricing is better."
    • "If the customers plan to go on the cloud side, they need encryption and daily communications from a security perspective."

    What is our primary use case?

    Other resellers are successfully implementing this solution for healthcare. They are using this Stellar solution for the wireless. The use cases are designed for the attendee only. We're working with educational institutions, healthcare organizations, and small hospitality businesses.

    The solution is deployed on-premises. Cloud is not accepted in Pakistan, especially on the WiFi.

    What is most valuable?

    The features aren't much different than those in Aruba, but deployment is easier to configure and the pricing is better.

    What needs improvement?

    If the customers plan to go on the cloud side, they need encryption and daily communications from a security perspective.

    We're facing integration issues with it. Customers want to engage with their PA systems on WiFi  because they want to create certain, small zones where they can do announcements through the wireless.

    For how long have I used the solution?

    I've been associated with Alcatel for almost more than 20 years.

    What do I think about the stability of the solution?

    In the beginning we faced challenges. After a couple of years, it's quite stable now.

    What do I think about the scalability of the solution?

    It's scalable for medium enterprises. For a large enterprise, we still have to rely on human access, not Stellar anymore because we have a limitation on how many access points we can control from the human access Stellar platform. So the number of APs are limited, which is quite notable for a large organization looking for 1,000 or 2,000 APs.

    How are customer service and support?

    Technical support is very good.

    What's my experience with pricing, setup cost, and licensing?

    It's pricey, but better than similar solutions.

    What other advice do I have?

    I would rate this solution 8 out of 10.

    Sometimes, we're not able to meet the complex requirement with Stellar.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    Download our free Wireless LAN Report and find out what your peers are saying about Alcatel-Lucent Enterprise, Aruba Networks, Ruckus, and more!
    Updated: July 2022
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    Buyer's Guide
    Download our free Wireless LAN Report and find out what your peers are saying about Alcatel-Lucent Enterprise, Aruba Networks, Ruckus, and more!