Cisco Meraki Wireless LAN Reviews

The way Cisco Meraki Wireless LAN groups certain things, as far as the devices for either monitoring and or configuring them should be done better. They should be grouped a little bit differently because if I want to configure something, a different setting on an SSID, I have to go to their specific area where I would have thought it should be clumped as a dropdown menu in another area. It would be a benefit for Cisco to make an application for mobile devices. For example, an Apple or Android application for either a smartphone or a tablet. It would be useful to log in and use the dashboards to have a central control panel. It could be used to allow alerts to be received quickly if they went to mobiles devices. 10 times out of 10, you will have access to your phone before you have any other device on you. For example, one of the managed services that I use is Continuum which was purchased by ConnectWise making it a ConnectWise solution. They have an application for alerts that I can click on, and it will open the application on my phone. I can go in and see the alerts and trouble tickets and receive information, such as which client it is, which computer, server, or laptop. At that point, I can either click on another link and remote into it, or I can call the customer and notify them of the alert and that they could experience some delay or lag or problem with the internet connection because of their network card on their laptop. I do not have time to sit in front of the dashboard and if the alerts could be managed from a mobile device that would be a big help. You could spend all day looking at the bandwidth, or who is potentially looking at what in the network. Once you know what to lock down from the users, such as social media sites. If you have the employees on a separate wireless network, you can lock down all social media, to where they have no access to the social media. Additionally, you can block eBay, or anywhere you can purchase from, no porn, no adult content, it works very well wirelessly. It is a good solution. I am not the first to think about additional features or improvements. They most likely have a lot of features in the works. Since I have many clients now I'll subscript to their next newsletter that they put out. They may have a mobile application coming out in the near future.

The licensing model is a terrible idea. Don’t buy a license for seven years, you will be stuck with old hardware that doesn’t work properly anymore, and can’t be replaced and you are expected to pay yourself to replace in order to fix their issues. If they can't fix the issues anymore in 7-year-old hardware they should replace the hardware at their expense, however, all they say is you have to buy new hardware. A maximum of a five-year license is my recommendation. WiFi technology moves fast and seven-year-old hardware is no longer workable. The limit of two weeks on rolling back a firmware update is ridiculous. If you report a problem that affects a whole location they should let you roll back the firmware after any amount of time, not limited to two weeks. Then you have to spend a month every day on the phone trying to persuade them that you have a serious issue with their firmware.

Cisco Meraki Wireless LAN could improve by having more granularity in terms of the data displayed. However, I understand that with Cisco Meraki Wireless LAN, you need to have a compromise point to what are the functions that you're going to provide to the users versus ease of use. More granularity in terms of the data and the things that you can do to the devices would be helpful. For example, when we wanted to make a change, restriction, or segregation within Palo Alto, we can go to the level of detail that we want. The amount of detail provided is amazing, it is very granular. However, it comes with much more difficulty, it requires a technical understanding of the environment compared to Cisco Meraki Wireless LAN.