ExtremeWireless Reviews

I primarily deploy ExtremeWireless for hospitality customers like the hotel group Coral Sea Hotels. I focus on hospitality but also have some banking and retail customers. We have six hotels, two banks, and three retail customers. We're using Extreme's universal APs: AP305C, AP410C, and AP460C. We plan to expand our usage, but there are supply chain issues, so the delivery is taking time. 

I like Cloud IQ, ExtremeWireless' cloud controller and analytics platform. It's full of information, easy to use, and provides excellent visibility into my network. 

The onsite controllers are not as good as the cloud controller. I would also like ExtremeWireless to add web filtering on the access point. This feature is available from other vendors but not ExtremeWireless. 

We've been using ExtremeWireless for two years now.

I rate ExtremeWireless nine out of 10 for stability. 

I rate ExtremeWireless seven out of 10 for scalability. The switches are smooth and scalable.

I rate ExtremeWireless support seven out of 10. ExtremeWirelesstechnical support has been highly responsive, but the website is sometimes misleading, and the documentation is subpar. 

Neutral

We use Extreme and Ruckus Wireless. Ruckus has a bigger range and the on-premise configuration is much easier, but Extreme's cloud configuration is much more advanced than Ruckus Wireless Cloud. 

Setting up ExtremeWireless is straightforward, especially for the cloud. You just plug in the AP number and start the configuration. I rate ExtremeWireless eight out of 10 for ease of setup. The deployment time depends on the size of the project. Deploying a few APs takes about an hour at most. If it's a big hotel, it might take some days.

Deploying an AP involves connecting to the internet and the cloud, creating an account, activating the license, and unplugging the AP. We have a team of six people doing the installations. After deployment, it requires some regular maintenance, including updates, security patches, failure protection tests, etc. 

I rate ExtremeWireless eight out of 10 for affordability. Extreme has a broad selection of products at different price points. Overall, Ruckus is much more cost-effective than Extreme, but Extreme offers more products than Ruckus, so it's not fair to compare them on price because it's different flavors. It depends on the project. 

I rate ExtremeWireless nine out of 10. We only go with the universal APs. I wouldn't recommend any other APs or switches from Extreme because they are quickly phasing other models out and transitioning all their technologies to Universal APs.

We are using the product for learning and research purposes, and for academics.

We can connect with the hotspot through this, however, due to the fact that we're not moving outside of the buildings, it also provides connectivity on any place on our campus. If you are there inside the rooms or classes, you will get connectivity. We upload it outside of classrooms also. You can learn and study anywhere. You do not have to just be in the classroom or labs.

It provides seamless connectivity if you move around. There is not a need to reconnect with the AP, again and again, where you have to provide the passwords. Once you log in, you can move anywhere without any disconnectivity. That is the best feature.

The initial setup is straightforward. 

There aren't any areas that need improvement. 

The cost is a little high.

It's not as complete as a few other options on the market.

I've used the solution for about one year.

It is a pretty stable product. I don't recall dealing with bugs or glitches and it doesn't crash or freeze. It's reliable. 

The scalability of the product is good. It's not a problem if you need to expand. We just add new devices and take on new licenses. 

We have about 2500 people currently using the product. 

We used something else that wasn't really that similar. We deployed the different access points at different positions at different locations. That was not cloud-based.

The solution was pretty simple to set up. It didn't take too long. 

We have not observed any kind of maintenance since last year. Maybe in the future, that may be required.

We had a third-party deploy the solution for us. 

I'd rate the licensing a three out of five. There are a few additional fees. 

We use both the cloud and the on-premises devices. 

My advice is that new users should take two solutions. They should have a local NMS kind of thing that should be there and not generally only be based on the cloud. Every device that we have should be able to push on the network management software. It should be compatible with other devices also.

I'd rate the solution eight out of ten. It's not complete. It should be competitive with other devices also, not only from XP. The cost of this product is also somewhat on the higher side as compared to the other devices. 

We primarily use these wireless access points in our corporate warehouses.

We've got people using their phones and laptops to do things such as presentations. There are also production-oriented activities, where we use handheld devices for scanning. These are warehouse-type activities.

The most valuable feature is the cloud-managed aspect.

Technical support is an area that needs to be improved.

The initial setup could be easier.

I have been working with ExtremeWireless since they were Brocade VCS. We worked with Brocade for several years and then got rid of those products, opting for ExtremeWireless approximately four years ago.

Stability-wise, so far so good. Overall, it hasn't been bad at all. I can't say that it's been horrible.

With respect to scalability, this product is good. It's on par with the competitors. We have several hundred users.

The ExtremeWireless technical support is mediocre.

I would rate the technical support a four out of ten.

Neutral

This product was in place when I joined the company.

The initial setup is not as easy as it could be but it's not that bad.

The length of time for deployment depends on the number of access points that are being installed. In our case, it wasn't too bad.

As this is a cloud-based solution, maintenance is done by the vendor. The maintenance required on our end is fairly low.

This product is not too expensive but not inexpensive, either. It is on par with everybody else. The cost varies depending on the number of access points that you have.

We pay approximately $30,000 per year.

In summary, this is not a product that I recommend. Rather, I would suggest that people implement Cisco instead.

With Cisco, you get a true enterprise-class, best-in-breed solution. The Cisco support is top-notch, and the Cisco community is unlike anything else. Cisco's website is intuitive, they communicate rather effectively, whereas, Extreme is a smaller company and their website is not intuitive.

The cloud-managed portal changes, it seems like on a whim, without communication. One month it might be that you find something like a configuration item here, and then the next month it's hidden somewhere else. Whereas, Cisco is much more streamlined, much more communicative, and much more intuitive to use.

I would rate this solution a four out of ten.

We are a training company and supply wireless at venues for our customers and staff. It is used during meetings, trainings, and events. 

I think it's a good solution, it can scale and expand.

It's cloud-based and very easy to deploy. Just input serial numbers of the AP and you can easily connect to the PoE switch. You can configure many SID policies in the central method and deploy automatically to the AP. 

They should add more security. 

We have been using this solution for more than three years. 

The stability is great actually, I'd rate it an eight. 

Scalability is very easy and good. 

I think customer support is good. 

Positive

I used Aruba and Huawei Wireless but not on the same scale as our current needs. 

It doesn't take long. You just configure on the cloud and add a new AP with serial number when you install. It is not long at all, maybe a half day or one day. 

We did it ourselves, it was not complicated at all. 

It's not as expensive as some and is scalable to our needs. 

It is a subscription model, so it is maybe a bit pricey. Normally we have 200-300 users but sometimes up to 1,000.  Actually, I think it's good. In wireless, Cisco and Oracle are expensive tools.

We compare different solutions, the advantages and disadvantages. Maybe we can use Cisco Meraki or Cisco Wireless. We evaluate them because we know the solutions, the brands. We look at security, performance and scalability. The most important thing we look at is cost. Aruba is a no go for us.

I would rate this solution an eight out of ten. 

We use ExtremeWireless for internet conductivity.

Extreme Wireless has helped out organizations because of its flexibility. We can easily configure multiple SSIDs. It gave us the option to provide a separate connection for our guests and our team. Additionally, it has given us the ability to segregate our network. People don't have access to a specific server if they don't have the restriction level to see them.

ExtremeWireless is a flexible solution.

The user interface of ExtremeWireless could be better. It is not user-friendly.

In the future release, they could improve by making an easier way to work on an extender for existing wireless networks.

I have been using ExtremeWireless for approximately one year.

ExtremeWireless is very reliable and stable. We didn't have any problems throughout the year.

We are not that dynamic in terms of employee number, or employee count. We haven't had the need to grow or shrink in size. However, scalability is very easy. You only need to add the serial number for the access point on the cloud and it will use the same settings and configuration, everything will be ready without touching anything.

I would rate the support from Extreme Wireless a five out of five.

The initial setup of ExtremeWireless is straightforward. The time it takes for the implementation depends on the complexity of what is needed to be configured. If you want something straight out of the box, you can have it ready in maybe 10, or 15 minutes. If you want to build something complex regarding multiple networks, multiple SSIDs, or some kind of security measure, you will need a couple of hours. 

We did the implementation in-house. The solution does not require maintenance.

I rate the price of Extreme Wireless a three out of five.

I rate ExtremeWireless a nine out of ten.

We primarily use the solution for wireless coverage.

The solution doesn't have any issues. It's reliable and works well. It's pretty stable.

The solution scales well.

The installation process is pretty easy and the deployment is fast.

The solution should offer better support. It's not as good as it could be right now.

We've been using the solution for five years or so. It's been a while at this point.

The stability is pretty good. If there are any issues, we are able to easily deal with them. 

The product is scalable. We can expand it when we need to.

At our company, we have 500 users on the solution.

We would prefer it if the support was a bit better. It could be faster. We find it's not as good as, for example, Cisco.

We also have experience using Cisco. We find their support better. We also use HPE solutions. 

We found the installation process to be simple. It's straightforward and not difficult by any means. 

The deployment is also fast and takes maybe two to three hours or so. 

We were able to handle the deployment ourselves with the help of technical support.

You do need to pay a licensing fee. Currently, we are upgrading. We pay an annual licensing fee. 

I cannot speak to the exact version number we are using at this time. 

I'd rate the solution at an eight out of ten. We're quite happy with its capabilities.

So far, I would recommend the product to other organizations. 

ExtremeWireless is deployed in our staff quarters. It's a small building with three floors, and we have deployed eight ExtremeWireless access points. It is an appropriate solution for the moderate bandwidth needs in the staff quarters. However, we don't use ExtremeWireless for heavy video streaming and other activities that require high bandwidth. 

It is really hard to find locks or shed events in the controller, which makes troubleshooting difficult. When there are some issues, we need another login license to analyze this log. The controller has no log-based features.

ExtremeWireless provides us with enterprise-level authentication methods at an excellent cost. It supports all the latest authentication methods. Another advantage is the built-in DHCP server. We don't need third-party DHCP servers to get the IPF.

I have been using ExtremeWireless for about eight years.

ExtremeWireless is stable. 

ExtremeWireless isn't scalable. It's good for a medium-sized deployment. 

ExtremeWireless support isn't very good. 

We used Ubiquiti and Fortinet before. ExtremeWireless has some of the same issues as Ubiquity. We are looking for a better access point with more penetrating power indoors. Extreme is somewhat better.

Setting up ExtremeWireless is easy, and we can do it without any vendor help in less than a day. After deployment, we require three network engineers to manage and maintain the solution. 

ExtremeWireless isn't budget-friendly. The hardware costs around 20,000 Indian rupees. We're still using an older controller, so it doesn't require a license, unlike the newest versions of the ExtremeWireless controller.

We are using ExtremeWireless for our wireless network environment.

The solution is easy to use and manage. Overall it is very simple to understand and users do not know it is a cloud solution.

The reports could prove in ExtremeWireless. However, we are in the early stages of use and we might be able to configure them better.

I have been using ExtremeWireless for approximately a couple of months.

The solution is stable.

I have found ExtremeWireless to be scalable.

We have approximately 200 users using this solution in my organization.

We had to use the support once when we had an issue on the portal and they were very good and resolved our issue.

I have previously used other solutions before ExtremeWireless.

The installation and migration were very good from Aerohive to ExtremeWireless.

We have one technician that does the implementation.

The solution is priced well and we currently are only paying for a license for maintenance.

I would recommend this solution to others.

I rate ExtremeWireless an eight out of ten.