Alcatel-Lucent OmniAccess Stellar and Fortinet FortiWLM compete in the WLAN solutions category. Alcatel-Lucent has the upper hand in ease of use and deployment, while Fortinet is noted for strong security features and integration capabilities.
Features: Alcatel-Lucent OmniAccess Stellar offers scalability, centralization, and redundancy without a hardware controller, praised for ease of deployment and system integration. Fortinet FortiWLM is recognized for intuitive scalability and strong security, integrating seamlessly with other Fortinet products, appreciated for central management and quick deployment.
Room for Improvement: Alcatel-Lucent could improve configuration processes and OmniVista software for speed and third-party integration; users suggest enhancements for Mac/iOS access and adding heat maps. Fortinet could enhance reporting tools, guest management, and compatibility with Apple products, with noted needs for improved roaming capabilities.
Ease of Deployment and Customer Service: Both Alcatel-Lucent and Fortinet offer on-premises solutions. Alcatel-Lucent receives mixed feedback on technical support, with some noting slower responses. Fortinet, generally well-regarded for customer service, is rated highly for support commitment and helpfulness, though some aspects could be faster.
Pricing and ROI: Alcatel-Lucent is a mid-range solution with competitive pricing and positive ROI potential through perpetual licensing, often cost-effective. Fortinet offers reasonable pricing but faces criticism for pricing complexities, especially in licensing and support costs, delivering value that can lead to cost savings in other operations.
Consolidate security and wireless LAN management with our integrated wireless solutions. Single-pane-of-glass management for security and access without the need to add point products simplifies deployment and reduces management complexity. These solutions are highly scalable to support even the largest organizations and distributed enterprises.
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