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Newgen OmniDocs vs OpenText Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of February 2026, in the Enterprise Content Management category, the mindshare of Newgen OmniDocs is 2.5%, down from 2.6% compared to the previous year. The mindshare of OpenText Content Management is 8.0%, down from 11.2% compared to the previous year. The mindshare of SharePoint is 11.3%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint11.3%
OpenText Content Management8.0%
Newgen OmniDocs2.5%
Other78.2%
Enterprise Content Management
 

Featured Reviews

GP
Strategic Relations at Eugen Software
Innovative compression, document management efficiency, and optimizes storage
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.
AnjneyBhardwaj - PeerSpot reviewer
Senior Market Research Analyst at IDC Corporate
Collaboration has improved through simplified document access and controlled sharing
SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."
"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"The engineering document management system is one of the most valuable features."
"Most of our customers are very fond of the upgraded smart user interface."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Simplicity to roll out, features available, customization options."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."
"SharePoint manages version control, which makes it easier to track and amend documentation accurately, maintaining document integrity and enabling quick recovery if necessary."
"It improved transparency around work products."
"Quantity and variety of partners with solution development ability on the platform."
"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."
"SharePoint enabled the staff to share documents and work on a document simultaneously."
"The most valuable features are the Integrations, web site, and search."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
 

Cons

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."
"The initial setup can get really complicated, and it takes time."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The architecture needs improvement, as it's complex."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The response time is not effective, and the staff lacks adequate knowledge."
"A few years ago, it would have rated as a ten, but there was a shift to a new support platform that led to significant issues."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."
"The product must provide more automation."
"Document management and the ability to easily integrate single sign-on (SSO) are areas for improvement in SharePoint."
"Flexibility and extensibility, above everything, could be improved."
"Emails stored now do not display metadata in native format."
"The integration with Outlook could be improved."
"Replication needs improvement."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
 

Pricing and Cost Advice

"I rate the tool's pricing a seven out of ten."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The tool's pricing is confusing to the end customer."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"Both Open Text ECM and IBM File share are expensive."
"The total cost of the product will vary on the capabilities required"
"The product is pricey."
"OpenText Extended ECM is an expensive solution."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The pricing is competitive."
"The pricing is competitive."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"The product is reasonably priced."
"It is very expensive.​"
"The pricing works for us."
"Licensing can be by server or by seat."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Educational Organization
15%
Import And Exporter
10%
Financial Services Firm
8%
Manufacturing Company
8%
Government
12%
Manufacturing Company
10%
Financial Services Firm
9%
Energy/Utilities Company
8%
Government
12%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise38
Large Enterprise81
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniDocs?
This technology helps reduce the cost of physical document management by storing digital copies, which is also accept...
What needs improvement with Newgen OmniDocs?
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM ...
What is your primary use case for Newgen OmniDocs?
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, parti...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although thi...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes ...
What is your primary use case for SharePoint?
I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.
 

Also Known As

OmniDocs
OpenText Content Suite Platform, OpenText Core Share
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Coca Cola
ATCO Australia, MSIG Asia, Orica, Salt River Project
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management. Updated: February 2026.
881,757 professionals have used our research since 2012.