Technical Lead at a government with 201-500 employees
Real User
Top 20
2023-10-20T19:29:00Z
Oct 20, 2023
The biggest use case in our company, which I help support, is that our accounting department uses it to help compile and do all the tax returns that we use. We are a private company. We work for a wealthy Chicago family, and the accounting department handles thousands of tax returns that they do every year. We use the OpenText Capture product to bring in all the forms and documents and get them into the Content Server. We have built a workflow and reports around that process, which includes getting the documents, compiling the tax returns, having them go through multiple reviews, and then eventually filing them with the IRS.
I work with the business users who are using it. I work at a Utility Gas company. We have a storage team set up for post-project document storage, and now we are setting up the transmission pipeline team with both mid-project and post-project document storage. By implementing Extended ECM, we were trying to address the challenge of retention management. The biggest challenge with our previous solution was retention management. We are working on implementing a pretty complicated schedule of retention for different documents connected to assets. Extended ECM has a lot of capacity for this kind of work.
Tech lead/Solution architect/Team manager at a tech services company with 501-1,000 employees
MSP
2020-10-04T06:40:32Z
Oct 4, 2020
We verify complex solutions and we implement it on the business process management system. ECM has extra value for us. We focus on both solutions and they are a little different. One is only ECM and the second is as a VPN, with ECM as well.
Senior Manager Strategic Alliances and Customer Relations, SAP Enterprise Applications at a computer software company with 10,001+ employees
Reseller
2020-09-06T08:04:28Z
Sep 6, 2020
We are selling this solution to our clients and we have an implementation team that takes care of the delivery. Most of the customers use it for information governance, records management, workflow capabilities, and basic document and version control. Some of our clients also use the AppWorks technology for local app development solutions.
OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.
The biggest use case in our company, which I help support, is that our accounting department uses it to help compile and do all the tax returns that we use. We are a private company. We work for a wealthy Chicago family, and the accounting department handles thousands of tax returns that they do every year. We use the OpenText Capture product to bring in all the forms and documents and get them into the Content Server. We have built a workflow and reports around that process, which includes getting the documents, compiling the tax returns, having them go through multiple reviews, and then eventually filing them with the IRS.
I work with the business users who are using it. I work at a Utility Gas company. We have a storage team set up for post-project document storage, and now we are setting up the transmission pipeline team with both mid-project and post-project document storage. By implementing Extended ECM, we were trying to address the challenge of retention management. The biggest challenge with our previous solution was retention management. We are working on implementing a pretty complicated schedule of retention for different documents connected to assets. Extended ECM has a lot of capacity for this kind of work.
We verify complex solutions and we implement it on the business process management system. ECM has extra value for us. We focus on both solutions and they are a little different. One is only ECM and the second is as a VPN, with ECM as well.
We are selling this solution to our clients and we have an implementation team that takes care of the delivery. Most of the customers use it for information governance, records management, workflow capabilities, and basic document and version control. Some of our clients also use the AppWorks technology for local app development solutions.