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DocuSign vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Entities report significant ROI and efficiency benefits from DocuSign, with document signing time reduced by up to 50%.
Sentiment score
5.9
SharePoint reduces costs and boosts efficiency by centralizing management, enhancing collaboration, and eliminating multiple subscriptions for high returns.
In terms of working hours, the time saved per contract is significant.
 

Customer Service

Sentiment score
3.6
DocuSign's support is mixed; some praise technical help, others note issues, but many have smooth experiences without needing support.
Sentiment score
5.3
Microsoft SharePoint support quality varies, influenced by contracts and vendors, with mixed reviews on responsiveness and effectiveness.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
 

Scalability Issues

Sentiment score
6.3
DocuSign is scalable, supporting international operations and various languages, easily accommodating growing user bases and workflows.
Sentiment score
6.7
SharePoint is perceived as scalable, though optimal performance may require investment and strategic planning to address potential limitations.
It is highly scalable.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
 

Stability Issues

Sentiment score
8.0
DocuSign is praised for its stability, reliability, and ease of use, ensuring dependable performance across various scenarios.
Sentiment score
7.5
SharePoint is generally stable, with issues often due to infrastructure, updates, or improper deployment, improving with proper setup.
The stability of SharePoint is high; it is quite stable and resilient.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
 

Room For Improvement

DocuSign needs better support, clearer guidance, improved integrations, enhanced security, AI assistance, reliability, and mobile app compatibility.
SharePoint requires improvements in co-authoring, permissions, UI, mobile compatibility, search, workflow, customization, integration, and onboarding simplicity.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

DocuSign's enterprise pricing varies by transaction volume and currency, with some users calling for more flexible and affordable options.
SharePoint offers various pricing options, influenced by company size and licensing, with enterprise plans and customization affecting costs.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Enterprise licensing is generally cost-effective compared to individual purchases.
 

Valuable Features

DocuSign offers seamless, secure document management with workflow integration, saving time and supporting global, remote operations efficiently.
SharePoint enhances productivity with collaboration tools, Microsoft integration, customizable workflows, advanced search, and strong security features.
The DocuSign CLM platform can be directly integrated with the DocuSign e-signature platform, which enables documents or contracts to be e-signed by vendors.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
 

Categories and Ranking

DocuSign
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
12
Ranking in other categories
eSignature (Electronic Signature) (1st)
SharePoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
162
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Knowledge Management solutions, they serve different purposes. DocuSign is designed for eSignature (Electronic Signature) and holds a mindshare of 26.7%, down 29.7% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 16.4% mindshare, down 20.2% since last year.
eSignature (Electronic Signature)
Enterprise Content Management
 

Featured Reviews

AshishKumar13 - PeerSpot reviewer
Advanced management and seamless integration improve document workflows
The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.
Madhur D'silva - PeerSpot reviewer
Collaborative work benefits while user-friendliness challenges persist
The most valuable feature of SharePoint ( /products/sharepoint-reviews ) is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.
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Use our free recommendation engine to learn which eSignature (Electronic Signature) solutions are best for your needs.
864,053 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Government
9%
Manufacturing Company
7%
Government
13%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve o...
 

Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Docusign, Conga, Adobe and others in eSignature (Electronic Signature). Updated: July 2025.
864,053 professionals have used our research since 2012.