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Alfresco vs Newgen OmniDocs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
20
Ranking in other categories
Document Management Software (1st)
Newgen OmniDocs
Ranking in Enterprise Content Management
11th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 6.7%, down from 7.9% compared to the previous year. The mindshare of Newgen OmniDocs is 2.4%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Alfresco6.7%
Newgen OmniDocs2.4%
Other90.9%
Enterprise Content Management
 

Featured Reviews

Jaspreet k - PeerSpot reviewer
Head of development at Flash
Streamlined compliance workflows have reduced manual document handling and improved governance
Alfresco offers many features that I value highly. The first is the open architecture that provides extensive REST API and support of open standards such as CMIS, allowing our development team to easily extend their capabilities. The second valuable feature is the activity workflow engine, a powerful BPMN compliant workflow engine that automates complex and multi-step processes natively alongside the content. Another favorite feature is smart document processing. Due to its built-in AI capabilities, Alfresco can automatically classify documents based on our business requirements and tagging. This directly helps us find those documents by tagging them and locating them more easily. The smart document processing in Alfresco has helped us extract information via OCR and identify entities without requiring manual data entry, as it works on a metadata approach that is directly searched via OCR. The text is assigned as a token in the backend, and using the AI capabilities, Alfresco can automatically classify and read via OCR. Alfresco also provides automated lifecycle management that helps us enforce legal holds, retention schedules, and secure disposition of records, keeping the files secure and ensuring that our organization remains compliant with legal requirements.
GP
Strategic Relations at Eugen Software
Innovative compression, document management efficiency, and optimizes storage
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alfresco positively impacted my organization by enabling the ability to store hundreds of thousands of documents, helping my team save time and reduce errors, enabling users to find exactly what documents they were looking for in a timely fashion, as well as to export to patients and healthcare members what they needed to do for Medicaid, Medicare, or any other secondary insurance, including the documents they needed to fill out as well as prescriptions."
"Alfresco is the most widely used open source ECM in the world and it has characteristics that I really like such as a Java based platform, lots of integration points, many protocols for accessing it, advanced workflow support, scripting, easily customizable user interface, a concept of a group/team based working area called site."
"Alfresco is the only enterprise CMS that has features like contribution, sharing, workflows, automation and robust content and record management, that are also Open Source."
"The initial setup was straightforward, because Alfresco also provides a stack installer that includes the required supporting software."
"The ROI from Alfresco is highly profitable for the company, helping us accelerate operational excellence and decrease compliance risk while increasing compliance mitigation, saving at least seventy to eighty percent in time and forty to forty-five percent in manual labor, cutting processing time by ninety percent, reducing physical storage costs by eighty percent, and protecting us from massive financial penalties associated with compliance failures totaling approximately two million dollars."
"If you are looking for a product which has all the common functionalities such as document and media management, record management, workflows, document indexing and searching, then in that case, Alfresco is the platform that you need."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"You can meet your users' expected features without having Alfresco's involvement."
"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
"Our accounts department's invoicing process has been optimized and this has helped us in saving a lot of time."
"The document management system (DMS) has a fast retrieval time regardless of the stored volume."
 

Cons

"Alfresco can be improved as the roadmap went a little stagnant for the past few years, so there had not been any new development, and coming out with a new roadmap with new features and executing and delivering on those new features would be an improvement."
"We did encounter some stability issues when there were many simultaneous requests on the server."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."
"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."
"The setup process for Alfresco was complex."
"I have not seen a return on investment, as at the time it was not saving them money at Evernorth and Cigna, which is why they moved out of it."
"We would like to see improvement in the numbers of documents that can be managed by the repository."
"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."
"The Arabic language text search ability needs to be improved."
"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
 

Pricing and Cost Advice

"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There are costs for any upgrade or additional functions."
"It is cheaper compared to head-to-head competitors."
"I rate the tool's pricing a seven out of ten."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
902,495 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
9%
Computer Software Company
9%
Government
9%
Comms Service Provider
35%
Educational Organization
9%
Import And Exporter
6%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise13
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with the price, implementation cost, and platform licenses has been that it has been a fair price, the implementation cost stayed within budget, and I consider the platform licenses t...
What needs improvement with Alfresco?
For the moment, I have not had any complaints about how Alfresco could be improved that I could escalate.I could say that it is not a plug-and-play platform. It has a considerable implementation cu...
What is your primary use case for Alfresco?
My main use case for Alfresco is to centralize client records, loan documentation, digital contracts, onboarding processes, internal approval workflows, and evidence for audits.Alfresco works excel...
What is your experience regarding pricing and costs for Newgen OmniDocs?
This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...
What needs improvement with Newgen OmniDocs?
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...
What is your primary use case for Newgen OmniDocs?
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
 

Also Known As

No data available
OmniDocs
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Coca Cola
Find out what your peers are saying about Alfresco vs. Newgen OmniDocs and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.