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OpenText Content Management vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Content Management
Ranking in Enterprise Content Management
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Content Collaboration Platforms (14th)
OpenText Documentum Content...
Ranking in Enterprise Content Management
3rd
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Enterprise Content Management category, the mindshare of OpenText Content Management is 9.2%, down from 11.7% compared to the previous year. The mindshare of OpenText Documentum Content Management is 9.0%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management9.0%
OpenText Content Management9.2%
Other81.8%
Enterprise Content Management
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."
"It's a very good solution."
"OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application."
"We can configure the solution with any industry's products per customer requirements."
"The tool's most valuable features are document storage, security, and compliance."
"The engineering document management system is one of the most valuable features."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"The most valuable feature is the management."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"OpenText Documentum has improved availability and performance in our organization."
"The most valuable features of this solution are the security, storage, and document search capability."
"I recommend Documentum as it supports big systems and offers good integration."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
 

Cons

"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"The architecture needs improvement, as it's complex."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"The tool's documentation is not proper and has missing information like steps."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The solution needs to improve the user interface."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"Sometimes DocBroker cannot see the DocBase."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"I would like to see performance improvements, especially regarding slow response times."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
 

Pricing and Cost Advice

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The total cost of the product will vary on the capabilities required"
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"Both Open Text ECM and IBM File share are expensive."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"OpenText Extended ECM is an expensive solution."
"The tool's pricing is confusing to the end customer."
"The solution is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It is quite an expensive product."
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Top Industries

By visitors reading reviews
Government
13%
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
8%
Financial Services Firm
16%
Computer Software Company
10%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
 

Also Known As

OpenText Content Suite Platform, OpenText Core Share
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about OpenText Content Management vs. OpenText Documentum Content Management and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.