SharePoint Reviews

Organizations report savings by eliminating other cloud service subscriptions. A seven-figure value represents one user's benefit. Most procedures have transitioned online, achieving a paperless office. SharePoint's capabilities ensure high usability, enhancing stability and quality. Streamlined document centralization and accessibility improve process efficiency. Access from anywhere is possible, optimizing collaboration and policy management across departments. Experience varies, with ROI largely unmeasured, but many acknowledge operational improvements and cost-effectiveness compared to larger content management systems.

SharePoint pricing varies depending on organization size and licensing needs. It's included in Microsoft 365, offering bundled enterprise pricing that is cost-effective for larger organizations. Smaller companies might prefer cloud options for their flexibility and lower cost. License types differ, with Enterprise offering advanced features but at a higher price. Additional costs may arise for support and third-party integrations. Enterprise buyers should plan carefully to select suitable and scalable licensing options.

• "The solution's pricing is relatively expensive because it's bundled with other products."
• "It comes bundled with the Microsoft 365 pricing plans."
• "The product is reasonably priced."

Companies primarily leverage SharePoint for document management and collaboration. It centralizes documents, templates, and policies, facilitates project management, and integrates with tools like OneDrive and Microsoft Teams. Organizations use it for internal communication, file sharing across departments, and as an intranet portal. SharePoint's flexibility in workflow automation and its cloud accessibility are notable, as well as its features for secure document storage and simultaneous editing, enhancing productivity and information sharing.

Customer service for SharePoint varies, often relying on specific experiences with representatives. Technical support quality is mixed; it ranges from excellent to challenging, largely based on service agreements. Many find third-party solutions effective. Some praise Microsoft's responsive support, especially for cloud products, while others criticize slow responses and high costs. Users highlight the importance of purchasing additional support, with some finding internal resources and online communities more beneficial.

Initial setup experiences with SharePoint vary. Many users found it straightforward with Microsoft’s tools, while others deemed it complex, requiring significant planning, external consultants, or third-party assistance. Familiarity with the IT environment or previous experience improved ease. Cloud versions simplified the process, contrasting with the complexities of the on-premise deployment. User adoption posed challenges, as proper understanding and prior technical knowledge were necessary for effective setup and integration.

Many find SharePoint highly scalable, praising its ease of adding users and expanding capacity. Some note challenges with default storage limits, suggesting improvements through add-ons. They acknowledge the necessity of proper configuration and IT expertise in larger projects. There are mixed experiences regarding scalability for extensive data operations, while others highlight effective multi-user environments. SharePoint's ability to adapt for numerous teams and large data is a common sentiment.

SharePoint stability varies with infrastructure quality and proper setup. Many experience stability without issues, finding it reliable and resilient. Some encounter challenges during deployment but improve with updates and optimizations. Performance issues arise with large data and lack of governance. Occasional Microsoft service outages can affect stability. Best practices can mitigate issues. Users generally rate stability highly, with improvements over time. Complex configurations or outdated versions might contribute to rare instability.