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IBM FileNet vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Number of Reviews
95
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Number of Reviews
152
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of October 2024, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.4%, up from 9.6% compared to the previous year. The mindshare of SharePoint is 19.1%, down from 20.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Moshe Elbaz - PeerSpot reviewer
Jan 23, 2024
A stable content management solution for document management
IBM FileNet is an enterprise content management solution. We use the solution for document management in the legal, insurance, and banking sectors We're implementing an on-premise solution. We're handling the installation of the product and customizing it to build a customized application…
Sanil Paul - PeerSpot reviewer
Oct 14, 2024
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows for multiple people to access content simultaneously."
"It provides good stability and scalability for huge enterprises as well."
"The most critical benefit has been ease of use. It speeds along our development helping us go to market a lot sooner."
"It is a faster, robust solution. The platform compatibility is very good."
"The most valuable feature is access control."
"We are able to find the proper documents which are needed for business processes."
"There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement."
"Gves us the ability to create an end-to-end [document] transaction."
"Its most valuable feature is the document library."
"It facilitates collaboration and the ability to create custom workflows."
"The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."
"Our staff found it simpler, as they did not have to work within a classification system."
"The solution is easy to use."
"The most valuable features are the Integrations, web site, and search."
"Its configuration management ability is critical for document-based systems."
"The search feature is valuable."
 

Cons

"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."
"Sometimes, there can be issues with the database connections. FileNet has too many outages because things are broken in the database."
"I'd like to see more cognitive. That's obviously where all of our world is going. I think if we can have more of those types of features and functions as a core, out of the box, that would be very helpful for us and our space."
"It may be a little complex to implement and take some effort."
"In terms of functionality, what customers might be looking for is a little more in terms of native-records retention. Records Management is an add-on product. If there were just a little more of that built into the core functionality, that would be helpful."
"It needs better collaboration between the IBM teams on the FileNet and CCM sides."
"​I would like to see the dashboard be a little bit more robust and a little more user-friendly"
"We would like to have more automation of rollout solutions."
"During uptime under our network, it is hard to find info when content is hefty."
"The integration with Outlook could be improved."
"The solution's support services and GenAI could be improved and made faster and more knowledgeable."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"The management of the product/back-end is complex."
"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."
"It will fully use your system resources."
"There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered."
 

Pricing and Cost Advice

"Licensing costs depend on the size of the storage."
"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."
"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."
"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."
"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."
"The cost is about $40,000, plus yearly maintenance."
"It is very expensive.​"
"The solution's pricing is relatively expensive because it's bundled with other products."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"They are about an eight in comparison to other similar products."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"The platform has medium pricing."
"The replacement costs for it are cheaper if you use only SharePoint."
"For this type of solution, it is not wise to buy it without Software Assurance."
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Government
11%
Insurance Company
10%
Government
13%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What needs improvement with IBM FileNet?
The solution’s pricing could be improved.
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
The solution's pricing is relatively expensive because it's bundled with other products. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six or ...
 

Comparisons

 

Also Known As

No data available
SharePoint 2007, SharePoint 2010
 

Learn More

 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about IBM FileNet vs. SharePoint and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.