IBM FileNet vs SharePoint comparison


Comparison Buyer's Guide

Executive Summary

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
Average Rating
Number of Reviews
Ranking in other categories
No ranking in other categories
Ranking in Enterprise Content Management
Average Rating
Number of Reviews
Ranking in other categories
Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Intranet (1st)

Mindshare comparison

As of July 2024, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.8%, up from 10.0% compared to the previous year. The mindshare of SharePoint is 17.1%, down from 19.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
Unique Categories:
No other categories found
Web Content Management
Corporate Portals (Enterprise Information Portals)

Featured Reviews

Moshe Elbaz - PeerSpot reviewer
Jan 23, 2024
A stable content management solution for document management
IBM FileNet is an enterprise content management solution. We use the solution for document management in the legal, insurance, and banking sectors We're implementing an on-premise solution. We're handling the installation of the product and customizing it to build a customized application…
it_user324303 - PeerSpot reviewer
Nov 28, 2016
I like the eServices Platform for developing applications on top off it.
Enterprise Content Management. eServices Platform for developing applications on top off it. Organization Portals. Collaboration, Team working and sharing. Document Management. Simple workflows. Enterprise Search Team sites and collaboration. Main entry point for all applications. Utilizing…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:


"It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access."
"The ability to manage the content well."
"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."
"It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them."
"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."
"It allows for multiple people to access content simultaneously."
"The most valuable feature for me is the possibility to share and to collaborate, the possibility to connect FileNet with many other IBM products as well. It helps avoid the possibility of creating "island applications." We have an ecosystem where everything can be interconnected."
"Everybody ties into Active Directory and things like that, but on top of that are the extra layers of security for encryption, so they can meet standards required by PCI and by HIPAA: encryption at rest, encryption in flight, encryption in the database, all together. There are really only three products on the market that know how to do that, and FileNet is one of them."
"We can arrange all our documents on one platform and see the document's changes and edits."
"The solution is easy to use."
"The most valuable features are the collaboration and sharing."
"It has an easy to distribute administration capability, and can also scale to meet a large number of future needs."
"The most valuable feature of SharePoint is its ease of use."
"Its functionality is enormous."
"The workflow feature is valuable because it enables us to cascade responsibilities."
"The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."


"In Content Navigator we want to see the ability to view different types of video... We are using HTML 5 but it's very limited... We definitely want to see support for most types of video formats in the market."
"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."
"The product is expensive."
"There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward."
"It needs better collaboration between the IBM teams on the FileNet and CCM sides."
"The installation and configuration to start up needs expert level knowledge."
"The initial setup was pretty complex. There are too many options, and it can get a bit confusing."
"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."
"The solution's support services and GenAI could be improved and made faster and more knowledgeable."
"The solution should improve its integration with other project management tools."
"The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement."
"The workflow engine cannot support the business needs."
"It should have a Google-caliber search ability and a model-based GUI."
"There are some limitations on storage."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."

Pricing and Cost Advice

"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."
"Licensing costs depend on the size of the storage."
"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
"Yearly, we pay for the maintenance, which is $20,000."
"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
"​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
"FileNet is not cheap, but you absolutely get what you pay for. ​"
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"It comes bundled with the Microsoft 365 pricing plans."
"For this type of solution, it is not wise to buy it without Software Assurance."
"The platform has medium pricing."
"The product is reasonably priced."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"The cost is expensive, but worthwhile."
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
792,098 professionals have used our research since 2012.

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

Top Industries

By visitors reading reviews
Financial Services Firm
Computer Software Company
Insurance Company
Computer Software Company
Financial Services Firm
Manufacturing Company

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
The product is expensive. The price was 30% higher than what we needed to pay for IBM. I rate the product’s pricing a ten out of ten, where one is cheap and ten is expensive.
What needs improvement with IBM FileNet?
The user interface of IBM content management, including the ability to customize screens without the need for coding, could be improved. Customers can use it to split the screen, enhancing its suit...
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
The solution's pricing is relatively expensive because it's bundled with other products. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six or ...



Also Known As

No data available
SharePoint 2007, SharePoint 2010

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Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about IBM FileNet vs. SharePoint and other solutions. Updated: July 2024.
792,098 professionals have used our research since 2012.